I toured several places and chose Grossmont Gardens because the staff-Gemma, Anna and Reggie among them-were warm, knowledgeable and responsive. My mom feels safe and comfortable, the meals are delicious and nutritious (she's even gained weight), activities keep her engaged, and the grounds and apartments are clean and well-maintained. Caregivers and nurses are professional and attentive, communication with family is excellent, and I'm very grateful - I highly recommend it.
Loved one of resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.06·(214)
Overall rating
5
4
3
2
1
Care
3.8
Staff
4.0
Meals
3.3
Amenities
3.6
Value
2.8
Pros
Well-maintained landscaped grounds and walking paths
Compassionate, attentive caregiving staff
Long-tenured and experienced nursing personnel
24-hour nursing coverage
Continuum of care including assisted living, memory care, and skilled nursing
Rooms that accommodate resident furniture and private patios/balconies
Prompt maintenance and facilities response in many cases
Flexible dining schedule and varied menu options
Homemade meal options praised by families
Clean and well-kept common areas in many units
Safe campus features (keyed doors, gated pool)
Affordable pricing relative to some private-pay alternatives
Positive admissions coordination and move-in assistance
Strong family communication documented in multiple cases
Accessible unit modifications and wheelchair-accessible bathrooms
Month-to-month respite option
Engaged resident community and friendly peers
Active therapeutic and leisure programming (exercise, bingo, classes)
Pool and recreational facilities on site
Coordinated clinical transitions to higher levels of care
Cons
Inconsistent staffing levels and elevated turnover
Delays in emergency and incident response
Inconsistent meal quality and dining-service continuity
Sanitation and housekeeping lapses in some areas
Aging building infrastructure and deferred interior upgrades
Elevator unreliability and service interruptions
Fragmented campus layout requiring outdoor transfers between buildings
Variable administrative communication and move-in coordination
Unclear fee structure and inconsistent billing practices
Variable dementia/memory-care practices and safety oversight
Inconsistent medication-administration practices
Occasional privacy and confidentiality process gaps
Accessibility challenges for mobility-impaired residents
Summary of reviews
Grossmont Gardens presents a mixed but interpretable profile: the property is frequently praised for its landscaped grounds, active social environment, and a staff base that many families describe as compassionate and engaged. The community offers a broad spectrum of services — 24-hour nursing coverage, assisted living, memory-care and skilled-nursing transitions — together with conveniences such as on-site dining, activity centers, transportation, housekeeping and laundry. Many families highlight strong admissions support, specific staff members who coordinate care well, and the ability to bring furniture and personalize apartments.
Clinical care and staffing elicit both praise and concern. Numerous accounts indicate that nursing and caregiving staff provide attentive, skillful support and that long-tenured employees contribute to continuity for residents. At the same time there is a consistent operational theme of staffing variability: reviewers describe missed showers, slower call-button response times, and occasional night-shift coverage gaps. These accounts suggest that staffing levels and scheduling stability are primary determinants of day-to-day care quality; prospective families should ask about current staffing ratios, weekend/night coverage, and documented response-time expectations.
Dining and activities are salient positives with mixed execution. The community runs a robust activities calendar (bingo, exercise, outings, social events) and many residents report active engagement and improved socialization after moving in. Dining practices are variable: some families commend homemade items and flexible meal schedules, while others cite inconsistent food temperature, limited menu appeal, or service interruptions. Meal quality and dining continuity appear to fluctuate with kitchen staffing and operational changes; clarification of meal policies, special-diet support, and contingency plans for kitchen downtime is advisable during tours.
Facilities and campus layout create trade-offs. The campus and grounds are repeatedly described as attractive and walkable, with a pool and outdoor spaces that residents appreciate. Conversely, many buildings are older and described as dark in parts, with small kitchenettes in some units, cracked walkways, and occasional maintenance shortfalls. The community’s large, spread-out layout means some apartments require outdoor travel to reach dining or activities, which can be challenging for residents with mobility or memory impairments. Elevator reliability and ongoing interior upgrades are important operational areas to review in person.
Management and administrative practices show variability across experiences. Several families highlight excellent, communicative directors and staff who facilitate transitions and billing; others describe billing disputes, unclear extra-fee structures, privacy/process lapses, and reduced responsiveness following ownership or leadership changes. A late notification about a security data issue was noted in one account; families should request written explanations of fee schedules, incident-communication protocols, and data/privacy practices at intake.
Overall patterns indicate a community that offers strong social programming, helpful staff, and a full continuum of care, balanced against operational vulnerabilities tied to staffing consistency, dining continuity, aging infrastructure, and administrative communication. For prospective residents and families: arrange multiple visits at different times of day, ask for current staffing ratios and example response-time data, review the fee schedule and recent maintenance/upgrade plans, and confirm dementia-care protocols and transport arrangements before deciding.
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Location
Grossmont Gardens Senior Living is located at 5480 Marengo Ave, La Mesa, CA, 91942.
About Grossmont Gardens Senior Living
Grossmont Gardens Senior Living sits in La Mesa, where the weather stays nice most of the year and you can see a bit of greenery and flowers if you walk around the grounds, and folks here have a choice of living arrangements like independent living, assisted living, skilled nursing, respite care for short stays, and memory care for people who need a little extra help remembering things, and the community even serves people from the San Diego Regional Center and takes both SSI residents and those on the Assisted Living Waiver Program. The staff works around the clock, including nurses, care workers, on-site medical care, and a team that handles activities, meals, and cleaning, with help always nearby day or night. Private apartments are available, including some with wheelchair accessible showers, and there's no mention of shared rooms. The place is pet friendly, which is nice since pets can make things brighter, and smokers will need to use the designated areas since there's no smoking indoors. The grounds hold an outdoor heated pool, hot tub, walking paths, several patios for sitting in the sun, and both indoor and outdoor gathering spaces, with beautiful community rooms where you'll find activities and quiet spots alike.
Meals come from a chef and are served restaurant-style, offering several choices, including vegetarian dishes, and staff can help with special diets or needs when it comes to eating, and you'll find beautician and barber options right on the property. Housekeeping, laundry, and security are included, which does make day-to-day life simpler for folks who want less to worry about. Scheduled transportation is available for doctor visits, errands, or group outings, and the care coordination team will help with healthcare arrangements if someone needs to see a provider off-site. Programming includes a wide range of activities, social gatherings, classes, outings, events, and entertainment, so there's plenty to do if you're interested, and devotional services take place both on-site and in the community.
Memory care and skilled nursing services are both on campus, so those who need regular medical help or a higher level of assistance with bathing, dressing, and medicine management have those resources and can stay on as needs change over time. The memory care unit offers tailored support programs, and hospice services are also available. The staff works to build relationships with residents, and the community makes an effort to learn each person's history and likes to create a sense of connection, which can help everybody feel more at home, and you'll find family-centered programs for those who want to stay involved. Activities, gatherings, and programs onsite and offsite give residents a chance to connect and socialize, and Grossmont Gardens provides both independent and assisted living options so people can move in at different stages of life. The property is licensed for up to 425 people, and the place has been operating under its current license since May 2023. The overall approach aims to support aging in place, offering adjustable care, comfortable living spaces, and a focus on individual needs. Floor plans and photos are available for those who want to see what the community looks like, and Grossmont Gardens Senior Living is managed by Sinceri Senior Living. The location's close to shopping, dining, and local entertainment if you want something off-campus.
Sinceri Senior Living is a premier senior living management company founded in 1986 by Jerry Erwin and headquartered in Vancouver, Washington. Originally operating under the name JEA Senior Living, the company has grown substantially over its nearly four decades of operation to become a major player in the senior care industry. Today, Sinceri operates 83 communities across 21 states, serving approximately 5,330 seniors nationwide with a comprehensive range of living options designed to meet diverse care needs and lifestyle preferences.
The company offers three distinct levels of senior care: independent living, assisted living, and specialized memory care through their signature "Meaningful Moments" program. Their assisted living services include 24-hour licensed supervision, medication management, nutritious dining programs, and their exclusive "Elevate" Life Enrichment Program, which addresses four key wellness dimensions - physical, emotional, social, and intellectual aspects. The Meaningful Moments memory care program takes a unique person-centered approach, focusing on each resident's individual history, passions, and interests to create meaningful connections and engagement opportunities for those affected by Alzheimer's and related dementia conditions.
Sinceri's philosophy centers on treating residents like family and fostering genuine bonds between those who live and serve in their communities. Their mission emphasizes honoring the aging process while providing exceptional, person-centered care that empowers residents to maintain their independence and live their best lives regardless of care needs. The company believes that everyone deserves dignity, respect, and opportunities for joy and meaningful experiences, which drives their holistic approach to senior care that goes beyond basic safety and comfort to create truly enriching living environments.
The company has earned significant industry recognition, including certification as a Great Place to Work for seven consecutive years and multiple Forbes honors, including ranking as #78 among America's Best Midsize Employers in 2021 and recognition as one of America's Best Employers by State for Washington. In recent years, Sinceri has experienced substantial growth through strategic partnerships with major healthcare REITs including National Health Investors and Ventas, adding multiple properties in 2024 while maintaining strong operational performance with seven consecutive quarters of NOI growth and achieving pre-pandemic occupancy levels across their stabilized portfolio.
People often ask...
Grossmont Gardens Senior Living offers independent living, assisted living, memory care, and skilled nursing.
There are 33 photos of Grossmont Gardens Senior Living on Mirador.
Yes, Grossmont Gardens Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 5480 Marengo Ave, La Mesa, CA 91942.
No, Grossmont Gardens Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Concluded that the unlawful eviction allegation is unsubstantiated.
28 May 2026Complaint
28 May 2026Complaint
Investigated a complaint about residents' room maintenance. Found excessive clutter, cobwebs, debris, stained and damaged flooring in multiple rooms, leading to a maintenance deficiency being cited.
Type BCCR 873031 2 3 4 5 6 787303(a)Maintenance and Operation
21 May 2026Inspection
21 May 2026Inspection
Identified no deficiencies; conditions were clean, sanitary, and in good repair.
21 May 2026Complaint
21 May 2026Complaint
Investigated the bed bug allegation and found no evidence of infestation or resident concerns.
19 May 2026Inspection
19 May 2026Inspection
Conducted an unannounced, annual review of the care setting. The evaluation was continued on a separate date due to time constraints.
14 Apr 2026Complaint
14 Apr 2026Complaint
Investigated two allegations regarding showering assistance and medication administration. The evidence did not prove either allegation.
11 Mar 2026Complaint
11 Mar 2026Complaint
Investigated and found that a resident was not properly secured during transport, resulting in the resident slipping from a wheelchair and sustaining an injury.
CCR 87468(a)Personal Rights
02 Mar 2026Complaint
02 Mar 2026Complaint
Observed that the parking lot and walkways had no immediate hazards and were maintained with weekly inspections. Evidence indicated ongoing maintenance and repairs to keep the area safe.
02 Mar 2026Complaint
02 Mar 2026Complaint
Investigated a complaint that rodents were present. Findings showed prior and ongoing pest control measures and that rodent presence alone does not constitute a violation under current rules.
06 Feb 2026Complaint
06 Feb 2026Complaint
Investigated two allegations about toileting care and a delayed response to a change in medical condition; found no evidence of neglect or failure to address residents' needs.
14 Jan 2026Complaint
14 Jan 2026Complaint
Investigated the allegation that staff did not follow proper food handling protocols. Interviews and observations found no mold and bread stored in clean, organized racks.
07 Jan 2026Inspection
07 Jan 2026Inspection
Identified no deficiencies during a case-management visit prompted by a resident's self-reported death.
31 Dec 2025Complaint
31 Dec 2025Complaint
Investigated the allegation that staff did not maintain adequate communication access to ensure timely communication with medical providers; no evidence found to support the allegation.
18 Dec 2025Complaint
18 Dec 2025Complaint
Investigated allegations that residents were charged for care services not provided, meals did not meet preferences, staff did not provide assistance, and there were maintenance issues.
16 Dec 2025Complaint
16 Dec 2025Complaint
Investigated a complaint that a resident entered another resident's room without permission and staff failed to prevent a privacy invasion, and that staff actions contributed to a resident’s fall. Interviews and records showed monitoring, behavioral plans, and a move to a higher level of care were in place.
15 Dec 2025Complaint
15 Dec 2025Complaint
Identified a scabies outbreak and reviewed infection control practices and PPE usage. Found no preponderance of evidence that violations occurred.
15 Dec 2025Complaint
15 Dec 2025Complaint
Found that residents generally received timely assistance with bathing, toileting, grooming, and meals. Staff responded to needs without delay, and no systemic delays or failures in care were identified.
11 Dec 2025Complaint
11 Dec 2025Complaint
Investigated the allegation that there was a lack of staff to meet residents' needs; interviews, observations, and records indicated staffing coverage was adequate and no concerns regarding staffing adequacy.
02 Dec 2025Complaint
02 Dec 2025Complaint
Investigated a claim that staff did not meet a resident's needs. Evidence showed the resident was independent, safety checks were in place, and there was no evidence of neglect or a policy violation.
02 Dec 2025Inspection
02 Dec 2025Inspection
Identified an incident in which a resident fell, sustained a facial injury, and was transported to the hospital with emergency services; no deficiencies were cited.
25 Nov 2025Inspection
25 Nov 2025Inspection
Identified no deficiencies during a case management incident visit.
21 Nov 2025Complaint
21 Nov 2025Complaint
Investigated the allegation of lack of supervision resulting in a resident injury and found no evidence to support it based on interviews and records.
21 Nov 2025Complaint
21 Nov 2025Complaint
Investigated allegations that a memory care resident slept, ate, and eliminated on the floor without appropriate staff intervention, that water was thrown at a resident, and that podiatry care needs were not adequately addressed.
07 Nov 2025Complaint
07 Nov 2025Complaint
Investigated a choking incident alleging neglect due to lack of supervision during meals, and found no evidence to support the allegation.
27 Oct 2025Complaint
27 Oct 2025Complaint
Investigated allegation that staff did not notify the responsible party about a significant incident in a timely manner.
Type B87211(a)(1)(D)
27 Oct 2025Complaint
27 Oct 2025Complaint
Investigated the allegation that staff did not seek medical attention for a resident in care. Findings did not establish the alleged violation.
27 Oct 2025Complaint
27 Oct 2025Complaint
Investigated allegations that staff did not check a resident's blood sugar, retaliated after a complaint, and treated residents with disrespect. The process included interviews with staff and residents and records review.
17 Oct 2025Complaint
17 Oct 2025Complaint
Investigated complaint found hot water temperatures were not consistently maintained within 105°F to 120°F, causing showers to be interrupted.
Type B87303(a)(2)
17 Oct 2025Complaint
17 Oct 2025Complaint
Investigated a complaint alleging a questionable death and inadequate hygiene; found no conclusive evidence of neglect.
08 Oct 2025Inspection
08 Oct 2025Inspection
Observed no immediate health or safety issues. No deficiencies were cited.
08 Oct 2025Complaint
08 Oct 2025Complaint
Investigated an allegation that staff did not prevent a resident from harassing another resident; interviews and records showed no evidence to support the claim.
03 Oct 2025Complaint
03 Oct 2025Complaint
Investigated a complaint alleging medications were not administered as prescribed. The investigation revealed inconsistencies and did not find sufficient evidence to support or corroborate the allegation.
30 Sept 2025Complaint
30 Sept 2025Complaint
Found that staff response times varied with occasional delays during peak hours, though several residents reported timely assistance. Found no evidence that fees were charged outside the admission agreement and that food service was adequate and timely; there was no evidence of using a resident's room as a passageway.
27 Aug 2025Complaint
27 Aug 2025Complaint
Investigated an allegation that a staff member handled a resident roughly during bedding changes; interviews and record reviews showed inconsistent statements and did not provide evidence to support the claim.
27 Aug 2025Complaint
27 Aug 2025Complaint
Investigated the allegation that a resident did not receive shaving and grooming assistance and that dinner was not served after returning to the community; found no evidence to support these allegations.
27 Aug 2025Complaint
27 Aug 2025Complaint
Investigated the allegation that staff did not assist a resident with incontinence care and showers. Evidence from interviews, records, and observations did not establish the allegation.
18 Aug 2025Complaint
18 Aug 2025Complaint
Investigated a complaint that a resident's personal belongings were not returned after move-out; records showed belongings were removed and stored off-site.
18 Aug 2025Complaint
18 Aug 2025Complaint
Investigated an allegation that staff did not follow a resident's dietary needs; reviewed resident records and observed meal service.
31 Jul 2025Complaint
31 Jul 2025Complaint
Investigated the allegation that staff did not administer a resident's medication as prescribed; reviews showed glucose monitoring and insulin administration occurred as ordered, though dietary noncompliance was noted.
31 Jul 2025Complaint
31 Jul 2025Complaint
Investigated a claim that staff over-medicated a resident. Found the resident did not reside at the location, so the claim couldn't have occurred.
07 Jul 2025Complaint
07 Jul 2025Complaint
Investigated odor and cleanliness allegations; fragrance diffusers were no longer active and interviews indicated no ongoing odor or cleanliness concerns.
19 Jun 2025Complaint
19 Jun 2025Complaint
Investigated the allegation that staff prevented a resident from choosing their own physician. Findings showed conflicting statements and no clear evidence to support the allegation.
19 Jun 2025Complaint
19 Jun 2025Complaint
Investigated allegations that staff did not treat a resident with dignity, did not assist with hygiene needs, and did not assist with laundry. The investigation found inconsistent statements and no evidence to support the claims.
28 May 2025Inspection
28 May 2025Inspection
Found no licensing deficiencies during the annual licensing review.
07 May 2025Inspection
07 May 2025Inspection
Identified delayed egress and a keypad-secured first floor on the East Building; delayed egress used on the first, second, and third floors, with the second-floor arrangement not approved by the fire department.
Type A87468.2(a)(8)
15 Apr 2025Complaint
15 Apr 2025Complaint
Investigated allegation that staff unlawfully evicted a resident after hospital discharge; found inconsistent statements and no preponderance of evidence to support the allegation.
13 Mar 2025Complaint
13 Mar 2025Complaint
Investigated a complaint alleging failure to follow infection control guidelines during a Norovirus outbreak; findings showed lapses in isolation, dining/activity restrictions, and staff guidance.
Type B87470(a)
13 Mar 2025Inspection
13 Mar 2025Inspection
Investigated a self-reported incident where a resident gave a $400 loan to a former caregiver who is no longer employed; the money was described as a loan to be repaid when the caregiver received their paycheck.
31 Dec 2024Inspection
31 Dec 2024Inspection
Identified a resident with bruising around the eye who required medical evaluation and was transported to the hospital. The resident reportedly wanted to self-harm.
12 Dec 2024Inspection
12 Dec 2024Inspection
Observed no deficiencies were issued during a case management incident visit.
06 Nov 2024Inspection
06 Nov 2024Inspection
Identified an incident where a resident attempted to elope from the secured area, briefly left the area, and was returned after staff and local law enforcement intervened; a deficiency related to observation and safety was issued.
Type B87101(c)(3)
Type B1569.2(c)
04 Oct 2024Inspection
04 Oct 2024Inspection
Identified a reported incident in August 2024 involving a resident and a staff member accused of hitting the resident after refusing medication; the resident did not report witnessing the incident, and a two-person assist was implemented for all care and medication passes; the resident moved out on 09/14/2024 with an outstanding balance; no deficiencies were cited.
28 Aug 2024Complaint
28 Aug 2024Complaint
Investigated the claim that staffing was not sufficient to meet residents' care needs; records and interviews indicated staffing levels met regulatory requirements and residents received appropriate care.
21 Aug 2024Inspection
21 Aug 2024Inspection
Identified improper care where a staff member forced a resident to shower against their will; the staff member was suspended and later terminated.
16 Jul 2024Inspection
16 Jul 2024Inspection
Investigated a resident's death; no deficiencies were observed during the visit.
22 May 2024Inspection
22 May 2024Inspection
Identified an interview with a resident regarding a complaint not related to the setting. No health and safety concerns were observed.
07 May 2024Inspection
07 May 2024Inspection
Identified that a resident left the premises unsupervised, was not located for several hours, and was later found and transported to the hospital for evaluation; a wander guard was provided and absentee notification protocol followed.
07 May 2024Inspection
07 May 2024Inspection
Found no deficiencies during the annual licensing evaluation; safety, cleanliness, and operations were in good order.
11 Apr 2024Inspection
11 Apr 2024Inspection
Identified that a resident’s skin care and turning per physician orders were not provided, leading to pressure injuries. The provider had closed and was no longer operating.
Type A87633(e)
11 Apr 2024Complaint
11 Apr 2024Complaint
Identified that staff neglected to turn and reposition a resident in bed, which contributed to sacral and other pressure injuries.
Type A87633(d)
Type B1569.49
26 Mar 2024Inspection
26 Mar 2024Inspection
Identified two resident incidents: a fall with a head laceration and a Salmonella diagnosis, and an elopement; no deficiencies observed.
17 Jan 2024Inspection
17 Jan 2024Inspection
Identified a prior unlawful eviction issue; no issues were found during this visit.
05 Jan 2024Complaint
05 Jan 2024Complaint
Investigated an eviction allegation involving a resident who was not allowed to return after a hospital discharge; the administrator later agreed to accept the resident back.
Type B87224(a)
27 Dec 2023Inspection
27 Dec 2023Inspection
Found no deficiencies or citations during a collateral visit conducted to aid an investigation.
05 Dec 2023Complaint
05 Dec 2023Complaint
Investigated the allegation that medications were not given as prescribed; found that the medication orders were followed and there was not a preponderance of evidence to support or corroborate the claim.
17 Nov 2023Complaint
17 Nov 2023Complaint
Investigated an allegation that a staff member pushed a resident; records and interviews did not corroborate the incident.
25 Sept 2023Complaint
25 Sept 2023Complaint
Investigated the allegation of financial abuse toward a resident and found insufficient evidence to prove it.
15 Sept 2023Complaint
15 Sept 2023Complaint
Investigated a complaint that a resident was billed for services not rendered; the allegation was found unfounded.
15 Jun 2023Complaint
15 Jun 2023Complaint
Investigated a complaint that a staff member restrained a resident. Evidence did not support that the restraint occurred.
24 Apr 2023Complaint
24 Apr 2023Complaint
Investigated an allegation that staff took a resident's personal property; found no evidence that staff took the items as the resident often misplaced them.
24 Apr 2023Inspection
24 Apr 2023Inspection
Observed a clean, well-maintained site with properly functioning safety features and acceptable temperatures; the applicant passed the pre-licensing evaluation.
21 Apr 2023Complaint
21 Apr 2023Complaint
Investigated two allegations: that staff did not provide the quantity of food needed and that staffing was insufficient. Found the accounts inconsistent and no evidence supported the concerns.
05 Apr 2023Complaint
05 Apr 2023Complaint
Investigated allegations that insufficient staffing led to rooms not being cleaned and inadequate food service. Found changes in staffing and operations after a new management took over.
24 Mar 2023Inspection
24 Mar 2023Inspection
Confirmed understanding of licensing requirements and service operations during a licensing review.
20 Jan 2023Complaint
20 Jan 2023Complaint
Investigated the allegation of financial abuse of a resident; the findings were unsubstantiated.
23 Dec 2022Complaint
23 Dec 2022Complaint
Investigated an allegation that the signal system was not operating; the evidence did not confirm a violation.
23 Nov 2022Inspection
23 Nov 2022Inspection
Observed no deficiencies related to the self-reported death of a resident during a case management visit.
08 Nov 2022Inspection
08 Nov 2022Inspection
Investigated an incident in which a resident eloped on 10/27/22, was located by police, and returned without injury.
18 Oct 2022Complaint
18 Oct 2022Complaint
Investigated an allegation that staff did not adhere to the admission agreement; the complaint was unfounded.
18 Oct 2022Inspection
18 Oct 2022Inspection
Identified three self-reported incidents involving residents and staff. No deficiencies were issued.
12 Apr 2022Complaint
12 Apr 2022Complaint
Investigated a complaint that staff did not meet COVID-19 infection control requirements for a resident in quarantine; found deficiencies in PPE use and room isolation practices.
Type B87468.1(a)(2)
12 Apr 2022Complaint
12 Apr 2022Complaint
Investigated the allegation that the licensee did not provide a resident's medication list to emergency medical personnel. The investigation found no evidence to support the allegation.
12 Apr 2022Complaint
12 Apr 2022Complaint
Investigated the allegation that staff did not check visitors' COVID-19 vaccination status; records, logs, and staff interviews showed vaccination verification was required and performed for indoor visits.
04 Apr 2022Inspection
04 Apr 2022Inspection
Observed an unannounced case management visit in response to a resident death, performed welfare checks, interviewed staff, and reviewed pertinent records; no deficiencies observed or cited.
03 Jan 2022Inspection
03 Jan 2022Inspection
Found no deficiencies related to COVID-19 screening, testing, or disinfection during a case-management visit. The on-site review included interactions with staff and discussions with leadership.
03 Jan 2022Inspection
03 Jan 2022Inspection
Observed implementation of COVID-19 mitigation measures during an unannounced required 1-year visit; no deficiencies cited.
22 Sept 2020Inspection
22 Sept 2020Inspection
Found that a tele-virtual visit was conducted in response to a resident's death; the living area appeared neat and safe, and records were requested, with no health or safety issues identified. An exit interview was held.
19 Aug 2020Inspection
19 Aug 2020Inspection
Investigated a special incident report about an email describing an incident between a staff member and a resident; conducted a virtual health and safety check and interviewed the resident, who had no concerns. Collected staff and resident records for review, conducted an exit interview with the administrator, and no deficiencies were cited.
24 Jul 2020Inspection
24 Jul 2020Inspection
Identified that the individual’s last day on the premises was April 28, 2020 and the termination occurred on July 7, 2020; no deficiencies were cited.
11 Mar 2020Inspection
11 Mar 2020Inspection
Conducted annual inspection of the facility, no deficiencies cited.
10 Dec 2019Inspection
10 Dec 2019Inspection
Visited to follow up on a reported fall incident, no deficiencies were found during the visit.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Grossmont Gardens Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Grossmont Gardens Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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