Overall sentiment across the reviews for Fillmore Country Club is strongly positive, with repeated emphasis on high‑quality personal care, a clean and well‑maintained environment, and a small, homey atmosphere that many families find comforting. The most consistent praise is for the staff: reviewers describe caregivers as caring, compassionate, patient, knowledgeable and attentive. Multiple reviews note low staff turnover and long‑tenured employees, which contributes to a sense that staff ‘‘know every resident’’ and provide consistent, respectful treatment. Management — frequently referenced by name (Rose) — is portrayed as reliable, communicative and accessible; families reported smooth move‑ins, clear communication, and helpful coordination of medical appointments, medications, and recovery planning after procedures.
Facilities and accommodations are commonly described as an asset. Many reviewers mention newly remodeled areas, spacious apartments often with kitchenettes and large bathrooms, and attractive outdoor spaces including an atrium garden, courtyard, front porch and patio seating. The property layout (square layout for walking, attractive landscaping, and a central dining room) supports both independence and safe ambulation. Common areas — salon, library, TV room, activities room, and a movie theater with a popcorn machine — are noted as well kept and pleasant. That said, a number of reviews also point out that some apartments could use cosmetic updates and that a few units are darker or feel more dated than the remodeled areas.
Care quality and clinical support receive mostly high marks. Staff are credited with handling medications, coordinating doctor appointments and even helping with VA issues; families were grateful for attentive recovery support and end‑of‑life care handled with dignity. Several reviewers specifically mention good safety procedures during COVID and that the facility kept residents safe and healthy. However, there are important caveats: some reviewers indicate memory care is attentive where available, while others explicitly state Alzheimer’s/memory care is not available and that the facility did not meet criteria for certain residents. A related concern raised more than once is the desire for more medically qualified staff on all shifts; prospective residents with higher medical needs or complex diabetes/behavioral health situations may need to confirm the facility’s capabilities. Notably, there is at least one serious negative account where a family felt the facility failed to accommodate diabetic needs and mental‑health issues, resulting in an urgent move‑out; this contrasts with the majority of positive care reports and should prompt verification of clinical fit for higher‑acuity needs.
Dining and activities are generally seen as strengths but with mixed reports. Many reviews praise specific events (Thanksgiving feast, Friday happy hours, cooking classes) and say the dining is beautiful or nutritious with options like a salad bar. Others report the food as merely ‘‘okay’’ or ‘‘not great,’’ indicating variability in meal satisfaction. Activities offerings are broad for a smaller facility: bingo, crafts, Bible study, trips and outings, occasional happy hours, movie nights, and organized classes. Several reviewers appreciated frequent, encouraged participation and the family‑like social environment. Still, a few comments call for expanded recreation and more reliable transportation for outings, suggesting activity breadth is good but consistency or frequency can vary.
Price and value are repeatedly described as positive factors. Fillmore Country Club is often characterized as affordable or a good value compared to other facilities; multiple reviewers explicitly say the monthly cost is reasonable. At the same time, some reviewers note additional charges for certain services and advise families to clarify what is included. The facility’s small size is seen as both a pro (personalized attention, less drama/cliques, quiet small‑town feel) and a con (fewer amenities and no ‘‘nightlife’’ or extensive on‑site medical resources).
In summary, Fillmore Country Club appeals strongly to families seeking a clean, well‑maintained, affordable assisted‑living community with a close‑knit, compassionate staff and a comfortable, remodeled environment. It offers a solid suite of activities and common spaces and scores highly for communication, transition support and general day‑to‑day care. Prospective residents with higher medical or memory‑care needs should verify the facility’s current capabilities, staffing levels on all shifts, and whether specialized Alzheimer’s or secured memory care is available. Families should also clarify extra fees for services, inspect apartment lighting/condition during a tour, and ask about the consistency of dining and transportation/outing schedules to ensure the community is the right clinical and social fit.
