Monterey Palms Health Care Center is dedicated to delivering compassionate and comprehensive care in a pleasant and comfortable environment. The facility stands out for its commitment to providing skilled nursing care focused on enhancing the quality of life for all residents. Around-the-clock care is available, with services provided 24 hours a day, seven days a week, ensuring that residents have access to support and healthcare assistance whenever needed. The center emphasizes not only the well-being of its residents but also values the dedication of its staff members, fostering a professional and supportive workplace culture.
The approach at Monterey Palms Health Care Center is rooted in the philosophy of treating both residents and employees as members of a close-knit family. This sense of community is reflected in the attentive and personalized care that residents receive, as well as ongoing efforts to create a safe and welcoming home-like setting. The staff works diligently to maintain the health and safety of all residents, especially during challenging times, and they follow detailed guidance from county, state, and federal health agencies. The center has developed protocols to support the gradual and safe resumption of visitations, enabling family members and loved ones to reunite with residents while prioritizing everyone's health.
Monterey Palms Health Care Center has taken proactive steps in response to evolving public health needs, including the establishment of a dedicated COVID unit. This self-contained area is reserved specifically for residents who are suspected or confirmed to be positive for the COVID-19 virus. To further safeguard residents, the center utilizes a system of “dedicated heroes,” staff members who work exclusively within the COVID unit during their shifts and do not interact with residents in other parts of the facility during that time. When the need arises for staff to move between the COVID unit and non-COVID areas on different days, rigorous procedures are in place, involving showering, changing clothes, and completing a thorough screening process before any role transition.
The leadership at Monterey Palms Health Care Center is committed to navigating unprecedented challenges by prioritizing the needs of its residents, staff, and the broader community. Decisions are informed by the latest guidance from relevant health authorities, and continuous efforts are made to implement up-to-date infection control policies, emergency preparedness plans, and best practices to ensure the safety and comfort of everyone in the facility. Monterey Palms Health Care Center strives to foster unity and resilience, reinforcing the idea that everyone is in this together through times of uncertainty and beyond.
