Copeland Oaks

    800 South 15th Street, Sebring, OH, 44672
    4.3 · 20 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Gorgeous campus active community pricey

    I live here and overall I'm impressed: a gorgeous, very clean, scooter-friendly campus with lake views, an indoor pool, exercise and art rooms, woodworking, library, multiple dining areas, and nonstop activities that keep people engaged. The community promotes independence with tiered care levels and staged transitions to assisted living. Staff and residents are mostly friendly, maintenance is quick, and the food is generally good - though I've noticed some decline and management can be slow to address complaints. Downsides: it's pricey, fairly remote, the huge layout can be confusing, and I've seen inconsistent support for health/wheelchair needs. Great for active seniors who value amenities and autonomy; not ideal if you need consistently hands-on medical care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      3.9
    • Amenities

      4.4
    • Value

      3.0

    Pros

    • Extensive on-site services (post office, medical center, bank)
    • On-site mini grocery, thrift store, and gift shop
    • Regular shuttle and transportation service
    • Beautiful landscaped grounds with lake, pond, and walking paths
    • Multiple dining areas including bistro and restaurant
    • Generally high-quality, tasty food and good selection
    • Strong medical wing and tiered levels of care
    • Supportive social environment and strong resident friendships
    • Wide range of activities and programs (arts, music, exercise)
    • Indoor pool and heated pool amenities
    • Exercise room, woodworking, art rooms, and hobby spaces
    • Maintenance is responsive and timely
    • Spacious villa and apartment options (some units with basements/sunrooms)
    • All-inclusive pricing options with meals included
    • Scooter- and wheelchair-friendly campus areas
    • Clean, well-kept facilities and grounds (reported by many)
    • Multiple, staged transitions from independent to assisted care
    • Home-like, relaxed atmosphere with less cookie-cutter feel
    • Opportunities for organized outings, speakers, and events
    • Professional dining presentation (linen tablecloths/napkins cited)
    • Chapel, library, and auditoriums for cultural programming
    • Friendly, knowledgeable, and caring staff (frequently noted)
    • Proactive outreach and informative admissions/staff interactions
    • Rural, small-town setting while still near city amenities
    • Promotes independence and keeps residents active

    Cons

    • Inconsistent staff performance; some younger assistants reported as rough or unhelpful
    • Occasional unhelpfulness with health issues and denied wheelchair assistance
    • Confusion or lack of clarity about what services are included in independent vs assisted care
    • Large campus layout can be confusing; visitors and new residents reported getting lost
    • Some living units described as small or claustrophobic
    • Remote location / long drive for many families
    • Relatively high cost / pricey
    • Reports of declining food quality and management not always responsive to complaints
    • Older aesthetic in parts of the facility; paint touch-ups and updates needed
    • Perceived understaffing or staff cuts affecting service
    • Fewer activities reported specifically within assisted living units
    • Occasional grittier or less pristine areas compared with newer facilities
    • Some customization choices (wall coverings) not to all tastes
    • Instances where residents ended up preparing their own meals due to service issues
    • Mobility still required to enjoy the full campus; not ideal for very frail residents

    Summary review

    Overall sentiment in the reviews of Copeland Oaks is predominantly positive, with many reviewers emphasizing that the community offers a wide array of services, amenities, and social opportunities that make it feel like a full-service, small-town campus rather than a conventional institutional setting. Reviewers repeatedly praise the grounds — landscaped areas, lakes, ponds, walking paths, benches, and scenic verandas — and describe the campus as attractive, rural, and relaxing. The size and scope of the community (including multiple dining venues, auditoriums, a chapel, library, art and woodworking studios, and an indoor/heated pool) support a varied lifestyle with many options for entertainment, exercise, and cultural programming. Many residents and families say the move was the "best decision" and that the environment helps keep residents active, socially engaged, and more independent than a typical nursing-home atmosphere.

    Care quality and the range of care levels are recurring strengths in the reviews. Copeland Oaks offers tiered levels of care with a strong medical wing and staged transition from independent living to assisted and skilled nursing, which reassures families that changing care needs can be managed on campus. Several reviewers specifically note excellent nursing rooms and strong, knowledgeable staff who provide compassionate care. Maintenance responsiveness and move-in readiness for villas and apartments are highlighted, along with the convenience of on-site services (medical center, post office, bank, mini grocery, thrift and gift shops) that reduce the need to travel off campus.

    Staffing is a mixed theme. Many reviewers describe staff as friendly, professional, and caring — from dining servers to administrative team members — and commend proactive outreach during the touring and move-in process. However, there are notable reports of inconsistent staff performance: some younger or newer assistants received criticism for rough handling or unhelpfulness, and some families reported instances where health concerns were not handled to their satisfaction (including a denial of wheelchair assistance in one account). There are also mentions of perceived staff cuts or understaffing that may affect service responsiveness in certain situations. These inconsistencies suggest that while the majority of interactions are positive, prospective residents should ask specific questions about staffing levels and protocols for assistance.

    Dining and food service receive mostly favorable comments — many reviews praise flavorful meals, varied selections, and professional presentation (linen tablecloths and napkins were mentioned). The community has multiple dining venues and even its own restaurant, and reviewers note opportunities for social dining (lunch/dinner buddies). That said, a minority of reviews describe a perceived decline in food quality over time or complaints being ignored by management, with isolated reports that some residents ended up preparing their own meals. These differing accounts suggest generally solid dining but with occasional quality or management follow-up issues.

    Activities and social life are clear strengths. There is a broad and active calendar that includes card games, quilting, puzzle clubs, bingo, shuffleboard, dance, music programs, speakers, plays, bus trips, and special outings (for example, Christmas trips). Reviewers cite arts programming, exercise classes, and hobby-specific spaces (woodworking, art studios) as major positives that foster friendships and engagement. Some reviewers did note that assisted living units seemed to have fewer activities compared with the independent-living population, so activity availability may depend on the care level and unit.

    Facility condition and layout present some trade-offs. Many reviewers praise cleanliness, well-kept grounds, and tasteful public spaces. Villas and larger apartments are described as spacious and attractive — some with basements and sunrooms — and many residents appreciate not having to manage home maintenance. Conversely, the property’s large size can cause confusion: visitors and new residents reported getting lost, and some units (particularly certain assisted-living rooms) were described as small or claustrophobic. Parts of the campus show an older aesthetic and need cosmetic updates (paint touch-ups and redecorating are ongoing in places), which may not align with every family's preferences. The community’s rural location is valued for tranquility and a small-town feel, but it also means longer drives for relatives and may be considered remote by some.

    Management and communication show both strengths and areas for caution. Several reviewers were impressed with informative tours, staged transition programs, proactive outreach, and the availability of multiple care levels. At the same time, a few longstanding residents reported that management did not adequately address complaints about declining services. The reviews suggest prospective residents and families should clarify exactly which services are included at each care level, ask about response time for health-related requests (including mobility assistance), and confirm how dining and activity programming is handled for assisted-living versus independent residents.

    In summary, Copeland Oaks is frequently described as a beautiful, activity-rich community with comprehensive on-site services and a strong medical and support structure. It tends to deliver a home-like, socially engaging environment that many residents and families find reassuring and life-improving. The primary caveats are occasional staff inconsistency, occasional service or management follow-up problems (especially around food quality or health-assistance requests), the sheer size of the campus which can be disorienting, some smaller unit sizes, and a rural location that may be inconvenient for some families. Prospective residents should tour multiple unit types, ask specific questions about assisted-living programming and staff-to-resident ratios, and verify what services are included to ensure the campus and care model fit their needs and expectations.

    Location

    Map showing location of Copeland Oaks

    About Copeland Oaks

    Copeland Oaks sits on a large, 250-acre wooded campus in Sebring, Ohio, where folks age 55 and over can choose from ranch-style villas, studio apartments, and one- or two-bedroom layouts, and you'll notice right away there's a lot space to walk, relax by a fishing lake with bass, or spend quiet time near the fountain and gazebo, and if you like golf there's a lifetime membership at the Sebring Country Club with free golf for residents, which is something you don't see everywhere. The community's run as a non-profit and has served seniors for over 40 years, and inside you'll find things like a chapel for worship, Bible studies, a library, a woodworking shop, fitness centers with an indoor pool and spa, computer lab, art and game rooms, plus three dining venues offering fresh meals each day, so you don't have to worry about cooking. There's a garden to work in, different clubs to join, and plenty of activities, including exercise classes, musical theater, and social gatherings, so there aren't many dull days, but there's always a quiet spot if you need it.

    Copeland Oaks has a wide range of care, from independent living in the apartments or villas, to assisted living, memory care, and 24-hour skilled nursing right on the grounds at the Crandall Medical Center, so if you need more help, you don't have to move away; you can arrange for support with things like meals, medication, and diabetes care, and the nurses can help with transfers and emergencies day or night. Folks with early Alzheimer's or dementia have private rooms and daily activities led by trained staff called Certified Dementia Care Practitioners, and Crandall Medical Center provides rehabilitation including physical, speech, and occupational therapy. There are also services for people who need only light or medium care, with staff doing regular check-ins and giving standby help if needed, but heavy care's not available. Medical appointments and routine care get handled on campus or through the 24-hour clinic, and there's access to services like incontinence care (but residents need to be able to manage most things themselves), along with blood sugar testing and insulin shots if required.

    Residents get meals included, and there's help with transportation for errands and appointments in town if driving's no longer an option. Copeland Oaks lets people age in place, meaning you can stay in the same community as your health needs change, which takes a big worry off the table for families. For hobbies, you'll see people fishing, golfing, woodworking, or working in the community garden, and if you don't feel like being outside, the indoor aquatic center's good for swimming year-round. There's a strong sense of community because it's church-related, but you don't have to belong to any group to live here, you just join in on what you like.

    For paying, Copeland Oaks accepts private pay, social security, veteran's benefits, and private insurance, and there are different fees for types of care or for a second person in a unit, with pricing for assisted living shown by the month. There's a community fee, a respite care fee, and a buy-in fee, and sometimes fees add up, so it's good to ask plenty of questions about costs. The landscaping, maintenance, trash, snow removal, and fixing broken appliances are all covered, so you don't have to do as much yourself. Smoking's allowed in private or public indoor areas, which is rare these days, and options for room types are pretty broad, but there's not much information on parking or pets.

    Staff at Copeland Oaks focus on personal care, try to follow a person-centered approach, and work in teams like Life Enrichment and Caregivers. If you or a loved one needs therapy, coping with memory loss, everyday help, or just wants a friendly, open place with a lot to do, Copeland Oaks might suit, since you can take a virtual tour or look online, but you'd want to visit in person to see if it's a good fit for your needs.

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