Matlock Place Health & Rehabilitation Center

    7100 Matlock Road, Arlington, TX, 76002
    2.0 · 23 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unsafe neglect despite caring staff

    I liked the clean, spacious facility and several truly caring, hardworking caregivers, but overall my experience was unacceptable. Call buttons went unanswered for long periods, after-hours phones were unreachable, and communication about meds, labs, and emergencies was poor or non-existent. I saw rude, uncaring staff and unsafe/neglectful incidents (missed or wrong meds, delayed bathroom/hygiene care, rough handling, ignored falls and worsening medical issues) and management ignored complaints. Because of the safety and medical neglect I transferred - despite some excellent staff, I cannot recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.3
    • Meals

      2.0
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Matlock Place Health & Rehabilitation Center

    About Matlock Place Health & Rehabilitation Center

    Matlock Place Health & Rehabilitation Center is a large, for-profit nursing facility located in Arlington, Texas, with a capacity of 148 beds. This center provides both short-term rehabilitation and long-term care, serving individuals who require medical support and assistance with daily living activities. The center welcomes residents under Medicare and Medicaid programs, helping to ensure accessibility to a wide range of individuals from the local community and beyond.

    Residents at Matlock Place Health & Rehabilitation Center benefit from an environment geared toward recovery and ongoing care. The center's rehabilitation services are intended to assist those transitioning from a hospital stay, such as after a stroke, heart attack, infection, or accidental injury. Approximately half of the short-stay residents are able to return home following their rehabilitation, reflecting the center’s focus on enabling recovery whenever possible. The facility offers around 2 hours and 43 minutes of nurse staffing per resident per day, with the aim of providing adequate support for both medical and non-medical needs such as medication administration, dressing, eating, and bathroom assistance. The majority of residents maintain the ability to care for themselves in some capacities, and a high percentage receive annual flu vaccinations.

    The daily life and safety of residents is an ongoing priority, as evidenced by assessment and implementation of programs related to infection control, nutritious meal provision, and accident prevention. Staff members at Matlock Place Health & Rehabilitation Center work to maintain the well-being of residents, managing medical care and working toward a secure and supportive atmosphere. Efforts include addressing appropriate care plans, ensuring adequate nutrition, and providing necessary laboratory and x-ray services as ordered by healthcare providers.

    Matlock Place Health & Rehabilitation Center has also undertaken initiatives to ensure food and drink are served at appropriate temperatures and in accordance with professional standards, and that proper pest control measures are in place to prevent or treat any issues with insects or rodents. Attention is paid to safety protocols, including accident hazard prevention and timely reporting to authorities when necessary. The center has a history of responding to inspection findings and making prompt corrections, with any potential concerns typically presenting low risk to residents and affecting a limited number of individuals.

    In addition to its clinical programs, Matlock Place Health & Rehabilitation Center participates in routine health, fire, and safety inspections to promote a safe and comfortable environment. The center’s care team is dedicated to providing residents with the resources and supervision they need to thrive, whether their stay is brief or ongoing. Through comprehensive care plans, regular wellness activities, and attention to personalized needs, the center endeavors to help residents maintain dignity and maximize their quality of life.

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