This community is now operating as Pacaldo.

    Cristina's Care Home

    1580 Crestwood Dr, San Bruno, CA 94066
    • Assisted Living
    • Memory Care

    Mother recovered well at Cristina's

    I placed my mother at Cristina's Care Home and she quickly regained strength and skills in a lovely, large home with a garden. The staff are friendly, inclusive, well-organized and genuinely nurturing, and the meals are delicious-not institutional. A very good choice; I recommend Cristina's Care Home.

    Loved one of resident
    Aug 2026

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    Reviews

    5.00·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

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    Location

    Map showing location of Cristina's Care Home

    Cristina's Care Home is located at 1580 Crestwood Dr, San Bruno, CA, 94066.

    About Cristina's Care Home

    Cristina's Care Home is a small assisted living and memory care home in San Bruno with room for up to six residents, so things stay pretty comfortable and the staff gets to know everyone well, especially since they've got a nurse on call and nursing staff onsite all day and night. Juliet Pacaldo, who's a registered nurse with lots of experience, runs the home and combines her nursing know-how with a focus on making daily life run smoothly-there's a whole care classification system, so every resident gets the help they need, whether that's light, medium, or heavy care, and services cover everything from basic daily help like dressing and bathing, to more involved things like medication management, blood sugar tests, and even two-person transfers if someone needs more help moving around. The building's set up for accessibility, including wheelchair friendly showers, ground floor rooms, and both indoor and outdoor common spaces, which covers spots to sit, walk, or just enjoy fresh air in the garden. They let residents keep small pets, and rooms come furnished, private, semi-private, or even as studios, with phones and Wi-Fi. The separate memory care area, purpose-built for residents with Alzheimer's or dementia, stays secure and has alarms and technology that alert the staff if someone might wander or need extra supervision, and staff keeps a close eye out for everyone, especially those with challenging behaviors. The home covers meal preparation and really pays attention to dietary needs, since they've got vegan, vegetarian, gluten-free, low sodium, low sugar, kosher options, and often cook up something custom for someone with allergies or diabetes. Aides help with things like bathing, clothes, grooming, toileting, and use assistive devices if needed, and the home allows for non-ambulatory support and transfer help, whether that's a lift or two-person assistance. Residents can join in activities every day-board games, movies, music therapy, animal therapy, chair yoga, trivia, karaoke, stretching, or just relaxing in the book room, garden, spa area, or TV lounge. There are devotional services, evening events, art programs, and transportation gets arranged for doctor visits, errands, and spiritual services, and if someone needs it, the home can help with hospice care, respite stays, or bringing in outside services like therapy or dentists. While most residents are older adults, the home also takes in people with disabilities and can handle higher medical needs as long as those fit with the residential care setting. The staff is known for staying organized and treating everyone kindly, and the monthly cost starts around $3,000, though that changes depending on care needs and room choice. Cristina's Care Home doesn't take Medicare unless there's a special certification but accepts private pay, Long Term Care Insurance, and Veterans Aid and Attendance. The California Department of Social Services licenses the facility (license 415600072), and the home keeps everything neat, laundry and cleaning included, so residents can settle in and just focus on living comfortably with plenty of support right on hand.

    People often ask...

    Cristina's Care Home offers assisted living, memory care, and board and care.

    The full address for this community is 1580 Crestwood Dr, San Bruno, CA 94066.

    No, Cristina's Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number415601077
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseePACALDO LLC
    EffectiveJune 17th, 2020
    View the official license record

    Inspection Reports

    25

    Reports

    20

    Type A Citations

    18

    Type B Citations

    4

    Complaints

    7

    Years

    04 Jun 2026Inspection
    Cited multiple deficiencies during the visit, including unlocked sharps, unsecured medications, improper bed rails, missing non-skid mat, and incomplete medication logging; civil penalties assessed.
    • Type ACCR87309(a)Storage Space and Access
    • Type ACCR87465(h)(2)Incidental Medical and Dental Care Services - Central Storage
    • Type ACCR87608(a)(5)(B)Postural Supports - Bed Rails
    • Type BCCR87303(e)(5)Maintenance and Operation - Slip-Resistant Mats
    • Type BCCR87465(a)(6)Incidental Medical and Dental Care Services - Centralized Medication Logging
    04 Dec 2025Complaint
    Investigated allegation that staff did not provide a refund to the resident and found the allegation unfounded.
    10 Jun 2025Inspection
    Identified deficiencies in centrally stored medications, including unlabeled and non-original containers, and missing admission agreements for some residents.
    • Type A87465(h)(4)
    • Type A87465(h)(5)
    • Type A87465(c)(2)
    • Type B87465(a)(6)
    • Type B87506(b)(15)
    15 Apr 2025Inspection
    Observed several health and safety deficiencies, including hot water temperature above safe limits, unlocked medications and a knife, and expired canned goods. These posed immediate risks to residents.
    • Type A87303(e)(2)
    • Type A87309(a)
    • Type A87465(h)
    • Type A87465(h)(1)(A)
    • Type B87555(b)
    25 Feb 2025Complaint
    Investigated allegation that staff did not safeguard residents' personal belongings; found no evidence to support it.
    21 May 2024Inspection
    Identified a deficiency where two residents had half bedrails without a physician's order.
    • Type B87608(a)(3)
    10 May 2024Inspection
    Identified multiple compliance deficiencies, including excessively hot water, unlocked medications, expired liability insurance, use of a storage garage as staff sleeping space, missing emergency/disaster plan, and missing or incomplete resident records and PRN medication orders.
    • Type ACCR87303(e)(2)
    • Type ACCR87309(b)
    • Type ACCR87555(b)(23)
    • Type ACCR87465(h)
    • Type ACCR87618(b)(3)(E)
    • Type BCCR87303(a)
    • Type BCCR87305(a)
    • Type BCCR87308(c)
    • Type BCCR87212(b)(1)
    • Type BCCR87465(e)
    • Type BCCR87506(b)(15)
    • Type BCCR87458(b)
    • Type BHSC1569.618(c)(3)
    • Type BHSC1569.695(a)
    09 May 2024Inspection
    Observed multiple health and safety deficiencies, including expired food, unlocked medications, and unsecured oxygen tanks. Additional issues included hot water at 130.3 degrees Fahrenheit, kitchen vent and ceiling disrepair, unpermitted staff rooms in the garage, and incomplete resident and staff records.
    29 Jul 2023Inspection
    Identified safety and maintenance deficiencies, including the absence of a carbon monoxide detector and water temperature at 143°F in the kitchen. Found additional concerns such as missing non-slip mats in the bathroom, cracks in a toilet tank cover and shower wall, and disposal issues with medications from a former resident.
    • Type A1569.311
    • Type A87303(e)(2)
    • Type B87303(a)
    • Type B87303(e)(5)
    • Type B87633(i)
    04 Jan 2023Complaint
    Determined the allegation that staff did not notify the resident's authorized representative of the death to be unfounded. The authorized representative was the power of attorney designated in the resident's Advanced Health Care Directive.
    14 Dec 2022Complaint
    Investigated a complaint with four allegations; all were unsubstantiated.
    12 Oct 2022Inspection
    Identified an incident where a staff member touched a resident's leg; the resident reported feeling safe afterward.
    06 Sept 2022Inspection
    Observed health and safety screening with 3 staff wearing masks and 11 residents present. No health or safety concerns were noted and no deficiencies cited.
    05 Aug 2022Inspection
    Identified safety concerns including blocked passageways and fingerprint clearance not obtained for a staff member, creating an immediate risk to residents.
    • Type A87468.2(a)(8)
    • Type A1569.17(b)
    21 Jul 2022Inspection
    Observed infection control procedures not followed, with the isolation room door left open and PPE not readily available.
    • Type A87470(b)(3)
    05 May 2022Inspection
    Found that deficiencies cited earlier were corrected and readiness for licensure appeared. Hot water was 120 degrees Fahrenheit, and medications, knives, scissors, and cleaning supplies were secured.
    21 Apr 2022Inspection
    Observed applicants participated in a Component III presentation and demonstrated knowledge of how to operate in compliance with regulations.
    21 Apr 2022Inspection
    Observed safety and security issues during a prelicensing visit, including hot water at 129 degrees, unsecured medications and cleaning supplies, unlocked knives and scissors in the kitchen, missing first-aid kit, a broken dresser, and a backyard exit alarm needing installation.
    07 Jul 2021Inspection
    Found no deficiencies after reviewing staff records and inspecting the site.
    06 Jul 2020Inspection
    Verified closure and change in ownership of the facility.
    06 Jul 2020Inspection
    Verified closure of the facility in question and confirmed new ownership and administration.
    06 Jul 2020Inspection
    Confirmed closure of the facility and change of ownership. Surrender of license and notification to the state licensing office. New licensee and administrator in place as of a specified date.
    28 May 2020Inspection
    Confirmed that the facility met all required regulations and standards during the inspection.
    12 Nov 2019Inspection
    Confirmed incident of resident refusing urgent medical care. Resident transferred to another facility for further assessment.
    21 Oct 2019Inspection
    Licensing Program Analysts visited the facility for a Case Management visit and found that the plan of correction was cleared during the visit.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cristina's Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cristina's Care Home directly. There is no cost for this service. We are compensated by the community you select.

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