Watermark Laguna Niguel

    27762 Forbes Rd, Laguna Niguel, CA, 92677
    • Assisted living
    • Memory care

    Pricing

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    Amenities

    4.96 · 114 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.8
    • Building

      5.0
    • Value

      4.7

    Location

    Map showing location of Watermark Laguna Niguel

    About Watermark Laguna Niguel

    Watermark Laguna Niguel sits at 27762 Forbes Road and provides a variety of living options for older adults, including independent living, assisted living, memory care at The Bridge, skilled nursing, short-term stays, and continuing care on one campus, which makes it easier for people to remain as their needs change, and the campus itself feels both upscale and like a small town, which gives it a Southern California vibe that many people find comfortable. Residents get access to nutritious meals prepared by chefs, enjoy refined dining rooms and the Gourmet Bites Cuisine, and have the choice to visit a cafe area or use a gourmet kitchen in certain housing options, some of which also have private living spaces or bedrooms and kitchenettes.

    The environment feels very luxurious, with a main entrance and front desk, welcoming indoor common spaces, a fitness center, craft rooms, a theater or entertainment room, and even a salon for daily care, and Watermark Laguna Niguel keeps both body and mind active through programs like Watermark University, exercise and educational classes, LifeLoop technology, and a wide range of events shown on the Expressions Calendar and in its Lifestyle Magazine. The amenities include concierge service, housekeeping, transportation, fitness facilities, circadian lighting, and smart exercise equipment, and special features like the PalCare Real-Time Location System, a 360Well Coordinator, and even advanced options like EngageVR for immersive experiences, so residents can feel safe and enjoy engaging activities any time they want.

    For people who have special health needs, the community offers Prema Memory Support℠ for those with dementia or Alzheimer's, skilled nursing with licensed residential care, and a full array of assisted living services, with caregivers who're known for being attentive and respectful, which helps each person get the level of help they require while still supporting as much independence as possible and allowing for personalized care with dignity. Signature programs set Watermark Laguna Niguel apart, such as Extraordinary Outings, Resident Ambassadors, a Medical Concierge, Thricycle rides, BrainCafé℠, Watermark University, The Watermark Story, and My Watermark Experience℠, which all focus on keeping people connected and engaged.

    The community uses a host of technology resources like Accushield and EngageVR, a Technology Concierge, and makes it easier for families and residents to stay involved by sharing photos, floor plans, 3D tours, and residence search tools, so everyone can understand the features and layout in advance, and the community celebrates life with public events and activities, plus a partnership with SAGE and PMD Alliance for broader programming. Watermark Laguna Niguel puts effort into learning what truly makes each resident thrive, supports joy and purpose through wellness programs, and offers friendly care and thoughtful amenities in an inviting setting designed to help people flourish, no matter their care needs.

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    State of California Inspection Reports

    11

    Inspections

    1

    Type A Citations

    1

    Type B Citations

    3

    Years of reports

    09 Dec 2024
    Found deficiencies cited for staff training not current for both staff members. Noted generally safe and clean conditions, with medications stored securely, working safety devices, required postings, and no hazards observed; licensed for up to 6 non-ambulatory residents with a hospice waiver for 4.
    • § 1569.625(b)(2)
    04 Sept 2024
    Found no knowledge of any change in ownership at the site; observed clean bathrooms, an organized kitchen with adequate food supplies, a fully charged fire extinguisher, and functioning utilities with no hazards or health concerns. No deficiencies were found.
    04 Sept 2024
    Confirmed that the facility had been sold, but staff and residents were unaware of any change in ownership; no health or safety hazards were observed during the visit.
    12 Aug 2024
    Found that the facility met all safety, staffing, and operational requirements during the annual unannounced inspection, with no deficiencies identified.
    06 Oct 2023
    Investigated the allegation that a resident did not receive a refund of their reservation fee, confirming that a refund was processed but not issued, and the resident has not received it.
    • § 87507(g)(5)
    09 Aug 2023
    Confirmed that the facility met safety and operational requirements, including proper storage of medications and toxins, functioning fire safety equipment, accessible resident areas, and appropriate staffing and documentation in place.
    26 Jul 2023
    Confirmed that the applicant and administrator participated in a telephone interview verifying their understanding of relevant licensing requirements, facility operation, staffing, emergency procedures, and compliance with California regulations for a residential care setting with a capacity of 135.
    17 Nov 2022
    Found readiness for licensure after a pre-licensing visit, including approved fire clearance for six non-ambulatory residents, complete furnishings and safety features, proper food storage and secured medications, and posted emergency plans; no hazards or deficiencies observed.
    17 Nov 2022
    Confirmed that the home met all licensing requirements, with proper safety features, clean and organized accommodations, and appropriate storage for medications and toxins, making it ready for licensure.
    04 Nov 2022
    Confirmed COMP II completed for an RCFE with capacity 6 and 5 residents; identities verified by DOB, and applicants advised to email or fax signed LIC 809 with a copy of photo ID to CAB. Confirmed understanding of operation, staff qualifications and responsibilities, staff training, applicant and administrator qualifications, grievances and community resources, food service, medication management, application document review and pre-licensing inspection, and guardian procedures for adding staff.
    04 Nov 2022
    Confirmed that the applicant and administrator successfully completed the required training via phone, demonstrating understanding of facility operation, staff qualifications, training, resident care, grievance procedures, food service, medication management, and related policies.

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