I moved my mother in this year and I'm very pleased. The facility is beautiful, clean, and safe; staff are friendly, caring and responsive; meals are excellent and activities (bingo, concerts, holiday events, wine & cheese) keep residents engaged. Move-in was smooth, management is helpful, and the dementia care preserved my mom's dignity - I'd recommend this community to other families.
Loved one of resident
Jul 2026
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Reviews
4.35·(206)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
4.2
Amenities
3.8
Value
3.3
Pros
Friendly, compassionate caregiving staff
Clean, well-maintained interior and grounds
Nutritious, chef-driven dining with special-order accommodation
Robust activities program (bingo, movies, concerts, exercise classes)
On-site amenities: salon, library, gym, theater, and courtyard
Pet-friendly community
Affordable pricing relative to local market
Apartment options with balconies/patios and kitchenettes
Month-to-month lease options
Medication management and 24/7 safety pendant system
Accessible executive and marketing leadership in many cases
Supportive end-of-life and hospice coordination
Therapy/transportation assistance for appointments (when available)
Active holiday and community events with engaged staff
Cons
Inconsistent staffing levels and elevated staff turnover
Variable administrative responsiveness and billing transparency
Sanitation and odor concerns in some common and household areas
Inconsistent medication/pharmacy management and supply continuity
Opaque pricing and frequent rent/fee increases
Limited transportation capacity and restrictive scheduling
Inconsistent incontinence-care and bathing schedule adherence
Maintenance and repair delays for some equipment and units
Limited dedicated memory-care social programming and interaction
Allegations of theft and financial misconduct
Summary of reviews
Overall impression
Bonita Villa Senior Living elicits broadly mixed but actionable impressions. Many families praise the staff as friendly, compassionate, and relationship-oriented; several reviewers emphasize a family-like atmosphere, personalized attention from caregiving staff, and notable initiatives from engaged executive and marketing leadership. The community offers a wide range of on-site amenities — salon, library, gym, theater, courtyard and a variety of communal spaces — and is frequently described as clean, bright, and physically well maintained. For prospective residents seeking value in the San Diego market, the property is often viewed as competitively priced with month-to-month lease options and a number of apartment configurations that include kitchenettes and outdoor access.
Care quality and clinical supports
Care experiences vary by individual needs. Numerous accounts indicate attentive assistance with activities of daily living, positive hospice coordination, and medication management systems including a 24/7 pendant program. At the same time, reviewers describe inconsistent staffing levels and turnover that can affect response times, night-shift coverage, and the reliability of scheduled care tasks. There are also recurring concerns about pharmacy coordination and medication supply continuity. Families of residents with higher clinical complexity (insulin administration, frequent medication adjustments, or intensive memory-care needs) should verify staffing qualifications, specific clinical capabilities, and pharmacy contingency plans before placement.
Staff and management
Staff demeanor is a frequent strength: caregivers, dining staff, and activities teams are often singled out for warmth and engagement. Several reviewers credit a recent management turnaround, with improved communication and proactive leadership from an executive director and marketing staff. Conversely, administrative functions are an area of variability — billing responsiveness, invoice accuracy, and explanations for rent increases are unevenly handled according to reviewers. High staff turnover and isolated concerns about conduct or security (including one or more serious allegations) have been reported; these should prompt families to ask about recent staffing metrics, background-check procedures, and incident-reporting protocols during tours.
Dining and activities
Dining is commonly described in positive terms: chef-driven meals, accommodation for special requests, and attractive dining spaces. A number of reviewers praised the food quality, portioning, and opportunities for social dining. Activity programming appears broad and active, with scheduled exercise, movies, bingo, concerts, outings, and special events that contribute to a lively social environment. That said, participation and program intensity can vary by household and by memory-care unit; some families report limited social engagement for residents with higher care needs or in locked memory areas. Prospective residents should ask for a sample monthly calendar and opportunities for trial participation.
Facilities and operations
The facility's physical plant and grounds are often described as attractive and well kept, with bright common areas and accessible outdoor spaces. Reported strengths include a home-like theater, courtyard, and regular event programming. Operational weaknesses that recur across reviews include periodic maintenance backlogs (delayed HVAC or appliance repairs), sanitation or odor concerns in specific areas, and isolated pest-control issues. Transportation services are available but limited by scheduling, mileage caps, and single-vehicle capacity; families relying on community transport should confirm exact days, distance limits, and waitlist procedures.
Notable patterns and guidance for families
Patterns across reviews suggest a community that can offer good value and an engaging social environment for residents with primarily independent or light assisted needs. The strongest themes are warm, engaged staff, a robust activities calendar, and a clean, welcoming physical environment. The main operational caveats are variability in staffing and administrative consistency, intermittent maintenance and sanitation issues in some areas, limits to clinical services (e.g., insulin administration in some reports), and opacity around fee increases and billing. There are also at least one or two serious individual claims (including theft and related legal follow-up) that prospective families should clarify with management.
Actionable questions for tours
When considering Bonita Villa, families should ask for recent staffing ratios and turnover statistics, written descriptions of medication and pharmacy protocols, specifics on transportation schedules and limits, sample activity calendars (including memory-care programming), documentation of pest-control and sanitation procedures, and a clear breakdown of what services are included vs billed separately. Request examples of recent maintenance-response times and a copy of the resident contract showing fee increase policies. Confirm any clinical limitations (insulin administration, wound care, etc.) to ensure alignment with the prospective resident's needs.
In summary, Bonita Villa presents as an affordable, amenity-rich community with many strengths in staff engagement and social programming. Those strengths are tempered by operational inconsistencies in staffing, administration, and some clinical and maintenance areas; careful due diligence and direct verification of current practices will help families determine whether the community is a good match for a specific care profile.
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Location
Bonita Villa Senior Living is located at 3434 Bonita Rd, Chula Vista, CA, 91910.
About Bonita Villa Senior Living
Bonita Villa Senior Living sits in a quiet, scenic part of Chula Vista, surrounded by trails and golf courses, so folks get a peaceful spot with easy ways to get to beaches, shopping places, and medical care, and you'll notice it's a three-story Mediterranean-style place with studio and one-bedroom apartments, some with kitchenettes, patios, or balconies, and there's a landscaped courtyard with a pond and waterfall, plus walking paths and a garden where residents can spend time outside when they want some fresh air. The community serves older adults who want independent living, full assisted living, or memory care, even offering short-term respite care and hospice options, while keeping the buildings secure with round-the-clock awake staff, locked entries for safety, and technology like alarm bracelets that help keep folks with memory loss from wandering off.
For people needing help, staff give support with daily tasks like dressing, bathing, or taking medicines, and there are nurses, caregivers, doctors, therapists, and dentists who come over or stay available on call, and the staff can help manage medications with reminders and checks. The memory care part has its own building with a secure design, handled by trained caregivers who try to keep life enriched for those living with dementia or Alzheimer's, and the activity director sets up daily programs, stretching or yoga, games, group outings, intergenerational events, art classes, cooking demonstrations, live music, gardening, trivia, karaoke, and more, and they welcome everyone to join, even if someone needs extra support or risks wandering.
When it comes to food, Bonita Villa Senior Living serves meals in an elegant restaurant-style room, cooked by a professional chef, with menus made for special diets like low-salt, low-sugar, or vegetarian choices; there's also the option for room service and private dining rooms for family or guests. There's a fireside lounge with live piano, a movie theater, a library, billiards, a fitness center, and even a barber shop and salon onsite, and pets can live here too, as long as the resident can look after them or the staff can help out. Room choices include studio, one-bedroom, and some shared spaces, and the average price for memory care sits around $3,195, which might change depending on what's needed.
Residents get help with transport for errands, appointments, and outings, and for those who drive, there's parking available. Spiritual needs get met through devotional services offered both in and outside the community, and there are many social programs meant to make everyone feel included, respected, and treated with dignity, no matter how much care they need, with a focus on independence when possible. The licensed capacity is 145 people, and the community accepts folks using the Assisted Living Waiver Program and those who receive services from the San Diego Regional Center, and there's support for those with major behavior or elopement risks too. The staff stays on duty around the clock, and there's always someone watching and ready to help, so everyone stays safe and comfortable, whether they're living independently, need daily support, or are living with memory loss.
People often ask...
Bonita Villa Senior Living offers independent living, assisted living, and memory care.
There are 30 photos of Bonita Villa Senior Living on Mirador.
Yes, Bonita Villa Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3434 Bonita Rd, Chula Vista, CA 91910.
No, Bonita Villa Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified repeated falls and a head injury with inadequate response and monitoring, and failure to obtain updated medical assessments after changes in condition.
Type A87101(c)(3)
Type A87458(b)
Type A87463(e)(1)
Type A87468.1(a)(16)
27 Apr 2026Complaint
27 Apr 2026Complaint
Investigated eviction and billing concerns for a resident; the eviction notice was provided with required information and housekeeping was performed, while there remained a substantial unpaid rent balance.
15 Apr 2026Inspection
15 Apr 2026Inspection
Investigated the self-reported death of a resident and discovered missing records; identified health and safety deficiencies including fire clearance issues and incomplete resident and staff records.
Type A87202(a)(2)
Type A87506(a)
Type A87412(f)
06 Apr 2026Inspection
06 Apr 2026Inspection
Identified a resident fall that led to hospitalization and death, with one deficiency for not notifying the licensing agency within seven days.
Type B87211(a)(1)
27 Mar 2026Complaint
27 Mar 2026Complaint
Found that staff abandoned a resident at the hospital and unlawfully evicted them, leaving them without a lawful discharge or proper readmission planning. The case also involved failure to provide the required 30-day eviction notice and relocation assistance.
Type A87224(a)(4)
Type A87468.1(2)
23 Feb 2026Complaint
23 Feb 2026Complaint
Investigated allegations of inadequate supervision, food service concerns, emergency lighting issues, and a rent increase; found no evidence to support them.
20 Feb 2026Complaint
20 Feb 2026Complaint
Investigated the allegation that lack of medical care resulted in serious medical complications. Findings indicated the resident's complications were primarily due to COVID-19 and underlying conditions.
12 Feb 2026Complaint
12 Feb 2026Complaint
Investigated the allegation that reporting requirements were not met; found that a resident tested positive for COVID, was hospitalized, the responsible party was not informed, and no incident report was submitted to licensing.
Type B87211(a)(1)(b)(a)
29 Jan 2026Complaint
29 Jan 2026Complaint
Identified that the facility evicted a resident for aggression but failed to properly inform the resident's responsible party with a 30-day eviction notice. The notice was mailed by certified mail but returned as undeliverable, and law enforcement was involved in the eviction process.
Type A87468(a)(8)(a)
27 Jan 2026Inspection
27 Jan 2026Inspection
Found no deficiencies and observed compliance with licensing requirements during the visit. All safety, equipment, and record-keeping elements appeared in good order.
23 Dec 2025Complaint
23 Dec 2025Complaint
Identified neglect/lack of care and supervision that led to an unwitnessed fall and resulting death. The report noted inadequate housekeeping and failure to re-evaluate the resident's care level.
Type A87468.2(a)(4)
Type B87303
22 Dec 2025Complaint
22 Dec 2025Complaint
Investigated a lack of supervision that allowed a resident-on-resident abuse incident in which one resident entered another's room, slapped them with an open hand, and knocked off their glasses; staff, residents, and outside sources provided information.
Type A87468.2(a)(8)
22 Dec 2025Inspection
22 Dec 2025Inspection
Identified that a resident with mild cognitive impairment left unsupervised and was later found offsite, indicating insufficient supervision.
Type A87468.2(a)(4)
17 Dec 2025Complaint
17 Dec 2025Complaint
Investigated an eviction allegation related to a resident with an outstanding balance; a 30-day eviction notice was issued with staff reporting efforts to resolve the balance and provide payment options.
17 Dec 2025Inspection
17 Dec 2025Inspection
Found a self-reported incident involving a resident who was transported to the hospital after a fall, resulting in a fracture. No deficiencies were cited or observed.
26 Nov 2025Inspection
26 Nov 2025Inspection
Identified that a resident with leg edema and a leg wound was transported to the hospital for evaluation after a home health visit, and no deficiencies were cited.
30 Oct 2025Inspection
30 Oct 2025Inspection
Identified an order to exclude a staff member from contact with residents after an investigation found risk, and the staff member was terminated.
30 Oct 2025Inspection
30 Oct 2025Inspection
Identified a self-reported incident involving a resident who did not receive medical care for about two days after a fall due to refusing medical assistance.
15 Sept 2025Complaint
15 Sept 2025Complaint
Investigated a lack of supervision that allowed a resident to assault another resident, resulting in an injury.
Type A87466
29 Aug 2025Complaint
29 Aug 2025Complaint
Investigated a complaint that a resident was unlawfully evicted; found insufficient evidence to support the eviction claim after reviewing records and interviewing staff.
25 Aug 2025Inspection
25 Aug 2025Inspection
Identified an incident alleging theft by a former staff member reported between June 1 and July 29, 2025, with law enforcement involved.
25 Aug 2025Inspection
25 Aug 2025Inspection
Identified an amended deficiency from a prior case management visit and imposed immediate civil penalties.
08 Aug 2025Inspection
08 Aug 2025Inspection
Identified that a required written report was not submitted to the Department within the seven-day timeframe after a resident event.
Type B87211
08 Aug 2025Complaint
08 Aug 2025Complaint
Investigated a reported lack of supervision that led to a resident-on-resident altercation with injuries. Found ongoing aggression and insufficient care planning to address it.
Type A87466
Type A87468
28 Jul 2025Inspection
28 Jul 2025Inspection
Investigated a self-reported incident in which a resident recanted an allegation of sexual abuse; no deficiencies were cited or observed.
19 Jun 2025Inspection
19 Jun 2025Inspection
Identified a self-reported incident where a staff member entered a resident's room and pulled on a call pendant, and a separate report that a staff member received an item from a resident of potentially significant value; no deficiencies were observed.
14 Apr 2025Complaint
14 Apr 2025Complaint
Identified staffing shortages and gaps in resident care, including delayed observation, inadequate bathing assistance, and limited activity programming.
Type B87411(a)
Type B87466
Type B87464(f)(4)
Type B87219(c)(3)
08 Apr 2025Inspection
08 Apr 2025Inspection
Observed a dirty carpet in a resident’s bedroom and found that cleanliness and maintenance were not kept in good repair at all times.
Type B87303(a)
02 Apr 2025Inspection
02 Apr 2025Inspection
Observed no deficiencies or citations during the visit. No immediate health or safety issues were identified.
26 Feb 2025Complaint
26 Feb 2025Complaint
Investigated four allegations about resident care; no deficiencies cited.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated allegations that staff charged a resident for services not rendered and did not provide a complete admissions agreement; findings did not establish these issues.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated allegations that staff abandoned a resident and did not have transportation after a hospital visit.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated an allegation that staff did not refund an authorized representative after a resident moved out. Records showed charges billed for the resident's stay with no payment and the balance was not waived.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated allegation that a resident's visitors were not allowed; interviews indicated visitors were not denied access and could visit if they followed the visitor policy.
13 Feb 2025Complaint
13 Feb 2025Complaint
Investigated complaints about pendant signaling and other resident care issues; two pendants did not function and other concerns about telephone service, housekeeping, and bathing were reviewed.
Type B87303(i)(1)(B)
28 Jan 2025Complaint
28 Jan 2025Complaint
Found that during a temporary room transfer, a resident's oxygen tank was not transferred, leaving the resident without their oxygen for about two days.
Type B87465(a)
Type B87464(d)
Type B87611(e)
27 Jan 2025Inspection
27 Jan 2025Inspection
Found a clean, sanitary, and well-maintained environment with adequate food, supplies, and safety measures in place; no deficiencies were observed.
21 Oct 2024Complaint
21 Oct 2024Complaint
Investigated an allegation that it was not free of rodents and pests. Interviews with residents and staff found no pest concerns and no rodents or pests observed, and Orkin found no bed bug activity on 8/30/2024.
23 Sept 2024Inspection
23 Sept 2024Inspection
Observed an unannounced case management visit, during which an amended report was delivered and an exit interview conducted.
13 Sept 2024Complaint
13 Sept 2024Complaint
Investigated the allegation that staff withheld food from a resident and retaliated against a resident; the investigation found no evidence to support these allegations.
08 Aug 2024Complaint
08 Aug 2024Complaint
Investigated a resident elopement and related reporting requirements; records and interviews indicated the resident did not leave unassisted and staff followed procedures for AWOL reporting.
21 Jun 2024Inspection
21 Jun 2024Inspection
Identified that a resident went AWOL and staff did not follow the absentee notification plan.
Type B1569.317
18 Jun 2024Complaint
18 Jun 2024Complaint
Investigated a complaint about disrepair, including a broken window in a resident's room; repairs were completed and no unresolved maintenance issues were found there.
04 Apr 2024Inspection
04 Apr 2024Inspection
Concluded an unannounced case management visit to amend report for missing signatures; no deficiencies were issued.
02 Apr 2024Complaint
02 Apr 2024Complaint
Identified that staff left residents in soiled bedding.
Type B87625(b)2
02 Apr 2024Complaint
02 Apr 2024Complaint
Found that there was an incident where milk ran out, but staff increased the milk supply and offered multiple beverage options. Residents reported no concerns about food supply and observations supported adequate provisions.
02 Apr 2024Complaint
02 Apr 2024Complaint
Investigated allegations that staff did not assist residents with care needs, resident files were incomplete, and documents were falsified; the allegations were unsubstantiated.
06 Mar 2024Inspection
06 Mar 2024Inspection
Conducted an unannounced case management visit and issued an amended document.
04 Mar 2024Inspection
04 Mar 2024Inspection
Reviewed documentation related to previously identified deficiencies.
28 Feb 2024Complaint
28 Feb 2024Complaint
Investigated allegation that staff did not answer residents' call buttons promptly. Findings did not support the allegation.
28 Feb 2024Complaint
28 Feb 2024Complaint
Investigated an allegation that a resident was not appropriate for the level of care and an allegation that uncleared staff were working with residents.
23 Feb 2024Inspection
23 Feb 2024Inspection
Reviewed records from a prior issue and confirmed the matter was resolved.
21 Feb 2024Complaint
21 Feb 2024Complaint
Investigated an allegation that staff did not assist residents with transportation to medical appointments; evidence showed transportation was advertised and a vehicle existed but a qualified driver was not available for months, reducing service. The second allegation about overcharging residents had no evidence of discrepancies, though residents were informed of upcoming price increases and service reductions.
Type B87465(a)(2)
02 Feb 2024Inspection
02 Feb 2024Inspection
Found multiple deficiencies related to safety equipment, staff CPR/first aid training, night supervision, food storage, and signaling.
Type B87303(e)(5)
Type B87303(i)(1)(A)
Type B1569.618(c)(3)
Type B87415(a)
Type B87411(c)(1)
Type B87555(b)(26)
30 Jan 2024Inspection
30 Jan 2024Inspection
Found no deficiencies during the unannounced visit.
27 Dec 2023Complaint
27 Dec 2023Complaint
Investigated the allegation that staff did not follow universal precautions and did not isolate residents with infectious diseases during a COVID outbreak; findings showed protocols were followed, including isolating positive residents, PPE use, designated caregivers, and changes to dining.
27 Nov 2023Complaint
27 Nov 2023Complaint
Investigated a complaint about a resident's pendant alarm not functioning reliably, and found that the call system did not consistently alert staff, creating a safety risk.
Type B87303(i)(1)
20 Oct 2023Complaint
20 Oct 2023Complaint
Investigated an allegation that a staff member touched a resident inappropriately.
10 Oct 2023Inspection
10 Oct 2023Inspection
Conducted a case management visit and reviewed infection control practices and COVID-19 outbreak reporting.
26 Sept 2023Complaint
26 Sept 2023Complaint
Found that staff did not follow food sanitation practices and that there were not enough staff to meet residents' needs.
Type B87555(b)(15)
Type B87411(a)
26 Sept 2023Complaint
26 Sept 2023Complaint
Investigated an allegation that staff mishandled a resident during care and found no evidence to support it.
21 Sept 2023Complaint
21 Sept 2023Complaint
Investigated three allegations about residents left unsupervised, staff mismanaging medications, and staff lacking current first aid/CPR certification. No decisive evidence was found to prove the incidents.
21 Sept 2023Complaint
21 Sept 2023Complaint
Investigated the allegation that staff did not meet residents' needs and found insufficient evidence to support the claim.
21 Sept 2023Complaint
21 Sept 2023Complaint
Found insufficient evidence to support the allegation that there was no administrator and that food served to residents was not protected against contamination.
13 Sept 2023Complaint
13 Sept 2023Complaint
Investigated a complaint that staff did not administer medications as prescribed to a resident. The review found Xidra eye drops were not given from August 7–15, 2023 due to 'awaiting delivery' with no follow-up notes to the pharmacy, while Xanax was administered in line with the updated order.
Type B87465(C)(2)
31 Jul 2023Inspection
31 Jul 2023Inspection
Identified that centrally stored medications were not kept in a safe, locked place, exposing a resident to medications not prescribed to them.
Type B87465(h)(2)
24 May 2023Complaint
24 May 2023Complaint
Found that staff did not meet residents' care needs due to insufficient staffing, causing delayed assistance.
Type B87468.2(a)(4)
16 May 2023Complaint
16 May 2023Complaint
Investigated allegation that staff refused to pick up a resident from the hospital. Found no evidence to support this occurred.
03 May 2023Inspection
03 May 2023Inspection
Observed a staff alert auditory device on the exit door was working and audible. No new deficiencies were identified.
Type B87705(j)
28 Apr 2023Complaint
28 Apr 2023Complaint
Investigated allegations about resident care, visitation, and bathroom cleanliness; found no evidence to support the claims.
27 Apr 2023Complaint
27 Apr 2023Complaint
Investigated a complaint and found no evidence to support the six allegations about resident needs, dining quality, COVID reporting, elevator access, laundry, and internet access.
Type B87468.2(a)(1)
11 Apr 2023Complaint
11 Apr 2023Complaint
Investigated a refund issue and a rate-change notification; identified a deficiency related to refunds.
Type BHSC1569.652(c)
Type BH&SC1569.652(c)
29 Mar 2023Inspection
29 Mar 2023Inspection
Observed a resident left without supervision and was missing for several hours; staff did not follow the absentee notification plan, delaying police involvement, and an exit door did not have an audible alert.
Type B1569.317
Type B87705(j)
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated an allegation that staff neglect led to a resident's injury after a fall; records show the resident did not use the alarm system during the incident.
21 Mar 2023Inspection
21 Mar 2023Inspection
Investigated a complaint alleging concerns about resident safety and welfare; no citations were issued.
09 Mar 2023Inspection
09 Mar 2023Inspection
Identified the need to follow refund-processing protocols after a resident's death and provided a technical advisory based on Title 22 regulations.
09 Mar 2023Complaint
09 Mar 2023Complaint
Investigated the allegation that a refund was not issued to the responsible party after a resident's death; records show a refund of $7,642.71 was mailed on March 2, 2023 and received by the responsible party on March 6, 2023.
06 Mar 2023Complaint
06 Mar 2023Complaint
Investigated allegations that residents' toileting needs were unmet, medications were not provided as prescribed, dietary needs were not met, and staffing levels were insufficient; there was no evidence to support these claims.
10 Feb 2023Complaint
10 Feb 2023Complaint
Investigated the allegation that fire drills were not conducted in more than three months, and reviewed medication supervision and contract updates.
Type B87705(k)(3)
10 Feb 2023Inspection
10 Feb 2023Inspection
Identified a deficiency for not permitting inspection of resident and facility records during a complaint investigation; it was cleared after closure on January 20, 2023.
Type B87755(c)
07 Feb 2023Inspection
07 Feb 2023Inspection
Verified no deficiencies were observed during an unannounced visit related to a complaint investigation.
27 Jan 2023Complaint
27 Jan 2023Complaint
Investigated an allegation that staff did not conduct daily welfare checks on a resident; the claim could not be proven due to lack of information.
25 Jan 2023Complaint
25 Jan 2023Complaint
Investigated an allegation that a refund was not issued within 21 days after a resident moved out; a partial refund occurred about four months later and the refund was issued.
Type B87507(f)
17 Nov 2022Complaint
17 Nov 2022Complaint
Investigated the allegation that staff did not follow the resident's care plan. Interviews and records did not provide evidence to support the claim.
17 Nov 2022Inspection
17 Nov 2022Inspection
Investigated a complaint related to resident care and reviewed the resident's physician's report and care plan; discussed dementia care requirements under state regulations.
14 Nov 2022Complaint
14 Nov 2022Complaint
Investigated the allegation that safe accommodations were not provided and the allegation that staff did not treat residents with dignity. Found no evidence to support either allegation during the period in question.
23 Sept 2022Complaint
23 Sept 2022Complaint
Investigated a resident’s death and an allegation that a safety check was not performed. The investigation showed a former employee did not complete the required temperature/safety check on 2/22/21.
Type A87411(a)
18 Jul 2022Inspection
18 Jul 2022Inspection
Found no deficiencies cited during the visit.
18 Jul 2022Inspection
18 Jul 2022Inspection
Investigated welfare concerns after a resident's death; no deficiencies were observed or cited.
05 Jul 2022Inspection
05 Jul 2022Inspection
Observed readiness for licensure to serve 145 residents aged 60 and over; the site appeared properly furnished, with safe water temperatures, functioning fire and CO alarms, adequate kitchen and activity space, and secured storage for medications and hazardous materials.
22 Apr 2022Inspection
22 Apr 2022Inspection
Observed COMP II completed by telephone with the applicant and administrator; identity verified and understanding of Title 22 requirements confirmed.
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated allegations that a resident sustained multiple fractures and that changes in condition were not reported to a physician or responsible party; found no preponderance of evidence to support the allegations.
29 Sept 2021Inspection
29 Sept 2021Inspection
Identified an unwitnessed fall in August 2021 resulting in hospital treatment and later death in September 2021 at a skilled nursing facility; no deficiencies were cited.
29 Sept 2021Inspection
29 Sept 2021Inspection
Investigated self-reported incidents from August 26, 2021, through September 7, 2021; no deficiencies were cited.
10 Aug 2021Inspection
10 Aug 2021Inspection
Observed strong infection control measures, including entry screening, sign-in for visitors, cough etiquette signage, and ample PPE; no deficiencies were found.
09 Dec 2019Inspection
09 Dec 2019Inspection
Confirmed no deficiencies or issues found during inspection at the facility.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Bonita Villa Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bonita Villa Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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