Collinwood Nursing & Rehab

    3100 S Rigsbee Dr, Plano, TX, 75074
    2.2 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Poor communication and neglectful care

    I placed my loved one here and regret it. Communication is poor-administrator/social worker unresponsive, staff often rude or indifferent, decisions made without family consent, and physician orders ignored. Call lights are slow, diaper care delayed, staffing is a revolving door, activities for memory care are minimal, and there's repeated billing/misinformation to families. The building is run-down and sometimes smells; rooms are okay and the food is decent, but I don't trust this place and would not recommend-visit often and move your loved one elsewhere.

    Pricing

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    Amenities

    2.17 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.3
    • Staff

      2.5
    • Meals

      3.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Collinwood Nursing & Rehab

    About Collinwood Nursing & Rehab

    Collinwood Nursing & Rehab sits in a quiet residential part of Plano and provides both long-term care and short-term rehabilitation for seniors who need help, offering a peaceful spot with indoor common areas and spaces where people can gather, talk, and join a range of activities that fill a full calendar and help everyone stay active and form friendships, and there's a dedicated staff that pays close attention, making sure everyone gets the support they want, whether someone needs physical, occupational, speech, or even respiratory therapy, or maybe help with medication, incontinence care, or just daily living needs, because there are 24-hour nurses, doctors on call, and trained clinicians who look after health supervision, plus nursing care with skilled help is always available, and the facility is equipped to support both independent seniors who sometimes need a hand and those who need more help, and there are private and semi-private rooms, wheelchair accessible showers, and room for both men and women, though the policy now is not to accept new patients. Residents can bring their pets if they wish, enjoy nutritious meals with vegetarian options, and use the beauty and barber services at no cost, while the non-smoking policy and aging-in-place approach help keep things comfortable for everyone. There's also resident parking, easy access to public transit, and a peaceful property that helps folks feel at home. The community values non-discrimination, offers ombudsman help if there's a complaint, and provides language services when needed, while making sure anyone with disabilities gets the proper aids. Collinwood has 120 licensed beds, and you'll find both hospice and specialized rehab services along with a staff that speaks English and supports residents with a variety of health conditions in a safe, welcoming place.

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