I placed my mom here and I'm very pleased - the staff are warm, attentive, and treat residents like family. The facility is clean and well-kept with lovely grounds, engaging activities, and good meals; the memory-care team provided compassionate, dignified support when we needed it most. She's happy and safe, and I confidently recommend this community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Spa
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.57·(138)
Overall rating
5
4
3
2
1
Care
4.8
Staff
4.7
Meals
4.2
Amenities
4.5
Value
2.5
Pros
Compassionate, family-like caregiving
Attentive and responsive staff
Strong memory-care program
Personalized meal plans and accommodating dining
Engaging, varied activities and social programming
Clean, well-maintained grounds and common areas
Comfortable, home-like atmosphere
Timely medication administration and clinical monitoring
Supportive end-of-life care
Helpful move-in and transition assistance
Active family communication and updates
Housekeeping and laundry services
Accessible gardens and outdoor seating
Ongoing renovation and facility improvements
Community-oriented events and holiday programming
Cons
Inconsistent cleanliness and sanitation in some resident and kitchen areas
Insufficient staffing levels and periods of short-staffing
Inconsistent management communication and after-hours responsiveness
Staff conduct and delays in attending to residents
Pest-control concerns in some food and service areas
Maintenance and equipment reliability issues
Inconsistent meal quality and occasional blandness
Gaps in infection-control responsiveness early in the pandemic
Allegations of staff theft and misconduct
Summary of reviews
Across the reviews, Riverstone Terrace is most often characterized by a high level of personal attention and a family-like caregiving culture. Many families described staff as compassionate, patient, and closely attuned to resident needs; reviewers commonly praised memory-care programming, proactive clinical monitoring, timely medication administration, and supportive end-of-life care. Move-ins and transitions are frequently described as smooth, with staff taking extra steps to help new residents adjust and remain socially engaged.
Staffing and culture emerge as the facility’s strongest selling points. Reviewers repeatedly note energetic activity coordination, frequent social programming (music, exercises, outings, holiday events), and a visible effort to maintain a warm, home-like environment. Housekeeping, laundry, and groundskeeping receive positive mentions in many accounts, and the community’s smaller size is often framed positively for residents who benefit from close relationships and a less overwhelming setting.
Dining receives mixed but generally positive feedback: personalized meal choices, accommodating menus, and improved appetites for some residents are strengths. At the same time, there are intermittent comments about bland food or inconsistent meal quality. Clinical reviewers compliment timely medication delivery and attentive clinical staff, though a few accounts describe delays or gaps in clinical incident response.
Several operational and facility-level concerns recur and should be weighed by prospective families. While many reviewers praise cleanliness, others describe sanitation concerns in particular resident and kitchen areas and note maintenance problems such as malfunctioning appliances and renovation-related noise or odors. Pest-control concerns and isolated reports of food-service contamination were raised by some families, indicating the need to verify current remedial actions and inspection records.
Management and staffing stability are mixed themes. Some families commend leadership and responsiveness, while others describe inconsistent communication, unresponsiveness after hours, and confrontational handling of complaints. Insufficient staffing levels and occasional short-staffing are cited as contributors to delayed responses and variability in day-to-day care. There are also serious individual allegations, including claims of theft and staff misconduct; these are isolated in the narrative but significant, and they point to the importance of asking about incident reporting, staff vetting, and corrective-action processes.
In summary, Riverstone Terrace presents as a small, community-minded senior living option with strong relationship-based care, active programming, and many families reporting improved quality of life for residents. At the same time, inconsistent operational practices — notably in housekeeping/sanitation, staffing levels, management communication, and certain maintenance and pest-control areas — appear across reviews. Prospective residents and families should prioritize an in-person tour, ask for recent inspection and pest-control records, inquire about current staffing ratios and after-hours responsiveness, and clarify procedures for incident reporting and resolution to ensure the facility’s strengths align with their priorities.
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Location
Riverstone Terrace Senior Living is located at 3209 Brookside Dr, Bakersfield, CA, 93311.
About Riverstone Terrace Senior Living
Pacifica Senior Living Bakersfield provides a comprehensive range of senior living options tailored to meet the varying needs and preferences of older adults. The community offers maintenance-free independent living residences designed for individuals aged 55 and over, making it an ideal choice for seniors who seek a vibrant and active social environment without the obligations of home upkeep. Residents in independent living enjoy the freedom of their own private space, access to a full calendar of engaging activities, and the opportunity to build meaningful connections with neighbors.
For those who require a helping hand with activities of daily living, Pacifica Senior Living Bakersfield features personalized assisted living services. Residents can receive support with tasks such as bathing, dressing, and medication management, all while maintaining a sense of autonomy and dignity. The community develops individualized care plans for each resident, ensuring that their unique needs and preferences are thoughtfully addressed. The team strives to foster a setting that encourages well-being, comfort, and a high quality of life.
Pacifica Senior Living Bakersfield also specializes in memory care, providing a safe and nurturing environment for individuals dealing with memory-related conditions such as Alzheimer’s disease and other types of dementia. The memory care program is staffed by trained professionals who understand the unique challenges faced by residents with cognitive impairments. Engaging activities are specifically designed to promote emotional, social, and cognitive well-being, while maintaining a secure and supportive atmosphere.
Beyond the specialized care, residents of Pacifica Senior Living Bakersfield enjoy a variety of accommodations and thoughtfully designed floor plans to suit differing tastes and lifestyles. The community places an emphasis on wellness-focused amenities, offering services and programs that support holistic health. This includes dining options with nutritious meals, recreation and fitness programs, and opportunities for lifelong learning. Residents are encouraged to participate in social events that foster friendship and personal growth.
Pacifica Senior Living Bakersfield recognizes the importance of accessible care that evolves with residents’ changing health needs. The community’s progressive approach makes it possible for individuals to transition smoothly between different levels of support, from independent living to assisted living or memory care, all on one campus. Through this continuum, seniors and their families can find comfort in knowing that as needs shift, the right care will always be available within a familiar and caring environment.
Financial guidance and resources are also available to help families explore the various ways to offset the cost of senior living at Pacifica Senior Living Bakersfield. Information is shared about utilizing personal assets, proceeds from the sale of a house, long-term care insurance, Veterans benefits, Medicare, and Medicaid, as well as how certain tax deductions may offer savings. This commitment to affordability ensures that more families can access high-quality senior care and peace of mind.
The community prioritizes not only comprehensive care but also the beauty of aging well, focusing on the holistic enrichment and satisfaction of all residents. With its welcoming atmosphere, dedicated staff, and diverse range of services and amenities, Pacifica Senior Living Bakersfield stands as a strong choice for seniors looking for a supportive, engaging, and secure living environment.
Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.
Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.
The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.
Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.
People often ask...
Riverstone Terrace Senior Living offers competitive pricing, with rates starting at a cost of $4,672 per month.
Riverstone Terrace Senior Living offers independent living, assisted living, and memory care.
There are 24 photos of Riverstone Terrace Senior Living on Mirador.
Yes, Riverstone Terrace Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3209 Brookside Dr, Bakersfield, CA 93311.
No, Riverstone Terrace Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
157204130
Status
Licensed
Facility type
Residential Care Elderly
Capacity
55 residents
Licensee
PACIFICA BAKERSFIELDLP;CALSON CARE BAKERSFIELD LLC
Identified multiple deficiencies related to unsafe chemical storage, unsecured medications, expired food, improper bed rails, and missing staff files.
Type ACCR87309(a)Disinfectants, cleaning solutions, poisons and other items shall be stored inaccessible to clients
Type ACCR87465(h)(2)Centrally stored medicines shall be kept in a safe and locked place
Type ACCR87555(b)(8)All food shall be of good quality
Type BCCR87608(a)(3)Postural support orders maintained in resident records
Type BCCR87608(a)(5)(B)Bed rails prohibited when full-length unless hospice care
Type BCCR87412(g)All personnel records shall be maintained at the facility
23 Jun 2026Inspection
23 Jun 2026Inspection
Identified deficiencies including disrepair in laundry room flooring, hot water temperatures not meeting required range, and staff files not kept on-site.
Type BCCR87303(a)Facility shall be clean, safe, sanitary and in good repair
Type BCCR87303(e)(2)Faucets used by residents for personal care such as shaving and grooming shall deliver hot water.
Type BCCR87412(g)All personnel records shall be maintained at the facility and shall be available to the licensing agency for review.
25 Nov 2025Inspection
25 Nov 2025Inspection
Identified that staff did not provide care and supervision when a resident went AWOL on 11/14/25, posing immediate health and safety risks. A deficiency was cited and an immediate civil penalty issued.
Type A87411(a)
09 Oct 2025Inspection
09 Oct 2025Inspection
Investigated a health and safety concern after a resident was sent to the hospital with a swollen eye.
08 Sept 2025Inspection
08 Sept 2025Inspection
Investigated a complaint that staff did not administer prescribed medications to a resident.
Type B87465(d)(3)
Type B87465(h)(6)
06 Aug 2025Inspection
06 Aug 2025Inspection
Identified several licensing deficiencies at a care setting, including incomplete background clearances for staff, inaccessible storage of cleaning products, missing staff training records, missing health screenings, and missing TB testing results.
Type A87355(e)(1)
Type A87309(a)
Type A87411(c)(1)
Type A87411(f)
Type B87303(e)(5)(A)
Type B87412(c)
Type BHSC 1796.45
Type B87411(f)
06 Aug 2025Inspection
06 Aug 2025Inspection
Identified licensing deficiencies during the annual review, including immediate health and safety risks from staff lacking fingerprint clearance and health screenings, plus missing non-skid bathroom mats and training records.
Type A87355(e)(2)
Type A87411(c)(1)
Type B87303(e)(5)(A)
Type B87412(c)
Type B1796.45
Type B87411(f)
06 Aug 2025Complaint
06 Aug 2025Complaint
Investigated the allegation that staff did not properly supervise a resident, did not assist with personal care, and did not ensure dietary needs were met.
24 Jul 2025Inspection
24 Jul 2025Inspection
Observed a clean, well-maintained setting with secure medication storage and fire safety systems; meals were prepared off-site and transferred during mealtimes, and some bathrooms lacked nonskid mats.
24 Jul 2025Inspection
24 Jul 2025Inspection
Observed a generally safe environment with functioning fire safety measures and proper food storage, but some safety items and housekeeping practices were not fully in place.
27 Mar 2025Inspection
27 Mar 2025Inspection
Investigated a 2018 complaint alleging staff failed to provide adequate care and supervision, resulting in a resident sustaining severe burns after eloping in extreme heat. The licensing agency issued a civil penalty for serious bodily injury in the amount of $10,000.
Type A1569.312(a)
Type B15610.67
Type B1569.49
27 Mar 2025Complaint
27 Mar 2025Complaint
Investigated the allegation that staff did not respond promptly to resident calls, the fire alarm was in disrepair, and there was no certified administrator. Found that staff responded to calls in a timely manner, the fire alarm was tested and operational, and the administrator certificate was valid.
14 Jan 2025Inspection
14 Jan 2025Inspection
Investigated a complaint and found that several individuals were not associated with the site, creating an immediate risk to residents.
Type A87355(e)(2)
14 Jan 2025Complaint
14 Jan 2025Complaint
Investigated a fall incident where discharge instructions were not followed and EMS arrival was delayed; a separate allegation about preventing fractures had insufficient evidence.
Type A87411(d)(3)
06 Nov 2024Complaint
06 Nov 2024Complaint
Investigated allegations that staff caused bruising, handled a resident roughly, and forced a resident out of bed; interviews indicated bruising was not caused by staff, residents said staff assist as needed, and the allegations were unsubstantiated.
09 Jul 2024Inspection
09 Jul 2024Inspection
Identified a deficiency for failing to administer medications as directed by the physician, posing an immediate health and safety risk.
Type A87465(c)(2)
09 Jul 2024Inspection
09 Jul 2024Inspection
Observed safety and sanitation deficiencies during an unannounced visit, including unsecured cleaning chemicals, sharps, and medication, and mold in the ice machine.
Type A87309(a)
Type A87465(h)(2)
Type B87303(a)
03 May 2024Complaint
03 May 2024Complaint
Found insufficient evidence to support the allegation that a resident sustained a fracture while in care.
03 May 2024Complaint
03 May 2024Complaint
Investigated allegations that staff lock residents in their rooms, do not follow proper food safety procedures, and that the kitchen is in disrepair. Observed that bedroom doors use locking doorknobs but residents can exit, food was stored properly in a portable warmer, and the kitchen stove was in disrepair.
25 Apr 2024Inspection
25 Apr 2024Inspection
Identified a safety violation when knives and cleaning chemicals were left unlocked in the kitchen and accessible to residents, creating an immediate health and safety risk.
Type A87705(f)(1)
19 Mar 2024Complaint
19 Mar 2024Complaint
Investigated an allegation of lack of care and supervision that led to hospitalization; evidence did not clearly prove or disprove the allegation.
02 Jan 2024Complaint
02 Jan 2024Complaint
Investigated allegations that a resident was overcharged and that physical therapy was terminated without consent; found the resident did not reside at this location and that the admission agreement was not completed.
17 Aug 2023Complaint
17 Aug 2023Complaint
Investigated an allegation that staff did not keep premises free of pests, resulting in residents receiving multiple ant bites; the allegation was unfounded.
19 Jul 2023Inspection
19 Jul 2023Inspection
Investigated an incident from 06/24/23 in which a resident was noted to have a change of condition and was taken to the emergency room.
19 Jul 2023Inspection
19 Jul 2023Inspection
Observed clean, well-maintained areas with secure medications and properly installed safety features; temperatures and safety components appeared within acceptable ranges.
19 Jul 2023Inspection
19 Jul 2023Inspection
Observed clean, well-maintained spaces and adequate safety measures with residents moving about; no deficiencies identified.
09 Jan 2023Complaint
09 Jan 2023Complaint
Observed ants in residents' rooms and noted pest concerns; interviews did not confirm staff yelled at residents or treated them disrespectfully.
Type B87303(a)
29 Aug 2022Inspection
29 Aug 2022Inspection
Observed infection control measures in place and staff compliance with safety protocols; no deficiencies were cited.
29 Aug 2022Inspection
29 Aug 2022Inspection
Found infection control practices to be in compliance. No deficiencies cited.
04 May 2022Complaint
04 May 2022Complaint
Investigated the refund to the resident's estate that was issued after personal belongings were removed, exceeding the 15-day deadline specified in the admission agreement.
Type B87507(f)
11 Mar 2022Inspection
11 Mar 2022Inspection
Observed that civil penalties were being assessed for March 1–11, 2022 due to a refund issue involving a deceased resident, with a refund check to be sent to the family.
03 Mar 2022Inspection
03 Mar 2022Inspection
Identified that the administrator oversaw multiple licensed care communities and served as regional director for several sites. Discussed complaint history and compliance with applicable laws.
27 Jan 2022Inspection
27 Jan 2022Inspection
Observed a prior deficiency involving residents' personal rights and that no new deficiencies were cited during this visit.
Type B87468.1
27 Jan 2022Inspection
27 Jan 2022Inspection
Identified problems with rate increases not signed by the resident or their representative and with tray-service charges lacking written acknowledgment.
Type B1569.655
Type B1569.657
14 Jan 2022Complaint
14 Jan 2022Complaint
Investigated a complaint that visitation was restricted; determined that residents' visitation rights were not consistently honored during reasonable hours.
Type B87468.1(a)(11)
14 Jan 2022Complaint
14 Jan 2022Complaint
Investigated the complaint alleging staff pushed a resident and confined residents in rooms. Found no preponderance of evidence to prove the allegations.
19 Jul 2021Complaint
19 Jul 2021Complaint
Investigated a complaint that staff hit a resident; observed that staff patted the resident on the bottom in a playful manner.
Type A1569.269(a)(10)
19 Jul 2021Inspection
19 Jul 2021Inspection
Observed infection control measures in place and no deficiencies cited.
19 Jul 2021Inspection
19 Jul 2021Inspection
Observed infection-control practices were in place and compliant; no deficiencies were cited.
19 Jul 2021Complaint
19 Jul 2021Complaint
Investigated an allegation that staff did not assist a resident with transferring needs and used chemical restraints; reviewed records and interviewed staff.
31 Mar 2021Complaint
31 Mar 2021Complaint
Investigated an allegation that resident records were not released promptly to an authorized representative... Identified a delay in providing the requested records.
Type B1569.269(21)
19 Oct 2020Complaint
19 Oct 2020Complaint
Investigated allegations of cockroach infestation and family visit refusals. Found no evidence of pests or cleanliness problems, and interviews showed family visits were not refused.
14 Oct 2020Complaint
14 Oct 2020Complaint
Found that the allegation that a resident was not adequately fed was unfounded; records showed the resident's health declined and a doctor ordered a pureed diet.
17 Aug 2020Complaint
17 Aug 2020Complaint
Found that the single missing-items allegation could not be substantiated; records showed falls were reported and a resident’s health declined, requiring purified food and wheelchair assistance, and the inventory did not reveal any missing items.
10 Jan 2020Inspection
10 Jan 2020Inspection
Confirmed the removal of an individual from the facility.
Type B1569.269(21)
17 Nov 2019Inspection
17 Nov 2019Inspection
Confirmed return of file to Executive Director after unannounced visit from Licensing Program Analyst.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Riverstone Terrace Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Riverstone Terrace Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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