Legato Living at Old Town

    8701 E Cheery Lynn Rd, Scottsdale, AZ 85251
    • Assisted Living
    • Memory Care

    Kind staff eased mom's move-in

    I moved my mom into this beautiful Scottsdale home and I'm very pleased. The hands-on, kind, and hardworking staff made move-in smooth, provided trusted, caring support (even through our loss), and are simply the nicest people. Her private room is perfect, the outdoor patio and holiday decor brighten her days, dog visits are allowed, and the pricing felt fair - I recommend them.

    Loved one of resident
    Jul 2026

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    Reviews

    4.20·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • clean, well‑maintained interior
    • well‑appointed private rooms
    • accessible outdoor patio
    • seasonal and home‑style decor
    • pet‑friendly visitation (dog visits allowed)
    • compassionate, hands‑on caregiving staff
    • supportive family communication during bereavement
    • competitive pricing/value
    • smooth, positive move‑in experience

    Cons

    • variability in caregiver engagement
    • limited communal dining practices
    • inadequate dust and sanitation controls during renovations
    • intermittent dining-service disruptions during facility projects

    Summary of reviews

    Legato Living at Old Town is described by families as a well‑appointed residential setting with several strong points: the facility is presented as attractive and home‑like, private rooms are viewed positively, outdoor patio space is available, and seasonal decorating contributes to a homelike atmosphere. Many commenters emphasized an overall clean interior and a generally positive move‑in process. Pricing and perceived value were also cited as favorable factors.

    Staff performance is a mixed but principally positive signal. Numerous accounts highlight caring, hands‑on team members who communicate supportively with families and assist through difficult transitions. These reports suggest that the facility can provide attentive, trusted day‑to‑day care. At the same time, there are indications of variability in caregiver engagement — isolated observations describe less engaged staff interactions and limited client engagement in certain instances. Prospective families should assess staff consistency and staffing levels during their tour.

    Dining and activity patterns show both strengths and operational gaps. Allowing pet visits (notably dogs) and visible holiday programming are positives for resident engagement. However, several notes indicate that meals are sometimes delivered to rooms rather than provided in a communal dining setting, which can limit socialization opportunities. There are also sanitation concerns tied to an active kitchen renovation: reviewers described dust affecting food and general disruption from construction. These comments point to deficiencies in dust‑control and renovation mitigation practices as they relate to dining continuity and food safety perception.

    Facility management earns praise for responsiveness in some areas — families described supportive communication during bereavement and recommended the community overall — but operational issues related to ongoing construction and variable staff engagement were recurring themes. Before committing, families may wish to confirm the status and timeline of renovation work, inquire about dust and food‑safety controls, observe meal service and communal dining opportunities, and speak with current families about staff consistency. Overall, the community appears to offer a warm, attractive living environment with compassionate staff, but with identifiable operational risks to monitor, particularly around renovations and dining practices.

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    Location

    Map showing location of Legato Living at Old Town

    Legato Living at Old Town is located at 8701 E Cheery Lynn Rd, Scottsdale, AZ, 85251.

    About Legato Living at Old Town

    Legato Living At Old Town sits in a ranch-style home right in the historic Old Town Scottsdale area, nestled in a calm neighborhood close to hospitals and the 101 freeway, with an easy drive for visiting family members who want to stop by or take part in activities. There's room for up to ten people here, both men and women, so residents get plenty of one-on-one care and attention in a homelike setting that's bright, open, and newly remodeled, with cozy furniture, holiday decorations, and a big backyard patio where folks can practice tai chi or just relax for a bit. This is a family-owned memory care group home, managed by Ryan and Katie Heimbach, with a team of caregivers and a dedicated manager working around the clock, always awake and alert, who help with memory care, Alzheimer's care, and all sorts of daily living needs, whether it's bathing, dressing, feeding, or just lending a hand with shaving or medication.

    Residents can pick from single or double rooms, and there's plenty of space for personal items, plus private bathrooms in some units. There's an all-inclusive pricing structure to help families plan, so rent covers laundry services for linens, daily housekeeping, regular maintenance, pest control, security, and three meals a day, plus snacks-some with dietitian oversight for special diets-with community dining or room service available, and plenty of drinks on hand, as well as a flexible meal plan for those who like a little more say in what they eat. The staff help with medication reminders, blood sugar tests, and even insulin injections using sliding scale therapy, and they're equipped for transfers using Hoyer lifts or wheelchairs, even if someone needs two helpers to get settled. Safety's important; all doors stay secure with alarms, and some folks wear special bracelets that ring an alert if they wander too far. There's a single-story layout for easy walking, wide doors and ramps, handrails, and bathrooms set up to help those who are unsteady or use a chair.

    The home serves people who need help with light, medium, or heavy care, including those with significant memory loss or behavioral issues, and it doesn't require residents to move out when their needs change. Unique services here include in-house hospice, physical and occupational therapy visits, home health care, skilled nursing, home care, and long-term care, even if someone just needs adult day care or a short respite stay. Individualized care plans get updated as needs change, and there's a good-sized staff on duty compared to bigger places, which means residents often wait less for help and get to know staff better. Staff complete special training in a long list of aging and disability topics, from safe transfers to wound care, medication management, personal rights, and even emergency plans. There's also specialized dementia care, which includes social events, activities like a cooking club, arts and crafts, music, and game nights, plus a resident musical group that plays now and then.

    For folks who don't want a big, busy environment, the home's smaller group setting cuts down on confusion; it creates a peaceful space that helps residents feel less overwhelmed, and the backyard, indoor lounges, common kitchens and TV areas give people places to gather in small groups or relax alone. Nurses and aides help with grooming, hygiene, daily routines, and things like reading, making phone calls, or checking the refrigerator for fresh food, and there's a focus on helping each resident hold onto as much dignity and independence as possible, even when they need more help. Residents' families often say having the smaller place gives them real peace of mind, knowing someone's always looking out for their loved one. The home accepts private pay, long-term care insurance, VA benefits, and checks for payment, but doesn't take Medicare as payment except for services certified separately by the Centers for Medicare & Medicaid Services. Some pets are welcome, too, as long as their presence fits in with others' needs. The goal here is always about comfort, support, and offering a life that's as active and social as each person wants, right up through end-of-life care if that's needed.

    People often ask...

    Legato Living at Old Town offers assisted living, memory care, and board and care.

    There are 3 photos of Legato Living at Old Town on Mirador.

    The full address for this community is 8701 E Cheery Lynn Rd, Scottsdale, AZ 85251.

    No, Legato Living at Old Town does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000WoBVKAA3
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity10 residents
    LicenseeENVISION TOMORROW INVESTMENTS LLC
    EffectiveJanuary 10th, 2024
    ExpiresJanuary 9th, 2027
    View the official license record

    Inspection Reports

    2

    Reports

    2

    Citations

    0

    Complaints

    3

    Years

    10 Apr 2026Inspection
    Identified deficiencies included missing standardized emergency responder patient information forms for two residents. The back door alert was turned off and not monitored, posing safety risks.
    • A.R.S. § 36-420.04.CA.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
    15 Dec 2023Initial
    Verified no deficiencies were found during the off-site initial review for a change of ownership.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Legato Living at Old Town. The information above has not been verified or approved by the owner or operator. For exact information, please contact Legato Living at Old Town directly. There is no cost for this service. We are compensated by the community you select.

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