Overall sentiment across reviewers is predominantly positive, with the strongest and most consistent praise directed toward the staff, the appearance of the community, and the level of resident engagement. Multiple summaries describe staff as friendly, engaging, smiling, knowledgeable, and attentive — particularly dining staff and waitstaff. Reviewers frequently mention that residents are well cared for, family communications are strong, move-ins were smooth, and the community feels safe. The facility itself receives repeated commendations for being beautiful, very clean, easy to navigate, and giving off a luxury-hotel atmosphere. Many residents explicitly say they would recommend Parkview on Hollybrook and call it one of the best options in the area.
Activities and social life are notable strengths. Several reviewers report a long and varied list of activities, including water exercise and an outdoor pool (noted as seasonal). Residents are described as entertained and engaged, and the quantity of activities is consistently cited as a positive. A minority of comments qualify that some activities are simple in nature, but the overall tone is that there is ample opportunity for involvement and socialization.
Dining is generally described as a positive experience: reviewers mention restaurant-style meals, three meals a day, and some describe the food as delicious or gourmet. There is also a second, more casual dining option (hamburger or soup cited) and praise for excellent wait staff, which contributes to the restaurant-style experience. However, dining is an area with mixed feedback. Multiple reviewers report kitchen staff turnover, difficulties keeping a consistent chef and servers, and occasional lapses in food quality or food temperature. These staffing instabilities appear to cause variability in the dining experience over time.
Costs and management policies emerge as a recurring concern. Many reviewers call the community expensive — some explicitly say "worth it," while others highlight frequent yearly rent increases (reported ranges of about 3–10%) and even mention perceived service cuts despite rising rates. In addition to higher rent, there are extra fees for some conveniences, such as covered parking. Parking itself is a consistent pain point: spaces and garages are described as tight or too small, and several reviewers noted parking constraints during tours or as residents.
Other facility-related pros and cons are notable. Positive comments include a great location, pleasant surroundings, and adequate apartment sizes for many residents. On the flip side, a few reviewers described accommodations as tight, and the outdoor pool is seasonal rather than year-round, which may matter to some residents. There are occasional mentions of temperature issues (noted as "temps" in reviews) that seem linked to food/service temperature rather than climate control, though that point was less frequent.
In summary, Parkview on Hollybrook projects a strong, favorable impression driven by high-quality service culture, a well-maintained and attractive physical environment, robust activity programming, and a generally good dining program when staffing is stable. The primary patterns of concern are cost and fee structure (regular rent increases and additional charges), parking limitations, and recurring dining staffing turnover that can lead to inconsistent meal quality. Prospective residents should weigh the premium cost against the strengths in staff, environment, activities, and overall safety and consider asking about recent rate history, parking options/fees, and current kitchen staffing stability during a visit.
