Hearts at Millwood Assisted Living sits in Millbrae, California, as a small residential care home focused on seniors who need daily help, and they say they take pride in really knowing each person, offering a loving, family-style setting for up to six residents in a single-story house that's both wheelchair accessible and always under nursing supervision, and the place has both private and semi-private rooms with half baths, all fitted with emergency call buttons just in case someone needs help in a hurry or at night, while the whole place feels cheerful with lots of sunlight in the atrium where folks often eat, chat, and keep busy with arts or games. The team at Hearts at Millwood includes trained caregivers and home health staff who handle medication, bathing, dressing, moving around, and they keep the environment safe and friendly day and night, plus there's housekeeping, laundry, regular meal service with home-style cooking and snacks, and special diets if someone needs it, which is nice for folks who've got their own preferences or medical needs-they run activities each day, plus birthday parties, trips out, movie nights, and a big garden out back that's easy to get around with a walker or wheelchair. The home is female- and family-owned, with a philosophy built on relationships, personal care, and making each day enjoyable and peaceful, so the staff regularly reviews and updates care plans to make sure everyone still gets what they need as they change.
Residents can expect a quiet place, where kindness is important and volunteers sometimes come by to brighten the day, and while they can't take Medicare unless specifically certified, they do provide assisted living, hospice, memory care for folks with Alzheimer's, and help with daily tasks, but they don't do full-on medical care like in a hospital-even so, Mills-Peninsula Medical Center, Kaiser's South San Francisco location, and several dental offices and pharmacies are quite close for when someone needs extra medical help, prescriptions filled, or dental care. The community provides amenities like TV, cable, internet, organized rides, and exercise, so nobody has to feel cut off or lonely, and there are move-in services, furnished rooms, and a sense of security for older adults who want to stay as independent as possible while having help close at hand. They're listed as a top-rated facility in San Mateo County and pride themselves on a review score of 5.1, which means they do a good job overall by keeping up with safety, kindness, and attention to each person's needs, always aiming for trust and a cheerful spirit so that living there feels like a supportive, friendly place to call home.