Heart & Soul Communities

    3770 Suter Street, Oakland, CA, 94619
    • Assisted living

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    About Heart & Soul Communities

    Heart & Soul Communities provides assisted living and memory care for seniors who want to keep their independence but still need support with daily activities like dressing, bathing, or taking medicine, and they do this in small care homes with up to 6 residents, so folks get a lot of personal attention and everything feels homelike, and the houses sit about three miles from Piedmont, California, one at 3770 Suter Street in Oakland and another at 2245 Sol Street in San Leandro, and both are licensed by the Department of Social Services under license number 015601242, run by Ms. Ericka Tillis, who's the License Administrator, and the staff, who people describe as friendly and helpful, help out with everything from laundry, meals with good ingredients, housekeeping, and group activities to transportation for doctor visits. People get choices of studio rooms, and there's a focus on making sure every resident feels respected, included, and valued, with events and programs that are sensitive to different backgrounds. Heart & Soul Communities provides services known by different names in different states, like Adult Foster Homes or Personal Care Homes, and is well known for having a supportive community where seniors can age with dignity, and they're not a nursing home but can handle many non-acute needs, plus they offer respite care for families who need a break, so loved ones stay in a safe, comfortable setting for short periods. There's memory care especially for people with Alzheimer's or dementia with activities and care suited for those needs, and diabetic care like checking blood sugar and giving insulin, although sliding scale therapy isn't always available. Heart & Soul employs healthcare staff like nurses and support workers for basic health needs, and they're not part of Medicaid or Medicare so costs don't get covered that way, but prices for rooms are listed up front, and reviews are strong, with folks often giving them 4.5 stars and pointing to how the staff really listens and helps out, and since it's not a big facility, seniors often feel at home and connected, and can keep living there even as their care needs change, without needing to move elsewhere unless hospital care becomes necessary. The community keeps everyone updated with community ratings and scores, and they check on accuracy regularly, and folks can use the help of their senior living advisors who walk families through choosing the right care level, all while keeping the setting peaceful and open, so nobody feels left out or on their own.

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