The Carlotta, Ivy Signature Living

    41505 Carlotta Dr, Palm Desert, CA, 92211
    4.0 · 81 reviews
    • Independent living
    • Assisted living
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 81 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.9
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      1.7

    Location

    Map showing location of The Carlotta, Ivy Signature Living

    About The Carlotta, Ivy Signature Living

    The Carlotta, Ivy Signature Living sits in Palm Desert, California, over at 41505 Carlotta Dr, and offers assisted living, independent living, skilled nursing, and memory care in a large two-story building with bright, comfortable apartments that come as studios, one-bedrooms, and two-bedrooms. Residents must be at least 62 years old to move in, and folks can bring their pets along too, since the community even has an agility pet park for them. The Carlotta is part of a bigger group called Ivy Signature Living, which has other communities like Ivy Park, Oakmont, Fountaingrove Lodge, and others across California, Nevada, and beyond, and is known for providing a range of care levels that lets seniors get help when needed but stay as independent as possible.

    People here get help with daily tasks such as bathing, dressing, grooming, medication management, and toileting, all with staff available 24 hours a day. The Carlotta offers skilled nursing and onsite rehabilitation, so there's support for recovering after illness or injury, and nurses can help with medical needs, including wound care, medication support, and even specialty care like podiatry. Housekeeping comes by weekly to refresh the rooms and change the linens, and maintenance staff handles repairs or little fixes as needed. Safety is important, so all the apartments and shared spaces have built-in handicap features and sprinkler systems.

    Meals happen at their own restaurant, Vine at Ivy, where residents get restaurant-style dining with meals made from whole ingredients that change with the seasons. There are planned social activities, arts and crafts sessions, educational events, health and wellness programs, and group outings, so neighbors have plenty of ways to visit and build close friendships. People enjoy spending time in bright sitting rooms with big windows looking out over the desert valley, or walking through the rose and cactus gardens or other well-kept outdoor spaces. For exercise and fun, there's a fitness center, swimming pools, a game room, and a gym, plus a movie theater and auditorium for events. There's also a full-service salon and spa, and those who want to stay connected can use WiFi in the common areas.

    Transportation can be arranged for shopping trips or doctor visits, and there's guest parking for visitors. Residents get to make their apartments feel like home with comfortable home decor and modern electronics, and every apartment comes with kitchens or kitchenettes, and washers and dryers. The Carlotta lets people keep their independence by offering different levels of care, personal wellness plans, and special programs designed to fit each resident's needs, covering everything from daily support to long-term care insurance options. Staff help with move-in procedures, offer initial assessments, and explain billing and care in detail. Tours and virtual visits can be scheduled for those wanting to see the place or ask more questions.

    The Carlotta's connected to many other Ivy and Oakmont communities statewide, like Oakmont of San Jose, Fullerton, Simi Valley, Chino Hills, Fountaingrove Lodge (which is LGBTQ+), Capriana, Villagio at Capriana, The Ivy at Wellington, and several Ivy Park locations. The focus stays on making daily life easy, joyful, and as independent as possible, while giving support where needed, and the range of apartments and services means people can find a good fit whether looking for privacy, social time, or more advanced care.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    1

    Type A Citations

    2

    Type B Citations

    6

    Years of reports

    31 Jul 2025
    Found no health or safety concerns observed; staff and residents could not be located for interviews. Obtained and reviewed staff roster, resident roster, and pest control procedures.
    • § 9058
    14 Oct 2024
    Found no deficiencies; infection control, physical plant, food service, medications, staff records, and disaster preparedness met requirements.
    14 Oct 2024
    Determined that the allegation that staff encouraged residents to use the call pendant and that a resident attempted to get out of bed and slid off twice was unsubstantiated. Determined that the policy-related allegation regarding devices to prevent bed falls, including bed rails allowed only for residents on hospice, was unsubstantiated.
    14 Oct 2024
    Identified that the central A/C unit at the center was inoperable on 7-2-2024, prompting portable cooling units the same day and an order placed on 7-3-2024 with installation completed by 7-11-2024; the call pendant was functioning properly.
    14 Oct 2024
    Determined that the refund policy was in place and followed, and that the refund-related allegation was unfounded.
    26 Oct 2023
    Found no health or safety issues at the site. Requested documentation related to a resident's death, the admission agreement, and the physician's report, and conducted interviews with staff and residents.
    26 Oct 2023
    Conducted an unannounced visit and health check on residents following a recent death, finding no health or safety issues.
    29 Sept 2023
    Found that a capacity change to 250 residents was reviewed, with a fire clearance allowing 240 non-ambulatory residents. Found the residence had safety and operational readiness in place—working alarms, secured medications, stocked kitchen and supplies, gated pools, and no health or safety issues observed during the visit.
    29 Sept 2023
    Confirmed a successful licensing inspection for a facility serving elderly residents, ensuring safety measures in place.
    15 Sept 2023
    Found a death on 9/14/2023 after a car accident on 8/24/2023 involving two residents; both were hospitalized and have not returned. No information indicated a lack of care or supervision, and records showed residents could leave unassisted.
    15 Sept 2023
    Reviewed a death incident involving a resident who passed away after being involved in a car accident outside the facility. No lack of care or supervision was identified.
    08 Aug 2023
    Identified that resident files were unavailable due to new management taking effect on 4/1/2023; staff were interviewed and the files will be requested from prior management. No citations were issued today. An exit interview was conducted with the administrator.
    07 Aug 2023
    Confirmed that the applicant and administrator, verified by photo ID, completed COMP II and demonstrated understanding of regulatory areas including license type, client populations, admission policies, staffing and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, with LIC 809 and photo ID on file; capacity noted as 250.
    08 Aug 2023
    Reviewed resident files were unavailable during the visit, but staff interviews were conducted and no citations were issued.
    07 Aug 2023
    Confirmed compliance with California regulations during a change of ownership inspection at a residential care facility for the elderly.
    12 Apr 2023
    Identified that a resident reported property stolen from their apartment, with one item identified and reported to law enforcement. Found staff followed the policy for lost items, no other health or safety concerns were observed, and no deficiencies were cited.
    12 Apr 2023
    Investigated an alleged theft incident after a report stated property was stolen, interviewed individuals, reviewed records, and noted procedures were followed without identifying additional health or safety concerns.
    14 Jul 2022
    Found pre-licensing complete with no deficiencies, and licensure will be granted after final approval from CAU. Observed multiple living areas, outdoor spaces, and safety features including locked records and secured medication carts.
    14 Jul 2022
    Evaluated facility met all licensing requirements during recent inspection, ensuring the safety and well-being of residents.
    28 Jun 2022
    Verified identification and confirmed understanding of the applicable regulations during COMP II. Confirmed that the applicant and administrator understood operations, admissions policies, staffing requirements and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    28 Jun 2022
    Confirmed compliance with all relevant regulations and requirements during the inspection.
    14 Jun 2022
    Verified understanding of license type, client/resident populations, admission policies, staffing requirements and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness through a telephone COMP II interview.
    14 Jun 2022
    Confirmed understanding of California Code Title 22 Regulations after phone interview for a change of ownership in a residential care facility for the elderly.
    02 Jun 2022
    Investigated and found a pest infestation and that staff were not following the kitchen cleaning plan. Noted that the incident was not reported in writing to licensing as required, and the site was cleared by health authorities at the time.
    02 Jun 2022
    Found no deficiencies related to infection control during an unannounced visit. Observed proper infection control measures, including clear signage, sufficient hand hygiene supplies, and a 30-day PPE stock, with a designated lead tracking all COVID-19 cases and plans for testing, isolation/quarantine, cleaning schedules for high-traffic areas, and ongoing monitoring with physician and emergency notifications.
    02 Jun 2022
    Conducted an inspection with focus on infection control; found no deficiencies in compliance with regulations.
    • § 87211(a)(d)
    • § 87555(b)(27)
    04 Nov 2019
    Unannounced visit conducted to investigate alleged missing money from resident's wallet; complaint found to be false after review of files and interviews with relevant parties.

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