Terra Lago provides several care types, like assisted living, memory care, and respite care, so folks who need different levels of support can find a program that fits, and they name these programs things like "Terra Lago Care" and "Memory Support". Staff stay on-site around the clock to help with personal care-bathing, dressing, medication management, and mobility-and each resident has a personalized care plan that tries to balance support with independence. There's a structured but flexible schedule for daily living, and services like housekeeping, laundry, move-in coordination, family support, and concierge help take care of daily chores for the residents. Safety is a focus too, since they've got fire emergency medical tools, a 24-hour call system, and trained staff for emergencies.
The community has several resort-style features, like the Four Seasons at Terra Lago with outdoor views, walking paths, a lake, and a Tuscan-inspired bridge. Common spaces include the luxurious Montecito Clubhouse, Villa Terra Lago's clubhouse-and both are open seven days a week-plus a game room, business area, movie theater, activity rooms, and a spa/sauna/wellness room. Fitness programs run in spaces like the fitness room and wellness area, and there's also an arts room, a library, and a space for outdoor programs. Residents have opportunities for socializing through a resident-run activities program, community-sponsored events, movie nights, scheduled daily activities, and group outings, which all help lessen isolation and encourage friendships.
Dining at Terra Lago has several choices: there's a dining room with all-day restaurant-style service, and staff can prepare special meals for dietary issues like allergies or diabetes. The Shadows Restaurant and The Lodge both offer meals and places to visit with friends and family, and housekeeping helps with cleaning up after. Every room has comforts like private bathrooms, air conditioning, Wi-Fi/high-speed internet, cable TV, telephones, furnished options, and kitchenettes for those who want extra privacy or to prepare their own snacks. Emergency alert systems come standard in each unit for extra peace of mind.
Utilities covered and coordinated by the community include gas, electric, trash collection, and water supplied by the Indio Water Authority; cable, internet, and phone connect through Verizon; and trash and sewer show up on property tax bills. Outdoors, folks can enjoy green walking paths, common seating areas, and beautiful lake views. They aim to create a comfortable, safe, and socially active environment that encourages everyone's participation and allows them to keep their dignity and independence as long as possible. Each service package describes exactly what residents get for care and support, so there's no confusion. The community's team works to make sure residents feel respected and valued, providing as much or as little help as needed.