Truewood by Merrill, West Covina stands as a senior living community that offers several types of care and support, so people can get help as their needs change, all in one place, which makes things a lot easier over time, especially if someone doesn't want to move again and again. The buildings have a modern Spanish villa look, which gives everything a peaceful and almost vacation-like feeling, and the quiet grounds help make it feel calm and safe. Residents can pick from pet-friendly studios, one-bedroom, and two-bedroom homes, which is good if someone likes their own space or needs to live with a pet that keeps them company. There are options for independent living for seniors who want to stay active, as well as assisted living for those needing a little more help with things like dressing, bathing, or getting around, and there's even memory care for people with Alzheimer's or other forms of dementia, plus skilled nursing for those who need higher-level care on site, so no one has to worry too much about what will happen if health needs change. The community has its own contractor for comfort care, which helps people manage aging needs without too much trouble or expense, and staff address issues quickly, helping everyone feel looked after. People living here can join lifestyle programs or use planning resources and a glossary to help with senior care choices and costs, which takes away some confusion. High-speed internet, transportation, and parking make it easy to stay connected and move about, and the amenities in the community serve many interests, encouraging friendships, hobbies, and social activity, whether someone wants to relax or join in on group things. The focus remains on gentle care and real understanding from the staff, building close connections between residents while supporting everyone's well-being and sense of fulfillment in a pleasant, senior-centered setting. Families can take tours to get a real idea of the daily routines, dining, and activities, and if someone's just looking to learn more without any pressure, those tours help you see what daily life is actually like inside the walls of Truewood by Merrill, West Covina.
Truewood by Merrill, West Covina
3601 E Holt Ave, West Covina, CA, 91791- Independent living
- Assisted living
Friendly caring staff, active community
I moved my mom here and we're very happy - the staff are consistently friendly, caring and responsive and management is well organized. The activities are creative and engaging, meals are chef-prepared and enjoyable, and the apartments are bright, renovated with lovely grounds and usable outdoor space (pet-friendly). Pricing felt fair for the value, though on-site memory/medical care is limited and transportation/maintenance can be occasional issues; management has generally been quick to resolve concerns. Overall I highly recommend this warm, active community.
Pricing
$2,835+/mo | Studio | Independent Living | ||
$3,310+/mo | 1 Bedroom | Independent Living | ||
$4,090+/mo | 2 Bedroom | Independent Living |
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Coordination with health care providers
- Hospice waiver
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Meal preparation and service
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Memory care community services
- Dementia waiver
- Specialized memory care programming
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (medical)
- Transportation arrangement (non-medical)
- Transportation to doctors appointments
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor patio
- Outdoor space
- Pet friendly
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
4.31 · 112 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
4.8Staff
4.6Meals
3.9Amenities
3.9Value
3.7
Location
About Truewood by Merrill, West Covina
About Merrill Gardens
Truewood by Merrill, West Covina is managed by Merrill Gardens.
Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.
Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.
The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.
Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.
People often ask...
Truewood by Merrill, West Covina offers competitive pricing, with rates starting at a cost of $2,835 per month.
Truewood by Merrill, West Covina offers independent living and assisted living.
There are 41 photos of Truewood by Merrill, West Covina on Mirador.
The full address for this community is 3601 E Holt Ave, West Covina, CA, 91791.
Yes, Truewood by Merrill, West Covina offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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