Pricing ranges from
    $3,257 – 3,908/month

    Lakeshore Crest Assisted Living Home

    19535 N 55th Dr, Glendale, AZ, 85308
    1.8 · 4 reviews
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Understaffed, dirty, isolated, poor care

    I put my mother here and it was awful - understaffed, dirty, dark and dingy, and they kept residents isolated in their rooms 24/7 like prisoners. There were no activities, almost no socialization, poor food and low-quality care, and communication with my mother was restricted (my sister helped enforce it). We moved her to another home and she's much happier. Extremely negative experience - do not recommend.

    Pricing

    $3,257+/moSemi-privateAssisted Living
    $3,908+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    1.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      1.5
    • Meals

      2.0
    • Amenities

      1.8
    • Value

      1.8

    Cons

    • Staff shortages
    • Residents confined to rooms / 24/7 isolation
    • Prison-like environment
    • Lack of socialization and activities
    • Poor food quality
    • Low quality of care
    • Restricted communication with family
    • Family/administration restricting contact
    • Facilities not clean
    • Dark, dingy environment
    • Residents moved out due to dissatisfaction

    Summary review

    Overall sentiment: The reviews convey a strongly negative overall impression of Lakeshore Crest Assisted Living Home. Multiple reviewers describe an environment that feels restrictive, understaffed, and lacking in basic supports that contribute to residents' quality of life. The predominant themes across the reviews are insufficient staffing, severe limits on resident movement and social interaction, poor food and care quality, and unclean, gloomy facilities. One reviewer noted that after moving their relative to a different facility they are now happy, which underscores the contrast between experiences at Lakeshore Crest and another home.

    Care quality and staffing: A recurrent complaint is staff shortage and low-quality care. Reviewers report that staffing levels appear inadequate to meet residents' needs, and that the level of care provided was subpar. This manifests in descriptions like residents being left isolated in their rooms for extended periods and an overall impression of neglect. The phrase "not impressed" and statements about moving residents out because of dissatisfaction reflect serious concerns about the facility's ability to deliver consistent, attentive caregiving.

    Activities and socialization: Several reviews emphasize a lack of activities and socialization opportunities. Reviewers describe residents being kept in their rooms 24/7 and characterize the atmosphere as "prisoner-like," indicating an absence of meaningful engagement or communal programming. The lack of activities contributes directly to feelings of isolation and a diminished quality of life for residents, according to the reported experiences.

    Dining and daily living: Food quality is consistently criticized; reviewers call the food "poor" or "subpar." This complaint, combined with reports of rooms being dark and dingy and the facility being "not very clean," paints a picture of a facility that is not meeting basic standards for daily living, comfort, and nutrition. These elements are important to residents' wellbeing, and recurring negative comments on food and cleanliness are significant red flags.

    Communication and family interactions: Reviews include reports of restricted communication between residents and their family members. One summary mentions that communication with a mother was restricted and that a sister was involved in limiting contact. Whether these restrictions stem from staff policies, family dynamics, or other causes is not detailed in the summaries, but the reported effect—limited contact with family—is a notable concern and contributes to the overall negative sentiment.

    Facilities and atmosphere: Multiple reviewers describe the physical environment as dark, dingy, and not very clean. Combined with reports of residents being confined to rooms, these descriptions contribute to the "prison-like" characterization. The environment appears to lack warmth, light, and communal vitality, which are important for seniors' mental and emotional wellbeing.

    Patterns and notable outcomes: The cumulative pattern across reviews is one of systemic problems rather than isolated incidents: understaffing, confinement of residents, lack of activities, poor food, and unclean/dark facilities appear repeatedly. One reviewer explicitly moved their relative to another home and reported better outcomes, which suggests that the issues at Lakeshore Crest were the motivating factor for relocation and that alternatives may offer significantly improved care and quality of life.

    Conclusion: Based on the summaries provided, Lakeshore Crest Assisted Living Home has multiple, consistent areas of concern that potential residents and families should weigh carefully. Key risks highlighted by reviewers include inadequate staffing and care, restricted social and family contact, insufficient activities, poor dining, and a poorly maintained, gloomy environment. There are no clear positive aspects reported in the supplied summaries. If considering this facility, prospective families should seek to verify staffing ratios, activity schedules, meal quality, cleanliness, and visitation/communication policies in person, and compare with other local options where family members have reported more positive experiences.

    Location

    Map showing location of Lakeshore Crest Assisted Living Home

    About Lakeshore Crest Assisted Living Home

    Lakeshore Crest Assisted Living Home is a senior living community situated in Glendale, Arizona, thoughtfully designed to cater to the needs of its residents in a warm and nurturing environment. This care home specializes in providing personalized assistance with daily living activities, ensuring that each resident maintains their dignity and independence while receiving the support they need. The residence is structured to offer comfort, safety, and a welcoming atmosphere, making it an ideal setting for seniors seeking a blend of support and privacy. At Lakeshore Crest, the expert staff focuses on promoting an enriching lifestyle, incorporating elements that foster not only physical well-being but also social and emotional fulfillment.

    Nutrition and dining hold a place of importance at Lakeshore Crest, where meals are crafted to provide both taste and balanced nutrition. The chefs and meal planners collaborate to create dishes with high-quality ingredients, ensuring that every meal is satisfying and contributes to the residents’ overall health. Residents can look forward to meals that are thoughtfully composed, making dining an anticipated and appreciated part of each day. This commitment to culinary excellence extends to accommodating any dietary needs or preferences, reflecting the home's dedication to individualized care.

    The daily experience at Lakeshore Crest is enriched through a range of engaging activities. The home places an emphasis on providing opportunities that stimulate residents socially, mentally, and physically. Activities are carefully curated to promote engagement, interaction, and emotional well-being, helping residents stay connected with one another and encouraging a vibrant community atmosphere. These programs ensure that life at Lakeshore Crest goes beyond basic care, nurturing a sense of purpose and enjoyment in everyday living.

    Staff at Lakeshore Crest are selected not only for their qualifications but also for their friendliness and dedication to fostering a supportive and joyful environment. Their approach to care is distinguished by kindness, respect, and encouragement, creating a community where residents, visitors, and staff alike feel valued and welcome. Residents benefit from attentive support tailored to their individual needs, contributing to an atmosphere of trust and assurance for families seeking the best for their loved ones.

    Overall, Lakeshore Crest Assisted Living Home embodies a commitment to quality care, vibrant living, and meaningful connections. With its inviting setting, delicious dining, engaging activities, and compassionate staff, Lakeshore Crest offers seniors a fulfilling and dignified living experience.

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