Overall impression: Reviews of Affinity at Colorado Springs are strongly weighted toward a positive experience, especially for independent living residents who prioritize amenities, affordability, and a friendly staff. The most consistent praise is for the people who work there — front-line staff, leasing specialists, and management are repeatedly described as helpful, patient, and professional. Multiple reviewers credit staff with making move-ins easier and with responding quickly to requests, and several note that leasing staff provided clear explanations of pricing and inclusions.
Facilities and apartments: The community offers an unusually broad set of amenities for independent living, and these features are highlighted across reviews. Notable on-property amenities include a saltwater pool, heated pool and jacuzzi with a chairlift, a woodworking shop, craft and card rooms, a game/billiards room, a small theater, a pub/bar area, a library with a fireplace, reservable dining/party spaces and a birthday kitchen, garden areas, patios, a wood-burning pit/fire pit, barbecue areas, a dog grooming station, and hotel-style rental rooms for visitors. Apartments commonly have full-sized in-room kitchens (fridge, stove, microwave, dishwasher), in-unit washers and dryers, large closets, and balconies or patios. Accessibility features such as elevators, step-in showers, wheelchair-accessible bathrooms, and handrails are repeatedly noted, making the property attractive for residents with mobility needs. The facility itself is described as clean, bright, and well-maintained.
Activities and social life: Reviewers mention a robust activities calendar when programming is running — weekly social hours/happy hours, craft shows, and other resident events that promote social interaction are called out positively. However, several reviews also state that activities were limited or curtailed due to COVID, with some amenity areas (for example a bar room) closed at times. Some reviewers characterize the activities as largely resident-driven or independent rather than heavily staff-led, so the level of organized programming may depend on resident participation and the post-COVID schedule.
Services, costs, and inclusions: Affinity is frequently described as an affordable option in the independent living market; multiple reviewers mention competitive pricing and that utilities, Wi‑Fi, and DirectTV/cable were included in some pricing packages. At the same time, there are recurring notes about extra charges — most commonly for covered parking or garages — so prospective residents should confirm parking fees and other add-on costs. Housekeeping appears available or at least referenced by some reviewers, and the community offers guest accommodations and reservable spaces for celebrations.
Operational and management issues: While management and leasing are praised for clarity and responsiveness in many reviews, there are operational concerns to be aware of. Several reviewers reported long move-in procedures and at least a few instances of delayed service set-up (notably cable and internet) attributable to miscommunication. Maintenance is described as responsive when it can act, but reviewers also noted an understaffed maintenance team, which can slow repairs or setup. The most serious negative comment in the set is an isolated but significant report alleging that management did not adequately address harassment by other residents and a more general remark that parts of the property felt "built on the cheap." These statements are not the majority view but are notable red flags that should prompt prospective residents to ask direct questions about resident conduct policies, enforcement, and the quality of construction/finishes when touring.
Net assessment and recommendations: The dominant themes are a friendly, professional staff; an extensive set of physical amenities; accessible, well-equipped apartments; and strong value for independent living. Downsides cited repeatedly are the lack of meal service, pandemic-related reductions in programming, occasional operational hiccups (move-in timing, cable/internet setup), and extra fees for parking. There are a few outlier concerns about construction quality and a serious, isolated complaint about management response to resident harassment. Prospective residents should verify current activity schedules and amenity availability post-COVID, confirm which utilities and services are included in their specific lease, ask about parking costs, and discuss community policies on resident behavior and incident resolution to address the isolated but important safety/management concern.
