Pricing ranges from
    $3,540 – 4,375/month

    Grossmont Gardens Memory Care

    4960 Mills Street, La Mesa, CA, 91942
    3.8 · 57 reviews
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm staff, inconsistent management, safety

    My experience with the memory-care unit was mixed. The staff are warm, friendly and activity-focused - great meals, clean rooms, small/homey feel with pleasant courtyards - and the activities director and initial executive director were very informative and helpful. However, management and communication were inconsistent (multiple leadership changes), staffing shortages and turnover led to missed/delayed medications, lost clothing/linen, safety concerns and falls, and spotty hygiene/laundry follow-through. It could be a good fit if you prioritize a small, social memory community, but I would verify staffing levels, med/pharmacy policies, contract terms and safety procedures before committing.

    Pricing

    $3,540+/moSemi-privateMemory Care
    $4,375+/moSuiteMemory Care

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.75 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.5
    • Meals

      4.3
    • Amenities

      3.6
    • Value

      2.2

    Location

    Map showing location of Grossmont Gardens Memory Care

    About Grossmont Gardens Memory Care

    Grossmont Gardens Memory Care sits in La Mesa with a purpose-built memory care building set apart for those with Alzheimer's and other types of dementia, where the doors stay secured with safety bracelets and computer systems so folks prone to wandering can stay safe, but still enjoy the outdoor walking paths, flowered courtyards, and California sun. The place feels cozy and relaxed-common rooms, a private dining area, comfortable nooks for quiet talks, and spaces set up for games or TV just like home. Staff stay on site all the time, helping residents with daily needs like getting dressed and remembering to take medicine, and each person gets a Personalized Service Plan after a home visit and assessment with the care team, which includes an ALW Coordinator named Ana Navarro and assessment coordinator Christina, who's known for being kind and helpful.

    Meals come three times each day, cooked-to-order with snacks available too, and there's always a respect for dietary needs, whether that means vegetarian, low or no sodium, low sugar, or something else, and guest meals are welcome as well. Staff also help with more involved care-like diabetes monitoring, incontinence support, and even standby or assisted transfers for those who need lifts or help from two people. There are nurses on staff and a doctor on call, and staff coordinate closely with outside healthcare providers. Residents get their linens washed, rooms cleaned, and basic household chores taken care of, keeping the place tidy and comfortable.

    Daily activities focus on creating a full, busy life-music therapy, art projects, exercise classes, social events, pet visits, gardening club, intergenerational visits with young people, trivia games, Wii bowling, karaoke, and movie nights fill the schedule, usually overseen by a full-time activity director. Residents can take scheduled trips and outings, and sometimes family and friends join in for special events to keep everyone connected. Folks who need short-term care can use the respite program, giving regular caregivers a break. Residents who act out or face behavioral challenges get care in a supportive, nonjudgmental environment, where specialized memory care is always the focus.

    The building's secure and equipped for folks at risk of elopement, with extra safety tech like bracelet alarms and a computerized alert system if someone heads toward a dangerous area, and every detail from private conversation spots to wheelchair-accessible showers was designed for dignity and comfort. Team members deliver gentle reminders for everything from grooming to restroom visits, always trying to support independence. The community aims to build strong family relationships, foster a home-like feel, and offer space for everyone-no matter their stage of memory loss-to enjoy meaningful activities and feel respected. Grossmont Gardens Memory Care shares a campus with its sister assisted living, independent living, and skilled nursing communities, which means people can change their care level as their needs shift. Tours are welcome for interested families, and a brochure, menu samples, and photos help folks see daily life here.

    About Sinceri Senior Living

    Grossmont Gardens Memory Care is managed by Sinceri Senior Living.

    Sinceri Senior Living is a premier senior living management company founded in 1986 by Jerry Erwin and headquartered in Vancouver, Washington. Originally operating under the name JEA Senior Living, the company has grown substantially over its nearly four decades of operation to become a major player in the senior care industry. Today, Sinceri operates 83 communities across 21 states, serving approximately 5,330 seniors nationwide with a comprehensive range of living options designed to meet diverse care needs and lifestyle preferences.

    The company offers three distinct levels of senior care: independent living, assisted living, and specialized memory care through their signature "Meaningful Moments" program. Their assisted living services include 24-hour licensed supervision, medication management, nutritious dining programs, and their exclusive "Elevate" Life Enrichment Program, which addresses four key wellness dimensions - physical, emotional, social, and intellectual aspects. The Meaningful Moments memory care program takes a unique person-centered approach, focusing on each resident's individual history, passions, and interests to create meaningful connections and engagement opportunities for those affected by Alzheimer's and related dementia conditions.

    Sinceri's philosophy centers on treating residents like family and fostering genuine bonds between those who live and serve in their communities. Their mission emphasizes honoring the aging process while providing exceptional, person-centered care that empowers residents to maintain their independence and live their best lives regardless of care needs. The company believes that everyone deserves dignity, respect, and opportunities for joy and meaningful experiences, which drives their holistic approach to senior care that goes beyond basic safety and comfort to create truly enriching living environments.

    The company has earned significant industry recognition, including certification as a Great Place to Work for seven consecutive years and multiple Forbes honors, including ranking as #78 among America's Best Midsize Employers in 2021 and recognition as one of America's Best Employers by State for Washington. In recent years, Sinceri has experienced substantial growth through strategic partnerships with major healthcare REITs including National Health Investors and Ventas, adding multiple properties in 2024 while maintaining strong operational performance with seven consecutive quarters of NOI growth and achieving pre-pandemic occupancy levels across their stabilized portfolio.

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