The Compass at Springdale Park

    4121 Concord Creek Place, Richmond, VA, 23223
    4.8 · 4 reviews
    • Independent living
    AnonymousCurrent/former resident
    4.0

    Welcoming community with friendly staff

    I live in this beautiful, brand-new senior community and enjoy the one- and two-bed apartments with full kitchens, waterproof vinyl plank floors (no carpet) and pet-friendly policy. The staff are friendly, responsive and helpful-there are lots of activities and social events (Christmas tours, Thursday cocktail parties), continental breakfast three days a week, and flexible mealtimes that support an active, social lifestyle. It's pleasant and welcoming with a real sense of belonging, but the required Comcast TV subscription and monthly cost felt high on a fixed income, and the new complex still needs a few tweaks. Overall I recommend it for the great staff and community if you can afford the fees.

    Pricing

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    Amenities

    4.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      2.5

    Pros

    • Brand-new facility
    • Extensive amenities
    • One- and two-bedroom apartments with full kitchens
    • No carpet; waterproof vinyl plank floors
    • Pet-friendly
    • Friendly and responsive staff
    • Continental breakfast three days a week
    • Flexible mealtimes
    • Many activities and social events
    • Included activities and amenities
    • Supports an active lifestyle
    • Sense of belonging among residents
    • Pleasant environment
    • Residents are friendly
    • Recommended by reviewers

    Cons

    • Expensive; affordability concerns for fixed incomes
    • Required Comcast TV subscription
    • Monthly cost concerns
    • New complex has some improvements needed

    Summary review

    Overall sentiment in the reviews is positive, with multiple reviewers emphasizing that The Compass at Springdale Park is a modern, attractive option with a strong amenity set and an active social environment. The facility is repeatedly described as brand new and beautiful. Apartment features that draw praise include one- and two-bedroom layouts with full kitchens and practical, low-maintenance finishes—specifically no carpet and waterproof vinyl plank floors. The community is pet-friendly, which reviewers noted as an important plus for prospective residents who own animals.

    Staff and community culture are among the strongest themes. Reviewers consistently describe staff as friendly, helpful and responsive, and several summaries mention a tangible sense of belonging among residents. The tone around staff and peer relationships is warm: people are described as kind, friendly, and welcoming. That positive interpersonal atmosphere feeds into the overall recommendation many reviewers expressed. Several reviewers specifically recommended the community based on staff interactions and the social climate.

    Facilities, amenities, and activities are another repeating strength. The community is credited with lots of amenities and a robust activities program that supports an active lifestyle. Specific offerings mentioned include a continental breakfast served three days a week, flexible mealtimes, and frequent social events such as Thursday cocktail parties and a Christmas tour. Multiple summaries note that activities and many amenities are included, which contributes to the community’s appeal for active seniors who value social programming and convenience.

    Dining and lifestyle flexibility also receive favorable comments. Reviewers appreciate flexible mealtimes and the inclusion of some meal-related offerings (the continental breakfast example is cited). The lifestyle appears geared toward social engagement and convenience for residents who want structured social opportunities while maintaining autonomy in their daily schedules.

    Cost and policy-related concerns are the clearest negatives in the reviews. Several summaries call the community expensive and raise affordability concerns for people on fixed incomes, with mentions of monthly cost being a recurring worry. One specific policy that drew comment is a required Comcast TV subscription, which some reviewers listed as an unwelcome mandatory fee or requirement. These cost-related points are significant because they are practical considerations that could affect whether the community is a fit for budget-conscious seniors.

    A minor but notable theme is that, as a new complex, there are still some improvements needed. While the overall impression of the physical property is highly positive, at least one summary mentioned that some aspects of the new complex could be improved, suggesting that prospective residents should inspect units and common areas in person to confirm everything meets their expectations.

    In sum, The Compass at Springdale Park is portrayed as a contemporary, amenity-rich community with a strong social program and attentive staff. Its strengths are its new construction, in-unit kitchens and durable floors, pet-friendliness, plentiful included activities, and a welcoming resident culture. The primary drawbacks are cost-related—monthly pricing, affordability for fixed incomes, and the Comcast TV subscription requirement—and the fact that, as a newer property, a few operational or build-out details may still be settling. Prospective residents should weigh the community’s high amenity and staffing quality against the financial requirements and should ask about all recurring fees and any outstanding construction or improvement items before committing.

    Location

    Map showing location of The Compass at Springdale Park

    About The Compass at Springdale Park

    The Compass at Springdale Park sits in Henrico County and serves adults aged 55 and older with independent living, assisted living, and a memory care program, so people have different care choices here, which is handy when needs change over time. The apartments are brand new and feature one- and two-bedroom layouts with full-size washers and dryers, stainless-steel appliances, granite countertops, and good-sized balconies, which means residents can still have modern comforts and a bit of outdoor space. The building offers ADA accessibility in some units, secure entry, and 24-hour emergency maintenance, which helps with safety and peace of mind. There's a surface and reserve parking area for easy access, and all-inclusive services mean things like cable, WiFi, utilities, trash, heating, and air conditioning are bundled together, which helps make life simpler.

    Residents have a variety of spaces to enjoy, like a resident lounge with a coffee bar, wall games, and a TV, a library, a community courtyard with a pergola and patio garden, and a grilling station and fire pit, which means there's always a place to relax or chat with neighbors. There's a 24-hour fitness center, a swimming pool with a sun deck, and community rooms for gatherings, plus games like and tabletop tennis. The clubhouse has billiards and other games. Events are run by a program director who sets up guest trips, seminars, bingo, wine tastings, arts and crafts, and gardening, and there's a complimentary continental breakfast three times a week and social happy hours two times a week, which gives residents reasons to mingle if they like.

    There are special features for pets, including a Paw Spa and Bark Park, so people can take care of their dogs and enjoy outdoor exercise with them, and that's nice for anyone who doesn't want to leave a pet behind. The facility also offers personal training, fitness classes, package and housekeeping services, handyman help, and even a guest suite for visitors. Residents have access to secure package pickup and community-wide WiFi. The staff helps connect residents with local resources and support, which makes it easier to get help if something comes up.

    Tours of the community are available in-person or virtually, so people can see daily life and ask questions before making decisions, and the leasing office has weekday and Saturday hours, which helps folks fit a visit into their schedule. The apartments and shared areas are bright with open floor plans and up-to-date features, aiming to keep things easy, active, and comfortable for older adults wanting to simplify, but not give up things they enjoy.

    People often ask...

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