The Luxe at Rowlett

    4205 Dalrock Rd, Rowlett, TX, 75088
    4.3 · 9 reviews
    • Independent living
    AnonymousCurrent/former resident
    4.0

    Spotless apartment, amenities; poor communication

    I moved into a spotless, brand-new 900 sq. ft. one-bedroom with built-ins, an island, utility room, walk-in closet, nice kitchen and hardwood - the apartment, pool, gym and activities calendar (game nights, arts & crafts) are excellent and staff/tour guide were helpful and knowledgeable. It's quiet, home-like and generally good value (pricey) though there's no dining service and storage/closet space felt a bit small. My biggest concern: a recent unresponsive resident required the wall to be cut for entry and emergency hospital transfer - management's response and communication with family (and later billing/collections) were slow and poor. I'd recommend it for fairly independent seniors who prioritize new, clean units and active amenities, but management must improve crisis communication.

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    Amenities

    4.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.4
    • Meals

      1.0
    • Amenities

      4.3
    • Value

      2.3

    Location

    Map showing location of The Luxe at Rowlett

    About The Luxe at Rowlett

    The Luxe at Rowlett is a senior living community for adults 55 and older, built in 2019, and managed by Sparrow Living. The apartments have several floor plans, like the Sage 1 Bedroom at 502 square feet and the Cypress 2 Bedroom at 1053 square feet, with modern appliances such as stainless steel, LED lighting, granite countertops, tile backsplashes, full kitchens, and washer and dryer hookups. The units feature private bathrooms and patios or balconies, along with plank flooring, walk-in showers, and walk-in closets. Housing is accessible, with many ground floor options and non-slip showers, which helps people with mobility needs. The building is energy star certified and keeps a non-smoking, health-focused environment, plus there are eco-friendly touches and USB outlets.

    Residents can enjoy amenities like a swimming pool, fitness center, yoga room, media room, game room, massage room, TV and dining rooms, a clubhouse, as well as both indoor and outdoor common areas with landscaped gardens, outdoor kitchen, cafe, dog park and wash area, and spaces for social gatherings. There's a computer center, business center, fibre optic cable, Wi-Fi, and high-speed internet throughout the property, so everyone can stay connected. Extra convenience comes from valet trash pickup, garages and carports for rent, guest parking, storage units, and electronic entry systems in this gated community with video surveillance. There are many community activities, such as art and cooking classes, fitness programs, games, happy hour, karaoke, live music, live theater, water aerobics, wine tasting, yoga, and stretching classes, plus educational speakers and devotional services on-site and off-site.

    The Luxe at Rowlett offers independent living, assisted living, skilled nursing, and memory care. Assisted living helps with daily needs like bathing or medication, while memory care is for people with dementia, providing a secure and supportive environment. Residents can also take part in community events aimed at fostering connections among neighbors. Pet owners can have up to two cats or dogs per apartment, though there are fees and monthly pet rent. Apartments are clean, modern, and well-maintained, and there are options for one-bedroom, two-bedroom, or even three-bedroom layouts. The management provides an online lease application and resident portal, and there's a virtual option to explore the clubhouse, courtyard, and pool.

    Safety and security are a focus, with gated entry and surveillance, but there have been a few noted concerns with handling safety emergencies. The community tries to keep things comfortable and easy for residents, with staff available and services like meal plans and valet trash. The environment is social and offers chances for relaxation, convenience, and style, without being overwhelming or flashy.

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