Oak Hill

    623 Hamacher St, Waterloo, IL 62298
    • Skilled Nursing
    3.8ยท37 reviews

    Friendly attentive staff homelike facility

    I was very pleased with the friendly, attentive staff and above-average nursing care. The facility is clean, bright and homelike with lovely gardens, restaurant-style meals (real turkey, flexible menu), organized activities and plenty of amenities. Overall a well-run, welcoming place I would recommend.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.81ยท(37)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      4.3
    • Amenities

      4.0
    • Value

      1.7

    Pros

    • clean, odor-free common areas
    • friendly, welcoming staff
    • above-average nursing care
    • restaurant-style dining service
    • home-style cooked meals and holiday entrees
    • menu flexibility and late-night snack availability
    • organized, varied activities program
    • on-site movie room with regular screenings
    • attractive outdoor gardens and landscaping
    • well-appointed interior and lobby
    • in-room mobility accommodations (lift chairs)
    • informative staff communication

    Cons

    • extra fees for add-on services
    • limited unit availability / waitlist
    • restricted access to living units during tours
    • older/dated building areas requiring updates
    • visitation-policy constraints during infection-control periods

    Summary of reviews

    Overall impression across the summaries is positive: visitors consistently describe a clean, well-maintained property with inviting common areas and a warm, welcoming culture. Staff are repeatedly characterized as friendly and communicative; several accounts emphasize that employees greet residents in the halls, keep families informed, and provide nursing care that reviewers judged to be above average. The facility projects a polished front-of-house presentation that leaves a favorable initial impression.

    Dining and hospitality are clear strengths. The dining operation is described as restaurant-style, offering home-cooked meals (including traditional holiday entrees) and a flexible menu with late-night snack options. Reviewers highlighted the quality and presentation of meals and the ability to accommodate preferences. Management and staff communication around meals and logistics also appear organized.

    Activity programming and amenities are robust for a mid-priced provider. The community offers a varied calendar โ€” church services, music groups, exercise sessions, bingo, and weekly movie screenings in an on-site movie room โ€” alongside attractive outdoor gardens and floral landscaping. Physical accommodations such as lift chairs in rooms were noted, indicating attention to resident mobility and comfort.

    There are recurring operational caveats prospective residents should verify. The community charges extra for certain services or amenities, so the base price may not include everything shown during a tour. Availability is limited at times, and several summaries referenced no current openings, suggesting a waitlist or constrained move-in timing. Review access policies as some tours appear to limit viewing of individual living units. A few comments also describe portions of the building as dated, so expect some areas to reflect an older construction or decor.

    Finally, infection-control policies affected visitation during COVID-era events; prospective residents and families should ask current management about visitation flexibility and procedures during outbreaks. In practice, the community presents well and offers substantive dining and programming, but practical matters โ€” fees, unit availability, tour access, and building-renovation status โ€” merit direct confirmation during a visit. Recommended next steps are to request an itemized fee schedule, a full unit tour when available, and written guidance on current visitation and infection-control policies.

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    Location

    Map showing location of Oak Hill

    Oak Hill is located at 623 Hamacher St, Waterloo, IL, 62298.

    About Oak Hill

    Oak Hill stands out as a care home devoted to the well-being and enrichment of its residents, proudly serving Monroe County since 1951. Emphasizing that residents are more than just patients, Oak Hill regards every individual as family, striving to provide an experience that goes far beyond basic care. This longstanding mission is reflected in the way Oak Hill nurtures a sense of community for those coming from Waterloo and surrounding towns, ensuring residents continue to feel at home and stay connected to the fabric of their local lives even as they transition into assisted living.

    The care provided at Oak Hill is comprehensive and thoughtfully tailored to address a spectrum of senior needs. Evergreen Pointe serves as the dedicated Rehabilitation Center within the facility, designed specifically for short-term rehabilitation following a hospital stay. Residents at Evergreen Pointe benefit from a state-of-the-art environment that not only supports their physical recovery but also promotes mental peace and well-being. The aim here is always to encourage a smooth, positive transition from hospital to home, empowering residents as they regain their strength and independence.

    For those in need of long-term, 24-hour assistance, Arbor Court stands as Oak Hillโ€™s Skilled Care facility. Here, residents receive continuous support and personal care from an interdisciplinary team focused on comfort and meaningful daily interaction. Arbor Court is committed to delivering personalized care, carefully tuned to each resident's preferences and needs, so that individuals can flourish in an environment that feels both safe and welcoming.

    Oak Hill also recognizes the importance of providing options for independent seniors who desire privacy and autonomy with the convenience of on-site support. Magnolia Terrace answers this need with its senior living apartmentsโ€”spacious, private one-bedroom units that offer residents both affordable living and around-the-clock staff access. This arrangement balances freedom with reassurance, and Oak Hill works closely with residents and their families to ensure accommodations and services align with each residentโ€™s unique lifestyle and desires.

    For those living with dementia or Alzheimerโ€™s, Whispering Pines delivers a secure, supportive environment dedicated to memory care. The focus in Whispering Pines is to create a place where each resident is empowered to maintain their strengths and play an active role in daily life. Personalized treatments, a safe setting, and a compassionate care team work together to help residents find comfort, engagement, and purpose.

    Throughout Oak Hillโ€™s history, its offering has grown from skilled nursing to encompass short-term rehabilitation, memory care, and independent senior living. All services are provided with a philosophy that prioritizes dignity, connection, and quality of life. With over six decades of experience, Oak Hill remains committed to being more than just a care optionโ€”it is a true home away from home, where every resident is valued and supported in their journey.

    People often ask...

    Oak Hill offers skilled nursing.

    The full address for this community is 623 Hamacher St, Waterloo, IL 62298.

    No, Oak Hill does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Oak Hill. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oak Hill directly. There is no cost for this service. We are compensated by the community you select.

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