Hagerstown Healthcare Center sits at 750 Dual Hwy in Hagerstown, Maryland, and keeps its doors open from 9:00 AM to 4:00 PM on weekdays, and people have known this privately owned center for serving the community for many years. The place is part of the CommuniCare family of companies and works with Health Care Facility Management, LLC since May 2017, and that means it follows certain standards for post-acute care. The facility holds 140 certified beds and usually has about 112 residents each day, so it stays fairly busy. People who need skilled nursing services, rehabilitation like physical, occupational, and speech therapy, post-operative recovery, memory care, long-term care, palliative care, wound care, and hospice care can all find help here, and the staff tries to focus on both emotional and physical well-being for residents and their families. Hagerstown Healthcare Center includes special programs for dual-eligible Medicare and Medicaid patients, offering plans like Alterwood Advantage Dual Secure (HMO D-SNP) and Dual Value, along with a range of HMO plans like Alterwood Advantage Select, Choice, Choice Plus, and Freedom, which helps folks find options that fit their health needs and finances.
People value the center for its person-centered approach, since staff work together as a team in planning care and use cultural competency training, and anyone, no matter their age, can become a resident. Residents and families help plan care, too, and the building is ADA accessible. The social side isn't forgotten either, with activities like bingo nights and outings to keep folks engaged with life. The center tries to offer a supportive environment that feels safe and helps people become as independent as possible, and that's part of why people keep bringing their loved ones here. It's got modern amenities, which helps with rehab routines, and a skilled staff covering many areas. The facility averages 3.69 nurse hours per resident each day, and it has a nurse turnover rate of about 37.5 percent.
Now, like any place that's been around a while and sees lots of residents, Hagerstown Healthcare Center's inspection reports document 122 total deficiencies, including three related to infection, and there's been a problem with timely care planning and trying different methods before using restraints, but it keeps working at improvements. The staff keeps track of care, offers behavioral health services, and involves families in decisions about residents' needs. The place tries to do right by each resident but doesn't claim to be perfect, and that honesty helps people know what they're choosing.
