I'm very pleased with Almond Heights - the facility is spotless, well-run, and feels like home. The staff are warm, attentive, and professional; communication was clear and move-in was smooth. Great food, plenty of activities, and caring memory care - I'd happily recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.37·(146)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
3.9
Amenities
4.2
Value
2.8
Pros
Compassionate, responsive caregiving team
Knowledgeable memory‑care and clinical staff
Clean, modern, well‑maintained interiors
Attractive landscaping, courtyard and walking path
Spacious, well‑laid‑out apartments and studios
Accessible bathroom layouts and mobility accommodations
Engaging social and leisure programming options
Bright, well‑appointed common areas
Skilled chef and customizable dining choices
Flexible dining hours and all‑day meal availability
Smooth move‑in and transition assistance
Onsite therapy and rehabilitation services
Family‑friendly community atmosphere
Active holiday and special‑event programming
Available transportation for appointments
Cons
Inconsistent meal quality and limited menu variety
Variable staffing levels and frequent staff turnover
Gaps in medication administration and clinical coordination
Inconsistent housekeeping and maintenance responsiveness
Variable activity‑program delivery and engagement
Unreliable transportation and limited outing availability
Leadership turnover and uneven administrative presence
Communication shortfalls from front‑office and marketing staff
Infection‑control and sanitation process inconsistencies
Pricing increases and limited flexibility on offers
Admissions and tour process inconsistency
Summary of reviews
Almond Heights presents a mixed but informative profile. Many families and residents highlight the facility's strong physical environment: a modern, attractive building with bright common areas, a landscaped courtyard and walking path, and well‑laid‑out apartments that include accessible bathroom features. The community offers onsite therapy, a variety of social programs, and flexible dining hours, and several accounts praise interpersonal elements such as a compassionate caregiving culture, attentive memory‑care clinicians, and a family‑oriented atmosphere that supports social integration.
Care and staffing are recurring focal points. Positive feedback describes punctual medications, responsive caregivers, and effective memory‑care transitions; staff members are frequently characterized as kind, patient, and knowledgeable. At the same time, reviews describe variable staffing levels and turnover that have affected continuity of care for some residents. Specific operational gaps described include missed or delayed medication administration, inconsistent coordination between clinical staff, and uneven personal‑care scheduling. These create variability in the day‑to‑day care experience: some residents receive steady, highly attentive care, while others have experienced lapses tied to staffing or supervision inconsistencies.
Dining and nutrition elicit polarized impressions. Several reviewers commend a skilled chef, fresh meals, special events, and flexible meal service, including all‑day dining options and accommodating dining staff. Counterbalancing that, there are repeated complaints about inconsistent food quality, repetitive menus, overcooked entrées, and limited options for residents preferring simpler or lower‑calorie, higher‑protein choices. Reviewers also raised concerns about nutritional balance and portioning, which suggest the need for clearer menu variety and dietary accommodation for residents with specific nutritional needs.
Activity programming and resident engagement are strengths in many accounts but show variability. The community offers an array of classes, clubs, exercise sessions, outings, and holiday events that contribute to a lively social environment for engaged residents. However, other reports describe periods with minimal activity engagement, an inactive activities leadership presence, cancelled outings, or limited transportation for excursions. Prospective residents should observe current, published activity schedules and sample a few events when possible to gauge real‑time programming consistency.
Facility operations and management receive mixed evaluations. Positive commentary highlights efficient move‑ins, attentive administrators, and proactive event planning. Conversely, reviewers document leadership turnover, uneven administrative availability, delays in maintenance resolution, and front‑office communication shortfalls. Admissions and touring experiences also vary widely—some tours are warm and thorough, while others felt rushed or overly sales‑oriented. Financially, families noted price increases and limited flexibility on offers, which are important considerations when comparing value.
Notable patterns: experiences at Almond Heights are polarized—many families describe an excellent, caring community with strong social life and attractive surroundings, while others report operational weaknesses that materially affect daily living (food quality, staffing continuity, clinical coordination, housekeeping). Infection‑control and sanitation processes were identified as areas needing consistent oversight in a subset of accounts. Given the variability in experiences, prospective residents and their families should prioritize direct observation: attend a meal, sit in on an activity, ask for recent staffing ratios and turnover data, review medication‑management protocols, and clarify housekeeping and maintenance schedules. Those steps will help determine whether Almond Heights' strengths align with an individual resident's care and lifestyle priorities.
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Location
Almond Heights is located at 8685 Greenback Ln, Orangevale, CA, 95662.
About Almond Heights
Almond Heights sits at 8685 Greenback Ln in Orangevale, CA, and offers independent living, assisted living, memory care, and respite care in a craftsman-style building with garden grounds and pretty landscaping, so you're surrounded by nice walking paths, two courtyards, water features, and a sun deck where residents often enjoy sitting or strolling in the sun, plus there's a swimming pool that's popular in warmer weather. Residents can pick from different apartment layouts such as pet-friendly studios, one-bedroom, and two-bedroom units, all with cable and satellite hookups, Wi-Fi, individual climate controls, closets, kitchenettes, showers, and living rooms, and the building's got emergency alert systems, onsite laundry, and utilities included except for phone service, so you don't have too many extras to keep track of, and housekeeping along with linen and trash services is offered regularly. The building has shared spaces like an art gallery, library with a book club, a PuzzlePlanet puzzle corner, the Golden Oldies Movie Theater, a computer room, a fitness center, a grill area, and a Bistro, so residents can eat in the restaurant-style dining room run by a classically trained chef, or grab a snack at the casual Bistro, and if friends or family come to visit there's guest meals available too. Almond Heights' schedule stays busy with activities and outings from arts and crafts to music, cooking, reading, horticultural classes, games on the lawn, group exercise, yoga, Tai Chi, and even intergenerational and holiday events. For wellness, there's a workout room, three fitness classes a day, chair fitness, and health and wellness programs plus a walking path outside, while those needing skilled nursing can get support, same as with medication reminders or help with daily needs like bathing and dressing. The community's pet-friendly policies mean both pets and visiting animals are welcome, plus staff provides care, which is nice for animal lovers. Memory care's available for seniors with Alzheimer's or dementia through a dedicated team that includes a part-time nurse and 24-hour support staff, and the layout's designed to help reduce wandering and confusion, focusing on comfort and calm. Residents who like to get out will find private and scheduled transportation, ample parking, and guest spaces for easy visits. The community uses an RCFE license (number 342700525) and is run by MBK Senior Living, with staff members always aiming to build strong and respectful relationships with residents, making sure everyone feels included and safe, and the team stays available day and night for emergencies or anything that comes up, while payment is flexible with options such as credit cards, private pay, or long-term care insurance. Social connections are a big part of life here, and the facility keeps up with technology, offering computer rooms and being active with Facebook and Meta, which is helpful for those wanting to stay in touch with family or friends. There's a beauty salon and barbershop on-site, religious spaces for worship, mailboxes, and multiple activity areas, so seniors can keep a good routine, stay active, socialize, or just relax in their own apartments looking out over the landscaped views, with safety always a priority through emergency response systems and well-trained staff on hand.
Founded in 1990 and headquartered in Irvine, California, MBK Senior Living operates 38 communities across six western states. As a subsidiary of Fortune 500 company Mitsui & Co., MBK offers independent living, assisted living, and memory care services. Their Japanese-inspired philosophy centers on three core values: Ageless Exploration, Better Together, and Reason for Being.
People often ask...
Almond Heights offers competitive pricing, with rates starting at a cost of $5,100 per month.
Almond Heights offers assisted living and memory care.
There are 35 photos of Almond Heights on Mirador.
The full address for this community is 8685 Greenback Ln, Orangevale, CA 95662.
No, Almond Heights does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed compliance with licensing requirements and no deficiencies were found.
23 Mar 2026Complaint
23 Mar 2026Complaint
Investigated allegations about scabies management, hygiene, and privacy; all allegations were unfounded.
23 Mar 2026Complaint
23 Mar 2026Complaint
Investigated allegations that staff did not follow infection control protocols, pests were not kept under control, and residents' needs or medical attention were not addressed; all were unfounded.
25 Nov 2025Inspection
25 Nov 2025Inspection
Found that choking incidents were addressed appropriately and no licensing violations were cited.
06 Oct 2025Inspection
06 Oct 2025Inspection
Identified that a resident did not receive prescribed medication because the drug ran out, creating an immediate health and safety risk.
Type A87465(a)(4)
23 Sept 2025Inspection
23 Sept 2025Inspection
Identified that a resident left unattended on 09/12/25 and could not be supervised due to insufficient staffing. A deficiency was issued for staffing to meet resident needs.
Type A87411(a)
23 Sept 2025Inspection
23 Sept 2025Inspection
Investigated an incident in which a resident became unresponsive and died; authorities were notified.
14 May 2025Inspection
14 May 2025Inspection
Confirmed an immediate exclusion order restricting an employee from contact with clients in all licensed settings.
22 Apr 2025Complaint
22 Apr 2025Complaint
Investigated the following allegations: resident injury; staff not ensuring proper feeding; staff left resident in dirty clothing; staff did not pick resident up from the hospital in a timely manner; staff did not clean resident's room; staff are overmedicating a resident in care; staff did not safeguard resident's personal belongings; the resident injury claim was unsubstantiated and the remaining allegations were unfounded.
22 Apr 2025Complaint
22 Apr 2025Complaint
Investigated the allegation that staff wrongfully evicted a resident and did not refund the responsible party; records indicated the resident moved to another facility while hospitalized and no eviction notice was issued.
12 Feb 2025Inspection
12 Feb 2025Inspection
Investigated an incident of missing cash totaling $360 reported by the resident's family, with $200 missing in December 2024 and $160 missing in mid‑January 2025.
12 Feb 2025Inspection
12 Feb 2025Inspection
Found conditions clean, safe, and well maintained; ten residents' and ten staff members' records reviewed with no deficiencies noted.
07 Oct 2024Inspection
07 Oct 2024Inspection
Identified an allegation that a resident did not pay their share of monthly charges, with discussions and outreach to address the issue.
02 Oct 2024Inspection
02 Oct 2024Inspection
Identified that a resident was given medications not prescribed by the physician, creating an immediate health and safety risk.
Type A80075(b)(5)(B)
02 Oct 2024Complaint
02 Oct 2024Complaint
Investigated allegations that staff mistreated a resident and that an illegal eviction occurred; both were unfounded.
05 Aug 2024Inspection
05 Aug 2024Inspection
Identified two resident-related incidents: one in which a resident reported rough care by staff during morning care, and another in which two residents clashed during dinner, causing a minor facial cut to one resident. No injuries were found after checks, and no citations were issued.
29 May 2024Complaint
29 May 2024Complaint
Investigated allegations about staff response to resident call lights, training, safe transfers, turning, and medication handling. Findings indicated adequate training and care practices across residents.
29 May 2024Inspection
29 May 2024Inspection
Investigated a resident fall incident reported on 05/20/2024. Notified the responsible party, law enforcement, and long-term care ombudsman; no visible injuries observed; documents were requested; case under review.
23 May 2024Inspection
23 May 2024Inspection
Identified a violation of residents' personal rights when staff assisted a resident to bed without consent. Noted an AWOL incident involving a resident with dementia who left unsupervised and was returned unharmed.
Type A87468.1(a)(1)
Type A87411(a)
24 Apr 2024Inspection
24 Apr 2024Inspection
Investigated a reported incident involving a resident; law enforcement and the LTCO were notified and documents were requested.
15 Apr 2024Inspection
15 Apr 2024Inspection
Identified discrepancies in staff training documentation related to prior citations. Follow-up items remained unresolved.
10 Apr 2024Inspection
10 Apr 2024Inspection
Investigated an incident where a resident reported being struck in the face with a hard towel by a staff member during care; law enforcement was notified and interviews with residents and staff were conducted.
04 Apr 2024Inspection
04 Apr 2024Inspection
Identified substantial compliance issues across staffing, recordkeeping, reporting responsibilities, care and supervision, falls, and AWOL incidents. Concerns included medication administration and overall leadership and accountability.
03 Apr 2024Inspection
03 Apr 2024Inspection
Identified concerns about a resident's finances and ongoing nonpayment of board and care since September 2023, with involvement from APS and the Long-Term Care Ombudsman.
20 Mar 2024Inspection
20 Mar 2024Inspection
Identified that two residents with dementia left the premises unsupervised on 02/26/2024. An updated medical assessment for a resident was not on file.
Type A87411(a)
Type B87211(a)(D)
Type B87705(c)(5)
20 Mar 2024Inspection
20 Mar 2024Inspection
Identified that two residents had medications stored in their rooms rather than centrally stored, creating a health and safety risk. Also found incomplete staff records, including missing LIC 501 forms for three staff, and missing first aid/CPR certifications and health screening/TB documentation for several staff.
Type A87465(h)(1)
Type B87412(a)
20 Mar 2024Inspection
20 Mar 2024Inspection
Found a choking incident on 03/11 involving a resident. The resident returned to baseline and notifications were made to family, hospice, and physician.
07 Mar 2024Complaint
07 Mar 2024Complaint
Investigated a complaint that staff did not properly supervise a resident, and found insufficient evidence to prove that a sexual assault occurred.
19 Dec 2023Complaint
19 Dec 2023Complaint
Investigated allegation that services were not provided to residents as agreed in the Admissions Agreement; findings did not establish that the stated violation occurred.
28 Nov 2023Inspection
28 Nov 2023Inspection
Identified that a resident left the premises unassisted twice, creating safety risks, and the second incident wasn’t reported to the licensing agency.
Type A87411(a)
Type B87211(a)
01 Nov 2023Inspection
01 Nov 2023Inspection
Identified an incident in which a resident eloped from the home and was later located by law enforcement. The department requested resident records but they were not provided.
Type B87506(d)
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated an allegation that staff did not follow a licensed physician's order for a resident. The investigation involved records review, staff interviews, and facility observations.
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated complaints about medication administration, medical documentation, meals and diet, privacy, and resident harassment; allegations were unfounded.
19 Sept 2023Complaint
19 Sept 2023Complaint
Observed the site to be clean, safe, and well-maintained. Interviews indicated staff responded promptly to residents' needs and residents were well cared for.
12 Sept 2023Inspection
12 Sept 2023Inspection
Identified an AWOL incident in which a resident with dementia left the premises unattended and was found outside. No citations were issued.
17 Aug 2023Complaint
17 Aug 2023Complaint
Found that a resident sustained a fracture from a fall due to inadequate supervision, and that residents' needs were not adequately met.
Type A87464(f)(1)
08 Aug 2023Inspection
08 Aug 2023Inspection
Investigated an allegation that a resident was sexually violated on 07/18/23. Medical follow-up occurred and no citations were issued during the visit.
19 Jun 2023Inspection
19 Jun 2023Inspection
Investigated an incident in which a resident was given medications not prescribed by the physician, resulting in a hospital visit and return to baseline. The incident posed an immediate health and safety risk.
Type A80075(b)(5)(B)
25 Jan 2023Complaint
25 Jan 2023Complaint
Concluded that the allegation that residents engaged in inappropriate sexual interaction while in care was unfounded.
Type B87468.1(b)(7)
25 Jan 2023Inspection
25 Jan 2023Inspection
Found no health, safety, or personal rights violations and the operation was in substantial compliance.
22 Nov 2022Inspection
22 Nov 2022Inspection
Observed two AWOL incidents where a resident with dementia left unassisted, was found outside and returned unharmed; doctor and family were notified.
15 Sept 2022Complaint
15 Sept 2022Complaint
Identified failures to administer medications as prescribed and inadequate assistance with hearing aids and other prosthetic devices.
Type A87465(a)(4)
Type B87465(a)(3)
12 Sept 2022Inspection
12 Sept 2022Inspection
Observed a reported incident on 08/22/22 involving a resident, with police notified the same day and no signs of injury after checks. The resident's condition declined, led to hospitalization on 09/03/22, returned with hospice care on 09/08/22, and died on 09/12/22.
19 Aug 2022Complaint
19 Aug 2022Complaint
Investigated an allegation that a resident was given alcohol against restrictions and that this allegedly caused a fall. The investigation also found that a required incident report was not delivered to the licensing agency.
Type B87211(a)(1)(D)
22 Mar 2022Inspection
22 Mar 2022Inspection
Found infection control measures in place and no deficiencies were cited.
06 Dec 2021Complaint
06 Dec 2021Complaint
Investigated allegations about medication administration, toileting care, communication, staff behavior, timely medical treatment, housekeeping, staffing, and visitor access; all were found unfounded.
08 Sept 2021Complaint
08 Sept 2021Complaint
Investigated allegation that staff did not follow resident special diets; found to be unfounded.
30 Aug 2021Inspection
30 Aug 2021Inspection
Found no health, safety, or personal rights violations during the visit.
30 Aug 2021Complaint
30 Aug 2021Complaint
Observed that air conditioning in common areas was not functioning; staff used fans and residents reported comfortable temperatures while awaiting a permit for installation.
08 Jul 2021Complaint
08 Jul 2021Complaint
Investigated and found the disrepair allegation to be unsubstantiated and the diabetic menu allegation to be unfounded.
08 Jul 2021Complaint
08 Jul 2021Complaint
Investigated the allegation that staff did not respond to residents' calls in a timely manner, and interviews showed needs were addressed promptly.
26 May 2021Complaint
26 May 2021Complaint
Investigated a complaint alleging insufficient staff and delayed responses to call buttons. Findings showed these allegations were unfounded.
26 May 2021Complaint
26 May 2021Complaint
Investigated complaints that food quality was poor, staff training was inadequate, resident belongings went missing, and a resident received the wrong medication, and found no evidence to support these allegations.
09 Oct 2020Inspection
09 Oct 2020Inspection
Investigated an allegation of inappropriate conduct by a caregiver from an outside agency with a resident; the caregiver has not returned and the incident was reported to the staffing agency and authorities. No deficiencies were cited, and further investigation may be required.
07 Oct 2020Inspection
07 Oct 2020Inspection
Identified that a resident again exhibited aggressive behavior, leading to ER visits and a hospital stay after the initial incident, with a second ER visit on 10/05/2020. No deficiencies were identified, and the center was coordinating with hospital staff and the family to address the resident's needs.
10 Jul 2020Complaint
10 Jul 2020Complaint
Reviewed evidence of insufficient staffing and neglect allegations, with findings that residents did not receive proper care or timely medical attention.
16 Apr 2020Complaint
16 Apr 2020Complaint
Determined the allegation that the facility accepted a resident needing a higher level of care was unfounded, as documentation and interviews confirmed the resident's care needs were within the facility's capabilities. Additionally, found that a complete pre-placement assessment had been conducted before the resident's admission.
02 Apr 2020Complaint
02 Apr 2020Complaint
Confirmed allegations of residents not receiving timely hygiene care, staff not attending to medical needs, and staff not being fully qualified.
02 Mar 2020Inspection
02 Mar 2020Inspection
Incident involving a resident falling and sustaining a head injury was investigated by state authorities, with no violations found during the visit to the facility.
12 Nov 2019Complaint
12 Nov 2019Complaint
Found lack of supervision resulting in a resident falling unsubstantiated. Status checks not consistently documented, resident fell twice and eventually required surgery.
28 Oct 2019Inspection
28 Oct 2019Inspection
Conducted an unannounced visit to address evacuees from a fire, no deficiencies found during the visit.
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Mirador Living is not affiliated with the owner or operator(s) of Almond Heights. The information above has not been verified or approved by the owner or operator. For exact information, please contact Almond Heights directly. There is no cost for this service. We are compensated by the community you select.
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