Overall sentiment about Larkspur at Twin Creeks is mixed: many reviewers praise the physical property, apartment quality, and friendly culture among residents, while recurring operational and management issues temper that praise. The community is frequently described as newer, clean and well-appointed, with spacious, well-laid-out apartments, quality finishes (including wood floors) and modern appliances. Location is commonly cited as a strength — close to doctors, shopping and restaurants — and the nearby park, ponds and benches enhance the setting for those who value outdoor scenery. Several reviewers call out amenities such as a gym, full weight room, heated outdoor pool (when operational), salon, social programming and field trips, and many residents report positive social engagement and a welcoming atmosphere.
Staff performance receives strongly mixed reviews. Numerous reviewers describe staff as friendly, helpful, accommodating and proactive, highlighting good move-in assistance, responsiveness in many cases, and strong day-to-day resident interaction. At the same time, a substantial number of reviews report staffing shortages, high maintenance turnover, lack of follow-through and long delays on repairs — with specific, significant instances noted (for example, a water leak taking two years to fix and months-long waits for filters or light bulbs). This split creates an inconsistent resident experience: some feel well-supported, while others feel ignored or disappointed by service lapses.
Activities and social programming are another area of clear divergence. Several reviewers describe a robust pre-COVID schedule (cooking classes, yoga, coping skills groups, frequent entertainment, happy hour, bingo and more) and praise the activities director for making an effort. Conversely, other reviewers note a marked reduction in activities since COVID, describe the current programming as limited (e.g., once-weekly minimal happy hour, bingo twice weekly) or say that marketing overstated the community’s vibrancy. The truth appears to be variable: some residents enjoy an active calendar, while others find offerings sparse and insufficient for their expectations.
Dining and food service comments trend toward modest or inconsistent. Multiple reviewers mention continental or weekday breakfasts and coffee as positives, and some describe catered field trips and brought-in meals. However, others report the breakfast being subpar (cold cereal and muffins rather than hot options) or small meal portions, creating a sense that dining services do not meet everyone’s expectations or are inconsistently delivered.
Management and transparency are recurring concerns. Reviews include allegations of misrepresentation about activity levels and amenities, billing issues, and inconsistent communication—some reviewers praise staff communication while others report a lack of transparency from management. Allowing under-55 move-ins is a policy that bothers some residents. There are also reports of facilities or amenities being unavailable or degraded over time (e.g., pool shutdowns, non-functioning elevators, filthy stairwells), which feeds narratives about decline and poor value for money for a subset of residents.
Safety and atmosphere comments are mixed but noteworthy. Many describe the community as safe, cosy and suitable for long-term independent living, with friendly residents and a pleasant atmosphere. At the same time, a number of reviews raise concerns about noise from an adjacent hotel, outsiders on the property, and occasional rude staff encounters. These issues, coupled with reports of cliques and low resident retention in some cases, suggest social fit and neighborhood/context matter a lot to prospective residents.
In summary, prospective residents should weigh the strong positives — modern apartments, good location, many on-site amenities and a generally friendly resident culture — against the consistent negatives: maintenance responsiveness and follow-through, variable activity programming (especially post-COVID), occasional cleanliness/service breakdowns, management transparency and isolated incidents of poor service. If high-quality, consistent maintenance response, a lively activity calendar and fully reliable amenities are critical, ask targeted questions and get written commitments about timelines and policies before moving in (examples: average maintenance turnaround times, current activity schedule, pool/elevator operational status, rules about under-55 move-ins, and billing practices). If the appeal is the apartment quality, location and potential for social engagement, many reviewers report positive experiences and recommend the community — but it is clear that experiences can vary considerably based on timing, staffing and unit-specific issues.
