Palm Springs Healthcare & Rehabilitation Center

    277 S Sunrise Way, Palm Springs, CA, 92262
    2.9 · 60 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Mixed experience; good rehab, unsafe

    I had a very mixed experience. Some nurses, CNAs and therapists were compassionate and excellent - great rehab, activities and friendly front-desk people - but too many staff were inattentive, rude or lazy: call buttons ignored, rough handling, safety lapses and a 911 transfer. The facility felt understaffed and poorly managed with spotty communication, dirty rooms/urine odor, COVID lockdowns and inconsistent medical care. Good for short-term rehab if you get the right team; I would not trust it for long-term placement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.85 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      2.7
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Palm Springs Healthcare & Rehabilitation Center

    About Palm Springs Healthcare & Rehabilitation Center

    Palm Springs Healthcare & Rehabilitation Center sits in the Palm Springs community and is a for-profit nursing home with assisted living services. The staff focus on skilled nursing and rehabilitation, offering physical, occupational, and speech therapy right there, seven days a week, and they tailor each recovery plan for each resident with help from doctors and rehabilitation professionals. The building has been renovated and aims for a comfortable, welcoming feel with modern amenities and inviting spaces for residents to recover, relax, or gather in common areas. The center provides 24-hour care for both short and long-term residents, with support for daily needs like bathing, eating, and dressing, plus feeding assistance and retraining.

    Meals come from a dietary staff, including a registered dietician, who work with doctors' orders to make sure food fits each health plan. There's in-house wound care, pain management, enteral and intravenous therapy, and psychological services. The staff also provide social services that look after family caregivers, insurance needs, and personal support, and activities are organized around residents' interests to give social, spiritual, emotional, and recreational outlets.

    There's a dedicated COVID-19 unit for residents suspected or confirmed to have COVID-19, along with strict infection control and hygiene protocols. Staff working in the COVID unit stay there during their shifts, change clothes, shower, and undergo screening when moving between units. The center focuses on monitoring residents, supporting family visits under visitation guidelines, and making sure everyone is as safe as possible.

    Palm Springs Healthcare & Rehabilitation Center also offers a network of resources for seniors and people with disabilities, including emergency services, home health agency services, health library information, medication details, interactive health tools, and help with assistive devices. The facility is involved in state and federal legislative activities too. As for reviews, it holds a rating of 2.7 out of 5 based on 30 reviews, showing a range of opinions from those who've experienced care here. While the website has moments where server errors limit information, the center continues following a commitment to providing care, support, and recovery services in a straightforward and compassionate way.

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