Hilltop Haven

    308 E. College St PO Box 39, Gunter, TX, 75058
    3.7 · 3 reviews
    • Independent living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Welcoming facility, shared bathrooms drawback

    I liked the facility and the people - it has good ratings and felt welcoming. My mom was settled in as her new home by the end of the week, and round-trip transport to town is inexpensive. Downsides: no microwave in the kitchen and rooms have no private bathrooms - the shared bathroom situation may not suit everyone.

    Pricing

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    Amenities

    3.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      2.0
    • Value

      4.0

    Pros

    • Generally positive overall ratings
    • Appealing, well-liked facility
    • Friendly staff and people
    • Quick move-in; resident settled quickly (mom's new home by end of week)
    • Affordable round-trip transport to town

    Cons

    • No private bathroom facilities in resident rooms
    • Shared bathroom situation / limited in-room facilities
    • No microwave available in kitchen

    Summary review

    Overall sentiment across the reviews is positive: reviewers gave good ratings, expressed that they liked the facility, and specifically noted that staff and people there were likable. One reviewer emphasized a rapid and successful transition — "mom's new home by the end of the week" — which suggests the community can manage quick admissions and help residents settle in promptly. The presence of affordable transportation into town is also highlighted as a convenient amenity.

    Care quality and staff: The reviews point to a generally favorable impression of the people working and living at the community. ‘‘Liked people’’ is a repeated theme, and the quick settling of a resident implies attentive support during move-in and orientation. While the reviews do not provide granular detail about medical or personal care routines, the positive characterizations of staff and outcomes (resident settled quickly) are strong indicators of competent, welcoming personnel.

    Facilities and privacy: Reviewers liked the facility itself, but several specific facility-related concerns appear. The most notable drawback is the bathroom setup: residents do not have private bathroom facilities in their rooms. This shared-bathroom arrangement raises potential privacy and convenience issues, and could affect residents who need frequent or private access to bathroom facilities. The reviews call attention to this limitation clearly, so prospective families should consider how shared bathrooms would meet a resident’s needs for dignity, accessibility, and infection-control preferences.

    Dining, kitchen, and amenities: A concrete gap in kitchen amenities was mentioned: there is no microwave in the kitchen. This may limit residents’ flexibility to reheat personal food items, snacks, or leftovers and could matter for families who expect in-room or on-demand reheating options. Beyond the microwave note, there is little detail about overall dining quality, menus, or meal service frequency in the reviews, so those remain open questions. The inexpensive round-trip transportation into town stands out as a positive amenity that supports resident outings and family visits.

    Management, operations, and patterns: The ability to move a resident in quickly ("by the end of the week") suggests responsive admissions and potentially efficient administrative processes. However, the reviews are limited in scope and do not cover programming, activities, medical oversight, or long-term care issues. The main recurring pattern is a contrast between strong people- and facility-related positives and a few specific logistical/resource shortcomings (shared bathrooms and absence of a microwave).

    Recommendations for prospective families: Based on these reviews, families should weigh the clear positives — a well-liked facility with friendly staff, demonstrated ability to facilitate a fast, smooth move-in, and affordable transportation options — against the privacy and amenity limitations. Ask the community for specifics about bathroom arrangements (number of shared bathrooms, cleaning schedules, accessibility features), what accommodations are available for residents who require more private or en-suite facilities, and whether alternative appliance access (e.g., a communal microwave or in-room options) can be provided. Also request more detail on dining services, activity programming, and clinical care to fill in gaps not addressed in the reviews.

    Location

    Map showing location of Hilltop Haven

    About Hilltop Haven

    Hilltop Haven, sometimes also called Hilltop Haven, sits in Gunter, Texas, and works under Christian Care Centers, Inc., and it's been active since November 5, 2005, right there at 308 E College St., where you'll find folks run by Administrator David Boggs, and what you see when you walk in is a place offering skilled nursing with long-term care, assisted living, independent living, and memory care, sometimes all under one roof so people get the kind of help they need, and the building's got private rooms with private baths, a central fireplace in the common area, and an outdoor patio where residents tend to gather for fresh air or get-togethers. The staff, including teams who speak Armenian, Filipino, and English, help residents with things like bathing, dressing, and medication, and there are special care programs for folks with diabetes, mobility issues, or high medical needs, even those who need memory care with a dedicated secured section built to stop wandering and help ease confusion, which helps families take comfort about safety for loved ones.

    The people living here get three meals a day, and if someone needs vegetarian, low salt, or sugar-free food, the kitchen's used to handling that, and the dining room's set up so there's plenty of opportunity to sit down for a meal and spend a while talking to people at other tables, and the activity calendar stretches long with things like art classes, karaoke, stretching exercises, gardening clubs, community service projects, BBQs, picnics, birthday and holiday parties, so there's always something going on if a person wants to join in. Along with that, there are onsite and offsite devotional services which fit with the Christian focus, and people can get beautician services right at the facility, so they don't have to leave for grooming and personal care.

    Hilltop Haven says yes to pets, so you'll sometimes see a furry friend in someone's room, and they offer Wi-Fi and cable TV so folks can watch programs or connect online, and there's easy transportation for shopping, errands, medical appointments-either complimentary or at cost depending on trips; people here get housekeeping, laundry, and help with groceries, and if someone only needs to stay a short while-maybe after a surgery or for respite care-Hilltop Haven does that too. Residents who smoke are allowed to do so outside. The property's all accessible for folks who use walkers or wheelchairs, and parking's there for people who need it, and there's a strong focus on supporting the health and dignity of every person, whether they're very independent or need a fair bit of day-to-day care. Hilltop Haven is part of a network of other senior living communities, which sometimes helps with more options, and the staff and residents alike seem to work together to build a calm, home-like community.

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