Pricing ranges from
    $5,318 – 6,381/month

    Grateful Heart Home Care

    14223 Pointer Loop, Eastvale, CA 92880
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Date of Tour
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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

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    Location

    Map showing location of Grateful Heart Home Care

    Grateful Heart Home Care is located at 14223 Pointer Loop, Eastvale, CA, 92880.

    About Grateful Heart Home Care

    Grateful Heart Home Care sits in Eastvale, California at 14223 Pointer Loop and has served seniors since March 29, 2018, offering care in a quiet, home-like setting for up to six residents, and you'll find that it's run by Charmaine Uy through Grateful Heart Home Care Inc. The community holds a state license and follows California regulations, though there's no public info about extra professional licensing, bonding, or registration; it's not BBB Accredited, but the BBB rates it A+. The home blends assisted living, board and care, independent living, memory care, nursing home, and respite care services all under one roof, and spaces are built for comfort with large bedrooms-both private and semi-private options-plus big bathrooms for people with physical needs, furnished rooms with telephones, and modern touches throughout the common areas.

    Caregivers help with things like dressing, bathing, grooming, medication, and toileting, and there's 24-hour supervision plus a robust emergency alert system in place. Activities show up daily with music, arts, fitness, homemade meals three times a day with snacks, and themed menus for holidays or special events. The Heartfelt Activities Program keeps people busy with group exercise, gardening, and enrichment classes, while the Memory Lane Reminiscence Group supports people living with memory issues. The staff includes long-time Nurses Aide Margaret and dedicated Activities Director Susan, and you tend to see familiar faces at the monthly Heart to Heart Gatherings, guest performer visits, and movie nights in the home theater with its comfortable seats.

    Residents have access to spacious living rooms, a Sunlit Lounge for wellness checks and personal care planning, walking paths, a pretty garden patio, an organic fruit and vegetable garden, and a large backyard for outdoor time. There's a Serenity Room for quiet, family visits or meditation, and the activity and recreation room gets good use. All meals are made in the home and aim for both good taste and nutrition, with plenty of attention to individual likes and needs. The staff manages all healthcare, keeps an eye on changes in residents' well-being, arranges therapy and on-site beautician services, handles laundry and housekeeping, and makes sure people get to dental and medical appointments.

    You won't see lots of frills or grand promises, but you will find a community that works to create a safe, caring place where seniors can feel at home with support, regular check-ins, and plenty to do every week.

    People often ask...

    Grateful Heart Home Care offers competitive pricing, with rates starting at a cost of $5,318 per month.

    Grateful Heart Home Care offers assisted living, memory care, and board and care.

    There are 5 photos of Grateful Heart Home Care on Mirador.

    The full address for this community is 14223 Pointer Loop, Eastvale, CA 92880.

    No, Grateful Heart Home Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number331800447
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeGRATEFUL HEART HOME CARE INC
    EffectiveMarch 29th, 2018
    View the official license record

    Inspection Reports

    10

    Reports

    7

    Type A Citations

    2

    Type B Citations

    3

    Complaints

    4

    Years

    03 Apr 2026Inspection
    Observed video surveillance in private resident rooms with no waiver on file; a written waiver request had not been submitted to licensing.
    • Type A87209(a)(2)
    03 Mar 2026Inspection
    Observed compliance with licensing standards and safe conditions for residents; no deficiencies were cited.
    14 Mar 2025Inspection
    Identified deficiencies related to medication handling and documentation for residents; medications were not kept in their original containers, and the Medication Administration Records were not dated or signed.
    • Type A87465(h)(5)
    • Type A87465(c)(2)
    14 Mar 2025Complaint
    Investigated the allegation that residents did not receive transportation to medical appointments and the allegation that residents did not receive adequate care and supervision. Interviews indicated variations in transportation and care arrangements, with staff and residents reporting that transportation and supervision were provided as needed.
    15 Mar 2024Inspection
    Found that all five residents' medications were transferred between containers, violating medication storage rules.
    • Type A87465(h)(5)
    15 Dec 2023Complaint
    Investigated an unwitnessed fall with a head injury and a delay in seeking emergency care, which contributed to the resident's death.
    • Type A87468.2(a)(8)
    15 Dec 2023Inspection
    Found a deficiency related to reporting requirements for a resident's fall and death not reported within the regulatory time frame.
    • Type B87211(a)(1)
    02 May 2022Complaint
    Investigated the allegation that there was not enough staff to meet residents' needs. Found two staff on shift and most residents reported their needs were met.
    05 Apr 2022Inspection
    Identified a deficiency requiring access to a locked space; access to the storage area was verified.
    23 Mar 2022Inspection
    Identified that two staff had criminal record clearances not associated with this location. Access to a locked garage space could not be obtained during the visit.
    • Type A87355(e)
    • Type A1569.17(b)
    • Type B87755(a)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Grateful Heart Home Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Grateful Heart Home Care directly. There is no cost for this service. We are compensated by the community you select.

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