Overall sentiment across the reviews is strongly positive, centered on high-quality, compassionate caregiving, a clean and attractive environment, and solid medical support. Multiple reviewers highlight the genuine, personalized attention residents receive — caregivers are described as sincere, compassionate, knowledgeable, and treating residents like family. Named staff members and the owner/manager (Roslyn) receive repeated praise for hands-on involvement, passion, and creating trusting relationships with residents and families. The facility is viewed as resident-centered, with staff happiness and visible warmth contributing to a welcoming atmosphere.
Care quality and medical support are consistently noted as strengths. Reviewers mention certified caregivers, excellent medical and physical care, and a doctor-on-call arrangement. There is explicit recognition of hospice support and sensitive end-of-life care in at least one account. The facility’s memory care focus is emphasized alongside independent and assisted living options, suggesting an ability to serve residents with varying needs. Transport services and proximity to physical therapy are also cited, indicating practical support for outside appointments and rehabilitation needs.
Facilities, cleanliness, and physical environment receive frequent commendation. The house and grounds are described as well-maintained, clean, and beautiful, with attention to detail and updated furniture. Rooms are often roomy, and accommodations include private and semi-private handicapped-equipped options. Housekeeping and laundry services are included. The presence of an on-site dog and an attractive dining aroma contribute to a homely, pleasant sensory environment. A lone but notable concern was an initial unpleasant smell mentioned by one reviewer; otherwise cleanliness and hygiene are repeatedly praised.
Dining and daily life are positive recurring themes. Meals are characterized as home-cooked, fresh (non-boxed), flavorful, and served three times daily with snacks. Reviewers emphasize the appealing aroma and quality of the food. Daily activities are varied and active: exercise, bingo, games, movies, music programs, birthday celebrations, one-on-one visits, and outings are all listed, which supports social engagement and individualized attention. The combination of group activities and personalized interactions appears to be a deliberate focus of the care model.
Cost and privacy are areas of mixed feedback to note. A few reviewers describe the facility as higher cost or expensive, while at least one reviewer explicitly called the cost reasonable; this indicates variability in perceived value against price. Semi-private rooms and shared bathrooms are part of the accommodation mix, and reviewers explicitly mentioned shared bathrooms and the reduced privacy inherent in semi-private arrangements as drawbacks. Families weighing options should confirm room configurations and associated costs to align expectations.
Patterns and caveats: nearly all reviews emphasize strong staff-resident connections, cleanliness, and high-quality meals, which form the core strengths of the facility. Areas to probe further based on the reviews include privacy (if semi-private rooms are under consideration), clarity on pricing and what is included, and any follow-up on the isolated reports of resident hospitalizations to understand context and frequency. Overall, the aggregated reviews paint a picture of a caring, well-managed, and clean facility with robust activity programming and medical supports, balanced by trade-offs in cost and some accommodation configurations.
