Cristina's Care Home

    1580 Crestwood Dr, San Bruno, CA, 94066
    5.0 · 3 reviews
    • Assisted living
    • Memory care
    • Board and care

    Pricing

    Amenities

    5.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.8
    • Building

      5.0
    • Value

      4.8

    Location

    Map showing location of Cristina's Care Home

    About Cristina's Care Home

    Cristina's Care Home is a small assisted living and memory care home in San Bruno with room for up to six residents, so things stay pretty comfortable and the staff gets to know everyone well, especially since they've got a nurse on call and nursing staff onsite all day and night. Juliet Pacaldo, who's a registered nurse with lots of experience, runs the home and combines her nursing know-how with a focus on making daily life run smoothly-there's a whole care classification system, so every resident gets the help they need, whether that's light, medium, or heavy care, and services cover everything from basic daily help like dressing and bathing, to more involved things like medication management, blood sugar tests, and even two-person transfers if someone needs more help moving around. The building's set up for accessibility, including wheelchair friendly showers, ground floor rooms, and both indoor and outdoor common spaces, which covers spots to sit, walk, or just enjoy fresh air in the garden. They let residents keep small pets, and rooms come furnished, private, semi-private, or even as studios, with phones and Wi-Fi. The separate memory care area, purpose-built for residents with Alzheimer's or dementia, stays secure and has alarms and technology that alert the staff if someone might wander or need extra supervision, and staff keeps a close eye out for everyone, especially those with challenging behaviors. The home covers meal preparation and really pays attention to dietary needs, since they've got vegan, vegetarian, gluten-free, low sodium, low sugar, kosher options, and often cook up something custom for someone with allergies or diabetes. Aides help with things like bathing, clothes, grooming, toileting, and use assistive devices if needed, and the home allows for non-ambulatory support and transfer help, whether that's a lift or two-person assistance. Residents can join in activities every day-board games, movies, music therapy, animal therapy, chair yoga, trivia, karaoke, stretching, or just relaxing in the book room, garden, spa area, or TV lounge. There are devotional services, evening events, art programs, and transportation gets arranged for doctor visits, errands, and spiritual services, and if someone needs it, the home can help with hospice care, respite stays, or bringing in outside services like therapy or dentists. While most residents are older adults, the home also takes in people with disabilities and can handle higher medical needs as long as those fit with the residential care setting. The staff is known for staying organized and treating everyone kindly, and the monthly cost starts around $3,000, though that changes depending on care needs and room choice. Cristina's Care Home doesn't take Medicare unless there's a special certification but accepts private pay, Long Term Care Insurance, and Veterans Aid and Attendance. The California Department of Social Services licenses the facility (license 415600072), and the home keeps everything neat, laundry and cleaning included, so residents can settle in and just focus on living comfortably with plenty of support right on hand.

    People often ask...

    State of California Inspection Reports

    30

    Inspections

    19

    Type A Citations

    14

    Type B Citations

    6

    Years of reports

    21 Aug 2024
    Investigated the allegation of sexual abuse reported by a resident against a staff member, but it was found to be unsubstantiated. Staff interviewed claimed no inappropriate behavior was observed, and other residents felt safe.
    14 Aug 2024
    Confirmed cleanliness, safety, and well-maintenance at the facility during the visit.
    07 Aug 2024
    Identified violations during inspection. Civil penalty assessed. Inspection to be completed at a later date.
    • § 87309(a)
    • § 87555(b)(27)
    • § 87303(a)
    • § 87555(b)(25)
    • § 80075(k)(1)
    21 May 2024
    Identified deficiencies were noted during the inspection, which may result in civil penalties if not corrected.
    • § 87608(a)(3)
    15 May 2024
    Inspection found no deficiencies in the facility during the visit.
    08 May 2024
    Inspection identified deficiencies that need to be addressed to ensure compliance with regulations.
    • § 87705(f)(1)
    • § 87411(c)(6)
    • § 87412(a)(12)
    • § 87355(j)
    • § 1569.695(c)
    21 Feb 2024
    Investigated an alleged incident of sexual abuse involving a resident and staff member, with no deficiencies found during the visit.
    08 Nov 2023
    Confirmed allegations of hazards present in the facility, including nails protruding from wooden floor slabs and cracks in the flooring, were substantiated.
    • § 87303(a)
    11 Oct 2023
    Confirmed deficiencies related to unsafe access to knives, lack of supervision of residents, and unsanitary kitchen conditions. Unfounded claim of staff not cooperating with Ombudsman Representative.
    • § 87555(b)(8)
    29 Aug 2023
    Identified deficiencies in cleanliness, medication management, emergency drills, and staff training during an annual inspection of a care facility.
    • § 87309(a)
    • § 87465(d)(3)
    • § 1569.69(e)(2)
    • § 87303(a)
    • § 1569.695(c)
    • § 87465(c)(2)
    • § 87303(a)(1)
    • § 87303(e)(2)
    • § 87303(e)(5)
    • § 1569.69(e)(1)
    • § 87303(e)(3)
    • § 87555(b)(27)
    • § 1569.69(e)(3)
    05 May 2023
    Confirmed allegations of resident rooms being cluttered and unsanitary were not substantiated, while unfounded claims of staff forcing residents to take medication were also dismissed.
    04 Jan 2023
    Confirmed allegation of staff not notifying resident's authorized representative of resident's death was unfounded as the facility had communicated with the appointed representative as per the resident's Advanced Health Care Directive.
    09 Dec 2021
    Inspection on 12/9/2021 revealed compliance with health and safety regulations, including proper infection control measures and adequate supplies. No deficiencies were cited.
    07 Jul 2021
    Inspection found no deficiencies during annual visit. All residents and staff fully vaccinated against COVID-19 with safety protocols in place.
    07 Jul 2021
    Inspection found no safety hazards, proper infection control measures in place, and staff compliance with licensing requirements.
    07 Jul 2021
    Conducted annual inspection, observed COVID-19 safety measures in place, no deficiencies cited.
    10 Aug 2020
    Investigated a complaint regarding improper food service; found that food offerings matched the sample menu and food supplies were sufficient, resulting in the complaint being deemed unsubstantiated.
    06 Jul 2020
    Confirmed closure of the facility and change of ownership. Surrender of license and notification to the state licensing office. New licensee and administrator in place as of a specified date.
    06 Jul 2020
    Verified closure of the facility in question and confirmed new ownership and administration.
    06 Jul 2020
    Verified closure and change in ownership of the facility.
    28 May 2020
    Confirmed that the facility met all required regulations and standards during the inspection.
    27 May 2020
    Conducted a virtual visit of the facility and found that all necessary requirements and standards were met. No concerns were raised regarding the Administrator's qualifications and skills.
    19 May 2020
    Conducted a virtual inspection of a facility with multiple residents and staff members present, ensuring compliance with safety regulations and adequate living conditions.
    01 May 2020
    Confirmed understanding of regulations and operational procedures during inspection.
    12 Nov 2019
    Identified deficiencies in resident and staff records during an unannounced inspection. Medication management and health screening issues were noted.
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    12 Nov 2019
    Interviews conducted by LPA revealed that a resident declined medical attention on a specific date, but was later found to be away from the facility undergoing surgery. The resident is expected to return after being discharged from the hospital.
    12 Nov 2019
    Confirmed incident of resident refusing urgent medical care. Resident transferred to another facility for further assessment.
    12 Nov 2019
    Identified deficiencies were cleared during inspection.
    08 Nov 2019
    Identified deficiencies were cited during an annual inspection, resulting in an immediate civil penalty.
    • § 1569.17(b)
    • §
    • §
    21 Oct 2019
    Licensing Program Analysts visited the facility for a Case Management visit and found that the plan of correction was cleared during the visit.
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