Family Matters Care

    7138 W Saddlehorn Rd, Peoria, AZ 85383
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Family Matters Care

    Family Matters Care is located at 7138 W Saddlehorn Rd, Peoria, AZ, 85383.

    About Family Matters Care

    Family Matters Care sits in Peoria, Arizona, at 7138 West Saddlehorn Road, not far from Lake Pleasant Regional Park, and neighbors can easily reach grocery stores, banks, medical centers, shopping spots, restaurants, and even a movie theater, which is nice since the area enjoys a warm sunny climate nearly all year and folks can get out and enjoy what's nearby. This spot is a small, single-story home designed for just eight residents, so it feels close-knit and not too crowded, and people get to know all the faces around them, both neighbors and live-in caregivers who know what seniors need and are always around. The place looks lived-in and homey, even if the decor shows a little age, and there are walking paths and garden spots outside for fresh air or a little quiet.

    The staff stays on-site around the clock to help with daily living needs-things like bathing, dressing, and moving around the house, and they handle medication management, meals including special diets (like for diabetes or allergies), and chores such as housekeeping, dry cleaning, and laundry, so nobody has to worry about those things. People can join caregiver-planned activities, movie nights, and community events, or just relax in the dining room or their own private, furnished room, and staff makes sure everyone has access to phones and emergency alert systems for safety. Wheelchair access is available throughout, and transportation is offered for appointments or errands, with parking on-site as well. On top of that, move-in coordination is available to make settling in easier, and the staff stays in touch with doctors and healthcare providers as needed to make sure care fits each person's needs.

    Family Matters Care is licensed (AL9331H) and always up to date with inspections, keeping an active license to provide services as an assisted living home, adult care home, board and care, and memory care with secure settings and staff specially trained for Alzheimer's and dementia. Adults who need non-ambulatory care can get help here too, and there's respite care, independent living, skilled nursing, long-term care, hospice (Medicare-certified), home health, adult day, and at-home support as well, so families have peace of mind whether their loved one needs a little help or a lot. The community keeps a steady reputation, with a review score of 9.0 from people who know it, and residents get meals tailored to personal taste plus activities to keep them engaged, which helps everyone feel like they belong and can keep up with hobbies or see friends. The place aims to let seniors live as freely as they wish, while the staff stays dependable and attentive, keeping things calm, safe, and comfortable for everyone, and the focus always stays on reliable everyday support and a true home-like feeling.

    People often ask...

    Family Matters Care offers competitive pricing, with rates starting at a cost of $3,261 per month.

    Family Matters Care offers assisted living and board and care.

    There are 2 photos of Family Matters Care on Mirador.

    The full address for this community is 7138 W Saddlehorn Rd, Peoria, AZ 85383.

    No, Family Matters Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo9NDAAZ
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity8 residents
    LicenseeFAMILY MATTERS CARE L.L.C.
    EffectiveJune 3rd, 2014
    ExpiresMay 31st, 2027
    View the official license record

    Inspection Reports

    4

    Reports

    29

    Citations

    1

    Complaints

    3

    Years

    16 Dec 2025Inspection
    Identified multiple deficiencies across training, records, safety, and care planning, indicating non-compliance with applicable rules.
    • A.R.S. § 36-420.01.AA.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial train
    • A.R.S. § 36-420.04.CA.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A
    • R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
    • R9-10-806.A.9R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
    • R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10
    • R9-10-808.A.1-5R9-10-808.A.1-5. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance; 2. Is developed with assist
    • R9-10-808.A.4.b.iiiR9-10-808.A.4.b.iii. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As fol
    • R9-10-811.C.18R9-10-811.C.18. Medical Records C. A manager shall ensure that a resident’s medical record contains: Documentation of the resident’s orientation to exits from the assisted living facility required in R9-10-819(B);
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
    • R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-820.A.1.bR9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
    • R9-10-821.D.4.b.i-iiR9-10-821.D.4.b.i-ii. Physical Plant Standards D. A manager shall ensure that: 4. A resident’s sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident’s sleeping area: i. Was used as a passageway to a common area, another sleeping
    • R9-10-821.F.1.a-fR9-10-821.F.1.a-f. Physical Plant Standards F. If there is a swimming pool on the premises of the assisted living facility, a manager shall ensure that: 1. Unless the assisted living facility has documentation of having received an exception from the Department before October 1, 2013, the swimming p
    24 Feb 2025Inspection
    Identified safety and regulatory deficiencies, including an exit to outside without egress control, unlocked toxic materials, an unlocked pool gate, and no documented fall prevention training for staff.
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    • R9-10-819.A.11R9-10-819.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
    • R9-10-820.F.1.a-fR9-10-820.F.1.a-f. Physical Plant Standards F. If there is a swimming pool on the premises of the assisted living facility, a manager shall ensure that: 1. Unless the assisted living facility has documentation of having received an exception from the Department before October 1, 2013, the swimming p
    • A.R.S. § 36-420.01.AA.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial train
    03 Jan 2024Complaint
    Identified deficiencies showing staff competency wasn't verified before providing health services, and residents' orientation to exits wasn't documented.
    • R9-10-806.A.4.aA. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and
    • R9-10-811.C.18C. A manager shall ensure that a resident's medical record contains: 18. Documentation of the resident's orientation to exits from the assisted living facility required in R9-10-818(B);
    23 Jun 2023Inspection
    Identified multiple deficiencies showing noncompliance across documentation, medication management, safety, and emergency planning.
    • R9-10-806.A.7A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
    • R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
    • R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-817.C.2C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 2. Food is protected from potential contamination;
    • R9-10-818.A.4A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
    • R9-10-818.B.2B. A manager shall ensure that: 2. The resident's orientation is documented.
    • R9-10-819.A.10A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
    • R9-10-819.A.12A. A manager shall ensure that: 12. Combustible or flammable liquids and hazardous materials stored by the assisted living facility are stored in the original labeled containers or safety containers in a locked area inaccessible to residents;
    • R9-10-820.F.1.f.iiiF. If there is a swimming pool on the premises of the assisted living facility, a manager shall ensure that: 1. Unless the assisted living facility has documentation of having received an exception from the Department before October 1, 2013, the swimming pool is enclosed by a wall or fence that: f.

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    Mirador Living is not affiliated with the owner or operator(s) of Family Matters Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Family Matters Care directly. There is no cost for this service. We are compensated by the community you select.

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