Overall sentiment across the reviews for Taylor Farm Assisted Living Inc. is strongly positive, with many families emphasizing compassionate, personalized caregiving in a small, home-like environment. The most frequently cited strengths are the staff’s friendliness and attentiveness, daily personal care (showers, grooming, clean clothes, oral hygiene), and a bright, clean facility with a homelike, bed-and-breakfast feel. Reviewers repeatedly describe small household sizes (commonly no more than eight residents) that facilitate individualized attention, meaningful social interaction, and resident participation in everyday tasks like folding clothes, crafts, and outdoor activities. Many families highlight the secure, fenced outdoor spaces, farm setting with animals, and opportunities for residents to engage with nature (walking fenced yards, picking apples, bird feeding, watering flowers), which reviewers associate with improved mood and quality of life for persons with dementia.
Dementia care emerges as a prominent theme: multiple reviewers explicitly call the dementia care "revolutionary" or "excellent," noting that residents are well supervised, trust caregivers, and benefit from routines that include daily hygiene, consistent meals, and social engagement. Several accounts describe substantial improvements in residents’ mental state, appetite, and general well-being after moving to Taylor Farm. The homes’ physical accessibility is consistently praised—extra-wide halls, large wheelchair-friendly showers, ground-floor layouts, and secure grounds make the facility suitable for residents with mobility limitations. Operational conveniences cited include all-inclusive pricing (laundry and incontinent supplies included), acceptance of Veterans’ benefits and long-term care insurance, delivered prescriptions, a visiting medical group/PA, salon services, and occasional in-home physical therapy. Many reviewers also point to hands-on ownership and management presence, which they credit with quick responsiveness and a family atmosphere.
Dining and daily life are generally described positively: family-style, home-cooked meals, plentiful snacks, and pleasant-smelling homes are recurring notes. Reviewers emphasize grooming on arrival (shower, shave, hair and nail care), consistent meal service, and engagement through shared stories and looking at family photos. The combination of a small-staffed home, open kitchen and Florida room layouts, and pets/farm animals contributes to the homey, relational environment that multiple reviewers described as "home away from home." Cost is frequently described as an advantage—many reviewers say Taylor Farm is more affordable than institutional nursing homes and offers a cost-effective arrangement that reduces family burden.
However, a minority of reviews raise serious concerns that create an uneven picture. Several reports describe significant clinical lapses: delayed recognition of acute medical events (notably a missed stroke), delayed hospitalization, and one report of respiratory infection and breathing problems that improved after the resident left the facility. Medication control concerns (empty medicine vials found), HVAC/air unit problems contributing to illness, and inconsistent clinical staffing (reports that there is no 24/7 nurse) appear in these negative accounts. Behavioral and staffing issues are also reported: allegations of staff being mean or aggressive (yelling, snatching belongings), staff smoking behind the houses, and instances of understaffing or caregivers leaving residents unsupervised. Some reviewers cited poor communication with families and occasional transfers of residents between buildings. These negative reports are fewer in number than the positive ones but involve high-severity issues (medical neglect, medication errors, abusive behavior) that warrant careful scrutiny.
There are a few internal contradictions across the reviews—cost is described as very affordable by many families but noted as high by at least one reviewer; clinical oversight is described in some reviews as having an RN oversee care and visiting medical providers, yet others report a lack of 24/7 nursing and missed medical events. These discrepancies could reflect differences between houses, shifts, time periods, specific staff members, or individual expectations and medical complexity of particular residents. The dominant pattern is overwhelmingly favorable for social, daily living, and dementia-supportive aspects of care, while the minority of severe clinical and behavior-related complaints introduce risk signals that should be checked directly.
In summary, Taylor Farm Assisted Living receives strong, consistent praise for small-home, personalized dementia care delivered in a bright, clean, farm-like, and family-oriented setting with attentive caregivers, routine personal care, and affordable, all-inclusive pricing. At the same time, prospective families should be aware of and inquire about the facility’s clinical oversight, nurse availability, medication management procedures, staffing ratios, incident reporting/response protocols, infection control, and any historical complaints or corrective actions. Doing so will help reconcile the overwhelmingly positive experiential reports with the less frequent but serious clinical and staffing concerns noted by some reviewers.
