Harris Hill Nursing Facility

    2699 Wehrle Dr, Williamsville, NY 14221
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.28·(75)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.2
    • Meals

      2.5
    • Amenities

      2.8
    • Value

      1.8

    Pros

    • Effective, individualized rehabilitation and therapy
    • Attentive and compassionate staff in positive care experiences
    • Respectful interactions and support for resident dignity
    • Comfort-focused hospice care and family support
    • Regular social activities and family gatherings
    • Welcoming front-desk and administrative assistance
    • Comfortable rooms and clean, well-kept areas in some units
    • Appealing meals and alternative menu choices
    • Pleasant outdoor patio and garden views

    Cons

    • Inconsistent response times to call lights and care requests
    • Staffing coverage and availability gaps, particularly overnight and on weekends
    • Inconsistent bathing, toileting, incontinence care, and oral-hygiene routines
    • Variable staff communication, professionalism, and resident engagement
    • Gaps in medication administration, pain management, and clinical follow-through
    • Limited family communication and inconsistent care-plan coordination
    • Inconsistent room and shared-bathroom cleanliness and maintenance
    • Meal-service delays, variable food quality, and dietary or feeding-support inconsistencies
    • Variable access to drinking water and basic comfort items
    • Gaps in personal-belongings and laundry tracking
    • Uneven therapy continuity and limited weekend programming
    • Inconsistent infection-control and protective-equipment practices
    • Management responsiveness and complaint-resolution gaps
    • Aging furnishings and inconsistent attention to room safety and temperature

    Summary of reviews

    Experiences at Harris Hill are sharply mixed. Positive accounts describe attentive, kind staff and residents treated with dignity, while many family accounts raise recurring concerns about delayed assistance and inconsistent day-to-day care. Call lights and requests for toileting, bathing, changing, and other personal care were described as taking a long time to receive attention, particularly at night and on weekends. Some accounts also describe difficulty obtaining timely pain relief, medication administration, or follow-through on care tasks. Other residents and families, however, describe responsive nursing and aide teams and successful rehabilitation outcomes.

    Rehabilitation is a notable strength in many positive accounts. Residents and families praised therapists for individualized encouragement and effective work toward mobility and discharge goals. Other accounts describe uneven progress, limited activity outside scheduled therapy, or less therapy continuity on weekends. Several families also reported challenges getting clear updates about health status, care plans, transfers, or records. Experiences with management and complaint resolution likewise vary: some describe helpful, responsive leadership, while others felt concerns were not addressed promptly.

    Dining experiences are inconsistent. Some residents praised the meals and the availability of alternative menu choices, while others described poor or unappealing food, late meal delivery, missed meals, and difficulty receiving food suited to dietary needs or assistance with eating. Access to water and basic comfort items was also raised as a concern. Social activities, music, games, and family events were appreciated in positive accounts, although activity engagement and access appear to vary by resident and circumstances.

    Facility conditions also receive mixed assessments. Some visitors and residents described comfortable rooms, clean surroundings, and welcoming outdoor areas; others cited upkeep concerns in rooms and shared bathrooms, dated furnishings, maintenance issues, and inconsistent laundry or personal-belongings handling. A number of accounts concerning COVID-related stays raised concerns about communication and infection-control practices. One family raised concerns following a resident's decline and subsequent death; the review does not establish a causal link. Overall, the range of experiences suggests that care quality and responsiveness may vary across units, shifts, and individual staff, making direct visits and detailed questions about staffing, personal-care routines, communication, and rehabilitation plans especially important for prospective residents and families.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Harris Hill Nursing Facility is located at 2699 Wehrle Dr, Williamsville, NY, 14221.

    About Harris Hill Nursing Facility

    Harris Hill Nursing Facility sits at 2699 Wehrle Dr in Williamsville, New York, and offers 192 beds in a skilled nursing setting that stays close to full, usually around 97% occupied, which shows folks often choose to stay here or have their loved ones cared for here, and it's managed by The McGuire Group, which is known for running several communities like this. The facility's been certified for 192 beds and serves people who need different types of care, like skilled nursing, inpatient rehabilitation, and specialized memory care for those living with dementia, even the tough cases like FTD, and they have therapy departments on site providing both physical and emotional help, plus social services and psychiatric support so residents can get the right kind of care for whatever they're going through.

    The care team works with residents who need short-term rehab after surgery, help with broken bones, or long-term support for chronic illness, and there's always skilled nurses and aides on hand for 24-hour care and help with daily needs. What makes this place a bit different is the wide range of specialty services, like their in-house tracheostomy program, ventilator care, wound care, music therapy, dialysis, cardiac care, bariatric care, complex medical care, orthopedic and pulmonary rehab, and even blood transfusion right on site, which is NY State approved. They also support hospice and palliative care for folks who need end-of-life services, and there's respite and short-term care if families just need a break or short-term help.

    The staff get a lot of positive mentions from residents and families, with folks talking about how kind, caring, and helpful the team is, and some nurses and aides have even worked there more than 20 years, showing a real long-term commitment. There's a therapy department using equipment like the VELA Independence Chair to help residents keep moving and improve their independence, which some notice makes recovery easier. Residents can enjoy dining options like a servery where friendly staff, like Kim, help keep mealtime comfortable, and they set up delicatessen-style eating for more familiar routines.

    Harris Hill handles Medicare and Medicaid, so coverage is wide, and they receive annual checks by the New York State Department of Health, earning high marks from the federal government and keeping an overall 3.7-star rating from residents. While the Medicare rating stands at 3 out of 5 stars, federal star ratings for nursing care have marked Harris Hill as outstanding in some years, which matters when picking a facility that stays up to standard. The building and programs have features that aim to reduce confusion or wandering for folks with dementia, and the staff focuses on treating everyone with dignity and respect, making sure people get personal attention, and trying to support their individuality and sense of connection. The range of services at Harris Hill means whether someone needs just a bit of rehab, help managing a complex health problem, or long-term assistance with daily activities, the care team's set up to provide support seven days a week from eight in the morning until eight at night, and the people living there see attentive care from folks who know what they're doing, which gives some peace of mind.

    People often ask...

    Harris Hill Nursing Facility offers skilled nursing.

    There are 18 photos of Harris Hill Nursing Facility on Mirador.

    The full address for this community is 2699 Wehrle Dr, Williamsville, NY 14221.

    No, Harris Hill Nursing Facility does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Harris Hill Nursing Facility. The information above has not been verified or approved by the owner or operator. For exact information, please contact Harris Hill Nursing Facility directly. There is no cost for this service. We are compensated by the community you select.

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