Overall sentiment across the reviews is strongly positive: Falcons Landing is repeatedly described as a beautiful, well‑maintained, and professionally run continuing care retirement community (CCRC) with an exceptionally active and socially engaged resident population. Reviewers consistently praise the campus landscaping and facilities, noting large oak trees, abundant plantings and azaleas, and a generally picturesque environment. Many residents highlight recent multi‑million dollar investments and renovations (notably around 2020), which contribute to updated living units, modern appliances, contemporary kitchens, bright and spacious two‑bedroom apartments, and tasteful common areas. Maintenance and housekeeping earn frequent commendations for responsiveness and high standards, contributing to a broadly reported “move‑in seamless” experience and continued satisfaction with apartment condition.
Staff, service, and community culture are central strengths in the reviews. Residents repeatedly describe staff as warm, caring, professional, and attentive — from dining servers who anticipate needs to security guards and maintenance personnel who provide dependable help. Housekeeping, dining staff, and administrative teams are singled out for being helpful and supportive. There is an emphasis on personal attention: staff often know residents by name, and many reviewers report feeling welcomed and included from the start. The community culture is characterized as friendly, inclusive, and active — with many long‑term residents emphasizing fellowship, camaraderie, and opportunities to build new friendships. Several reviewers specifically appreciate the military/veteran connections and the community’s emphasis on resident leadership and volunteerism.
Amenities and programming are robust and diverse. Falcons Landing offers a wide range of scheduled activities (bridge, book clubs, Great Decisions, crafts, stage and TV productions), frequent cultural programming, chapel services for multiple faiths, fitness classes, and extensive transportation options for off‑campus events. The wellness and fitness facilities receive high marks: a large, well‑equipped gym, an exceptional indoor heated pool, trainer assistance, and a rehabilitation/therapy center are repeatedly praised. Dining is a standout area: many reviews call the food “restaurant‑quality,” cite varied and frequently changing menus, large portions, attractive presentations (including occasional premium items like filet mignon), and multiple dining venues (formal dining with a dress option, more casual areas, cafes, and meal delivery/room service). Reviewers consistently note attentive dining staff and thoughtful menu planning.
Care continuum and medical services: the independent living experience is overwhelmingly positive, with residents feeling reassured by the on‑site medical backup including resident physicians, an on‑site doctor, and access to assisted living and skilled nursing through the attached Johnson Center. That said, several reviews raise concerns specific to memory care and the Johnson Center. While the campus offers continuing care and has a skilled nursing section that some reviewers praise, others report past CNA/RN staffing shortages, inconsistent training in dementia care, wandering incidents, and situations that required costly 1:1 supervision or relocation. Several reviewers explicitly state the Johnson Center is "not on par" with the quality and staffing of independent living; these are cited as important caveats for prospective residents evaluating future long‑term care needs.
Costs and value: pricing is mentioned frequently. Many residents view Falcons Landing as expensive but also report it provides good value for the cost because of the quality of facilities, food, programming, and peace of mind from having a full continuum of care on site. However, the community’s fee structure and the potential for additional, sometimes substantial, charges (especially in complex memory care cases requiring 1:1 attention) are called out as financial concerns by some reviewers.
Noted negatives and isolated issues: while overwhelmingly positive, the reviews surface a small number of recurring negatives. Staffing retention and occasional shortages (notably in nursing/CNA roles) have been reported, particularly affecting memory care at times. There was a reported mold issue in one apartment that was remediated to satisfaction, but it is cited as an isolated event. The campus terrain is described as hilly, which may limit walkability or be a consideration for residents with mobility issues. Some respondents mentioned gate access procedures as awkward or embarrassing, a few expressed discomfort with the visible age profile of the community, and there are a handful of minor complaints—such as pool temperature concerns, occasional noise at the pool area, and rare administrative miscommunications. Also, the lack of on‑site hospice was specifically noted by one reviewer.
Overall assessment and patterns: reviewers consistently emphasize Falcons Landing’s strengths in high‑quality dining, comprehensive and varied activities, beautiful and well‑kept campus, and a caring staff that fosters a social, supportive environment. Independent living residents appear particularly satisfied and often describe the move as “the best decision” they made, praising the sense of belonging and the active lifestyle. Prospective residents should be mindful of costs and investigate current staffing and memory‑care specifics if future need for dementia services is a primary concern. The balance of comments points to a first‑rate independent living experience with strong wellness and social programming, excellent food service, and attentive operations, tempered by a few operational and clinical challenges within the memory care/assisted living components that merit careful review and discussion during tour and contract negotiations.
