Golden Living Point Loma

    3223 Duke St, San Diego, CA 92110
    • Independent Living
    • Assisted Living
    • Memory Care

    Trustworthy caring community for mom

    I've trusted this community with my mom for eight years and feel very fortunate. Rocio and her team are professional, warm, and communicative - staff know residents by name, provide respectful personal care with genuine kindness, and even monitor finances and special requests like daily milkshakes. The building is clean, rooms are roomy and affordable, meals are nutritious with diabetic options from the chef, and activities/special dinners keep residents engaged. Prompt maintenance, convenient shopping nearby, and true family inclusion make this a welcoming, high-quality place.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.93·(27)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.1
    • Meals

      2.9
    • Amenities

      2.3
    • Value

      3.0

    Pros

    • Compassionate, resident-focused caregiving
    • Staff who know residents by name
    • Personalized meal accommodations and special-event dining
    • Onsite chef with diabetic meal options
    • Assistance with residents' finances
    • Spacious, suite-like rooms available
    • Active social activities and organized outings
    • Garden, dining room, and library communal spaces
    • Prompt maintenance response in some units
    • Convenient location near shops and services
    • Affordable pricing compared with similar options
    • Engaged and communicative executive leadership in some cases

    Cons

    • Inconsistent cleanliness and odor concerns in common areas
    • Deferred maintenance and moisture-intrusion issues
    • Inadequate supervision in memory-care and other units
    • Inconsistent staffing levels and staff training
    • Gaps in clinical-incident response and family communication
    • Inconsistent food quality and meal presentation
    • Staff conduct and accountability
    • Security and door-maintenance problems in memory-care
    • Discrepancy between marketing images and actual facility condition
    • Unattractive site with proximity to busy roads and limited walking areas
    • Shared rooms and bathrooms in some units
    • Infection-control concerns, including communicable skin-condition reports

    Summary of reviews

    Reviews for Golden Living Point Loma describe a facility with a mixture of clear strengths and repeated operational weaknesses. Positive comments emphasize a caregiving culture in which many staff are described as warm, attentive, and familiar with residents by name. Several accounts note individualized attention such as personalized meal options, special-event dinners, and assistance with personal-care needs and resident finances. Where present, onsite culinary staff have provided diabetic accommodations and nutritious meals. Physical amenities that reviewers appreciated include spacious rooms, communal dining and library areas, a garden, and a location convenient to nearby shops.

    At the same time, there are recurring concerns about the facility's operational consistency. Multiple reviewers cite inconsistent cleanliness and occasional odor concerns in common areas, along with deferred maintenance issues such as leaks and moisture intrusion. These facility conditions have been raised alongside complaints about understaffing or uneven staffing levels and gaps in staff training; reviewers connected those staffing issues with inadequate supervision, especially in the memory-care wing. There are also serious concerns about the facility's handling of clinical incidents and family communication, including delayed or ineffective notification after resident falls or emergency events. In at least one account, there are allegations of theft and financial misconduct; this type of claim elevates concern about staff accountability and financial safeguards.

    Dining and programming receive mixed assessments. Many families appreciate individualized meal accommodations, occasional special meals, and an active activities program with outings. Conversely, others describe meal quality as inconsistent or low-effort, and note policies that can lead to waste or limited choices. Activity visibility also varied: some reviewers saw an active program, while others observed few organized activities at the time of their visit.

    The facility's physical plant appears uneven. Some reviewers praise recent renovations, cleanliness in particular units, and prompt maintenance response in specific cases. Others describe older areas that need refurbishment, moisture-related damage, malfunctioning memory-care doors, and an exterior location adjacent to busy streets that limits pleasant outdoor walking space. Several reviewers reported a notable discrepancy between online marketing images and the facility's condition observed in person, which raises transparency concerns for prospective families.

    Management impressions are mixed: some families commend the executive director and administrative team for clear communication and partnership, while others describe unresolved complaints and inconsistent responsiveness to concerns. Given the pattern of positive caregiving reports alongside operational gaps, prospective residents and families should conduct an in-person, unannounced visit, tour multiple units including the memory-care wing, and ask targeted questions about staffing ratios, incident-response protocols, infection-control practices, maintenance schedules, security of memory-care exits/doors, and policies around financial oversight. These steps will help corroborate the aspects of care and environment that matter most to each family.

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    Location

    Map showing location of Golden Living Point Loma

    Golden Living Point Loma is located at 3223 Duke St, San Diego, CA, 92110.

    About Golden Living Point Loma

    Golden Living Point Loma sits in Point Loma, San Diego, and has been in business for 19 years as a corporation with a President and Administrative Manager leading its management team, and the place feels lived-in and comfortable, with separate housing options for men and women, private or shared studio apartments, and aging-in-place choices so residents can stay as their needs change, whether they need independent living, assisted living, memory care for dementia or Alzheimer's, short-term respite care, or end-of-life hospice. The staff here are trained and friendly, available around the clock, and offer help with daily tasks, medical care needs, and vital services like diabetes care, one-person transfer assistance, 24/7 supervision for those who wander or experience sundown syndrome, all under state licensing even though there's no BBB accreditation listed.

    Residents get access to onsite skilled nurses, in-house physical and occupational therapy, partnerships with outside home-health agencies, and personalized attention to healthcare, including physical therapy, diabetic management, and help with special diets like vegetarian, low sodium, and low fat, as well as regular access to a dietician if that's needed. Meals are provided in a formal dining room with chef-prepared food, and there's a cozy café for coffee or tea, community dining settings for socializing, and plenty of nutrition built into the menu choices; there's housekeeping, laundry and dry cleaning, too, which lightens the daily load.

    People have plenty to do at Golden Living Point Loma, whether it's taking part in indoor activities, joining offsite trips for entertainment or errands, enjoying devotional services, or relaxing outdoors in the courtyard's shaded gazebo or garden, and there's a barber and salon for grooming needs and a pet-friendly approach that welcomes dogs and cats. The community puts a clear focus on offering each resident social interactions and structured activities that help with mind and body, yet staff also respect residents' wishes to opt out when they want peace and privacy. Folks who need memory care get special support and brain-stimulating programs, with custom plans made for their unique situations. Those choosing hospice care find compassionate support and a focus on comfort, dignity, and spiritual and cultural needs as life's end draws closer.

    To help people stay mobile and connected, Golden Living Point Loma provides free transportation, community-operated rides for outings and appointments, and parking for those who can still drive, plus the entire place follows no-smoking rules indoors-no exceptions in private or public areas. English is the main language, and the facility has a website offering details, photos, a menu for navigation, contact by email, and even a virtual tour, making it easy for families to check in or learn more. Golden Living Point Loma doesn't claim perfection, but it spends its energy offering reliable healthcare, a sense of home, and choices for living that suit different needs and preferences, making sure compassion, respect, and dignity come first for everyone who stays there.

    People often ask...

    Golden Living Point Loma offers competitive pricing, with rates starting at a cost of $2,800 per month.

    Golden Living Point Loma offers independent living, assisted living, and memory care.

    There are 21 photos of Golden Living Point Loma on Mirador.

    Yes, Golden Living Point Loma allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 3223 Duke St, San Diego, CA 92110.

    No, Golden Living Point Loma does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374602369
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity113 residents
    LicenseeGOLDEN LIVING HEALTH MANAGEMENT, INC.
    EffectiveMarch 26th, 2007
    View the official license record

    Inspection Reports

    99

    Reports

    27

    Type A Citations

    27

    Type B Citations

    58

    Complaints

    7

    Years

    23 Mar 2026Inspection
    Observed no deficiencies and overall compliance with safety and care standards during the annual review.
    21 Feb 2026Complaint
    Identified that a resident with diabetes did not receive timely medical care and missed insulin for an extended period, leading to hospitalization for diabetic ketoacidosis and dehydration.
    • Type A87465(a)(1)
    • Type A87465(a)(4)
    03 Feb 2026Inspection
    Identified that one staff member worked without fingerprint clearance and association to the facility. This created an immediate health and safety risk to residents.
    • Type A87355(e)(2)
    03 Feb 2026Complaint
    Investigated allegation that a staff member touched a resident inappropriately; interviews and records did not establish evidence to support the claim.
    29 Jan 2026Complaint
    Investigated the allegation that staff did not ensure a safe environment for a resident. Interviews and observations were completed.
    29 Jan 2026Complaint
    Investigated an allegation that staff financially abused a resident; findings showed inconsistent statements and no evidence to support or corroborate the claim.
    20 Jan 2026Complaint
    Investigated a complaint alleging a resident was not accorded dignity by staff during a roommate issue and language used on phone calls. Interviews and records did not establish the allegation.
    16 Jan 2026Inspection
    Identified that a resident-related incident was not reported to the licensing agency within seven days as required.
    • Type B87211(a)(1)(D)
    16 Jan 2026Complaint
    Investigated allegations included neglect resulting in a serious leg infection and amputation, staff not assisting with showering, and failing to address a change in condition. There was also an allegation that medication was not provided as prescribed.
    • Type A87468.2(a)(4)
    • Type A87466
    • Type B87464(f)(4)
    14 Jan 2026Inspection
    Investigated a report that a staff member had inappropriate encounters with two residents; no deficiencies were found.
    17 Dec 2025Complaint
    Investigated an allegation that lack of supervision resulted in a resident altercation injury; evidence did not establish who caused the bruise.
    13 Nov 2025Inspection
    Identified no deficiencies cited during the visit.
    05 Nov 2025Inspection
    Found no deficiencies identified during the case management visit.
    17 Oct 2025Complaint
    Investigated allegation that staff financially abused a resident; evidence did not establish the allegation.
    01 Oct 2025Complaint
    Investigated a complaint that staff did not accord residents dignity. Interviews and records did not provide enough evidence to support the allegation.
    17 Sept 2025Complaint
    Investigated an allegation that staff caused bruising to a resident; evidence did not support the allegation.
    17 Sept 2025Complaint
    Investigated an allegation that staff did not provide a safe environment for a resident. Evidence did not prove the allegation.
    05 Jun 2025Complaint
    Investigated allegations that medication was not given as prescribed, that medical care was not arranged to meet residents' needs, and that night staffing was inadequate.
    05 Jun 2025Complaint
    Investigated the allegations that a resident's medication was not secured and that bathrooms were not properly cleaned, and found insufficient evidence to support these claims.
    23 May 2025Complaint
    Investigated eviction protocol allegation regarding a resident. Findings indicated there was insufficient evidence to support or corroborate the allegation.
    21 Mar 2025Inspection
    Observed no immediate health or safety issues during a case management visit. Noted that a bedridden fire clearance was approved for one resident and that an updated license will be issued after final review.
    21 Mar 2025Inspection
    Observed a clean, safe environment with functioning systems and adequate supplies; no deficiencies cited.
    06 Feb 2025Complaint
    Investigated the allegation that staff did not safeguard a resident's personal belongings; found inconsistent statements and no clear support.
    17 Jan 2025Inspection
    Confirmed no deficiencies were issued during this visit; an earlier deficiency noted a resident lacking a written order for multivitamins.
    08 Jan 2025Inspection
    Identified missing current written orders for one resident’s medications and an outdated resident appraisal.
    • Type B87465(e)
    • Type B87463(i)
    08 Jan 2025Complaint
    Investigated an allegation that staff did not repair a wall allowing rodents into a resident's room; evidence showed the hole was not completely repaired and a rodent was observed.
    • Type B87303(a)
    08 Jan 2025Complaint
    Investigated the allegation that staff could not communicate with residents due to a language barrier and found English-speaking staff on each shift capable of communicating with residents and outside agencies.
    08 Jan 2025Complaint
    Investigated an allegation that staff did not ensure a resident was treated with dignity in their relationships with others. Findings showed inconsistent statements and did not establish evidence to support the allegation.
    18 Dec 2024Inspection
    Identified a resident's medical incident during dialysis-related transport and subsequent death; no deficiencies issued.
    07 Nov 2024Complaint
    Investigated an allegation of neglect/lack of supervision resulting in use of illegal drugs; found evidence of residents using illegal drugs on the premises and related supervisory issues.
    • Type A87405(b)
    17 Oct 2024Inspection
    Investigated an incident where a staff member was alleged to rough with a resident during a brief change; the administrator acted appropriately and no deficiencies were cited.
    17 Oct 2024Inspection
    Observed clean, sanitary, and well-maintained conditions with no deficiencies cited.
    26 Sept 2024Inspection
    Observed no deficiencies during a case management visit.
    23 Aug 2024Complaint
    Investigated allegations about a resident's change in condition, incontinence care, overall resident care, staffing, and dietary needs; evidence did not establish violations.
    20 Aug 2024Complaint
    Investigated allegation that staff did not ensure access or assistance to required physical therapy appointments. Findings indicated the Home Health agency decided on PT authorization and available records did not establish evidence supporting the allegation.
    20 Aug 2024Complaint
    Investigated the allegation that staff handled residents roughly and did not treat residents with dignity and respect; interviews and records did not provide evidence to support these allegations.
    11 Jul 2024Complaint
    Investigated a complaint about room temperatures; residents reported varying experiences, but there was no evidence to support the allegation.
    26 Jun 2024Inspection
    Identified neglect and lack of supervision that contributed to a resident's death; civil penalty of $15,000 warranted.
    • Type A22CCR87705(c)(5)(A)
    19 Jun 2024Inspection
    Investigated an allegation that the licensee did not ensure needed medical care for a resident after a fall.
    • Type A87465(g)
    • Type A1569.49(f)
    • Type A15610.67
    19 Jun 2024Inspection
    Identified that a staff member did not have a transferred criminal record clearance or be associated to the site, creating potential risk to residents.
    • Type A87355(e)(2)
    • Type A87355(c)
    02 May 2024Complaint
    Investigated allegations that a resident sustained multiple falls due to neglect, staff gave the resident wrong medications, and the resident consumed facility food causing food poisoning.
    02 May 2024Complaint
    Investigated the allegation that lack of supervision led to a resident injury. Evidence did not support this claim.
    02 May 2024Inspection
    Identified a deficiency related to basic services; no deficiencies were observed during this visit.
    18 Apr 2024Complaint
    Investigated lack of supervision that allowed a resident to wander away from the building; the resident left the premises, had a fall, and was transported by paramedics, with no injuries sustained.
    • Type B1569.312(d)
    18 Apr 2024Complaint
    Investigated the allegation that staff did not assist a resident with feeding and that the facility smelled of mold; evidence did not corroborate the claims.
    02 Apr 2024Complaint
    Investigated the allegation that medications were not given as prescribed to a resident. Staff stated they dispensed the medication after an allergy was identified, despite the resident's allergy and hospital documentation.
    • Type A87465(a)(4)
    02 Apr 2024Inspection
    Investigated a self-reported incident involving a resident who was hospitalized for chest pain, refused to return, and threatened harm. Increased status checks and a staff meeting were implemented to ensure safety.
    19 Mar 2024Complaint
    Investigated the allegation that lack of supervision led to a resident altercation and the allegation that staff verbally abused a resident.
    29 Feb 2024Complaint
    Investigated a complaint about eviction and staff response times. Interviews indicated no eviction occurred and staff addressed residents' care needs, with some reporting staffing strain during October 2020 due to the COVID-19 pandemic.
    28 Feb 2024Complaint
    Investigated allegations about prescription refills, transportation, and communication with residents and emergency personnel; findings showed no evidence supporting the allegations.
    28 Feb 2024Inspection
    Observed an unannounced visit for a required annual review, with records reviewed, a site tour conducted, and staff and clients interviewed.
    26 Feb 2024Complaint
    Investigated the allegation that staff did not administer a resident's Nortriptyline as prescribed. MARs showed the medication was not given for nine days, and another medication was not administered as prescribed during a related period.
    • Type B87465(c)(2)
    23 Feb 2024Inspection
    Identified that a staff member worked at the site without a background clearance properly transferred to this site before returning to work. This created an immediate safety risk to residents.
    • Type A87355(e)(2)
    23 Feb 2024Complaint
    Investigated a claim that staff failed to reposition a resident and that the room temperature was not maintained within regulation. Found insufficient evidence to prove the concerns occurred.
    21 Feb 2024Complaint
    Investigated an allegation that residents were financially abused; found inconsistent statements and no evidence to support the claim.
    08 Feb 2024Complaint
    Investigated a complaint alleging staff did not provide adequate service to residents; interviews indicated staff performed cleaning, assistance, showering, and rounds to check on residents.
    30 Oct 2023Complaint
    Investigated an allegation that medication was mishandled and that room temperature, disrepair, insects, lighting, and food service were inadequate. Found insufficient evidence to corroborate these concerns.
    20 Sept 2023Complaint
    Investigated the allegation that medications were not given as prescribed and that items posing a danger were accessible. Also reviewed concerns that lack of supervision contributed to an injury, inadequate incontinent care, and failure to safeguard personal items.
    • Type B87465(a)(4)
    • Type B87309(a)
    16 Aug 2023Complaint
    Identified that telephone service was not operable after business hours and no voicemail was set up, preventing messages from being received.
    • Type B87311
    26 Jul 2023Complaint
    Found no evidence to support the allegations that food was inadequate, residents' care needs were unmet, or incontinence care was not provided, and that staff lacked background clearances or proper training.
    21 Jul 2023Complaint
    Investigated allegations that a resident developed multiple pressure injuries due to neglect and that staff did not arrange medical care or observe changes in condition; findings did not substantiate the allegations.
    05 Apr 2023Complaint
    Investigated the allegation that COVID-19 guidelines were not followed. Records and interviews showed the administrator notified the responsible party per the mitigation plan, and there wasn't enough evidence to support the allegation.
    22 Mar 2023Complaint
    Investigated an allegation that the licensee did not meet the needs of a resident. The resident was sad and wanted more family visits.
    22 Mar 2023Complaint
    Investigated allegations about delayed treatment for a resident, staff not responding promptly, and a resident's return after SNF discharge. The investigation found no evidence to support these allegations.
    14 Feb 2023Inspection
    Found that independent residents' medications were not secured in a safe, locked place, creating a potential health risk.
    • Type B87465(h)(2)
    14 Feb 2023Complaint
    Investigated a resident room change without amending the admissions agreement.
    • Type B87507(f)
    17 Jan 2023Complaint
    Investigated a claim that staff did not properly assist a client with prescription medication. The investigation did not find sufficient evidence to prove the claim.
    20 Dec 2022Complaint
    Investigated an allegation that a resident requiring a higher level of care was retained without a skilled professional to administer insulin and monitor blood glucose. Interviews and records indicated the resident could not manage their own diabetes care, including administering insulin and performing blood glucose checks.
    • Type B87628(a)
    29 Nov 2022Complaint
    Identified that staff did not assist with self-administered medications for a resident and that a resident's room was not kept clean, safe, or sanitary.
    • Type A87465(a)(4)
    • Type B87303(a)
    15 Nov 2022Complaint
    Investigated a complaint that a resident could not attend a dental appointment because staff did not hold medications as ordered. Found insufficient evidence to prove the allegation.
    11 Oct 2022Inspection
    Identified missing resident appraisals for three residents, indicating documentation gaps in care records.
    • Type B87463(c)
    11 Oct 2022Inspection
    Identified four incidents: two elopements and two thefts; one eloped and did not return, the other was found by police; no injuries were reported; no deficiencies were issued.
    23 Sept 2022Inspection
    Observed two self-reported incidents: a theft involving a resident and a resident fall resulting in an injury.
    09 Sept 2022Complaint
    Investigated an allegation that showers did not maintain hot water temperature; hot water reached up to 128°F and fixtures did not regulate flow, causing unsafe temperatures.
    • Type A87303(e)(2)
    • Type B87303(a)
    22 Jun 2022Inspection
    Investigated an AWOL incident involving a resident who was absent without leave and later returned unharmed.
    20 May 2022Complaint
    Identified that a resident experienced multiple unwitnessed falls, staff did not obtain timely medical evaluation or administer prescribed medications, and did not notify the resident’s responsible party, resulting in a serious injury.
    • Type A87465(g)
    • Type A87465(a)(4)
    • Type B87466
    • Type B87464(d)
    20 May 2022Complaint
    Investigated a complaint that a resident was humiliated by name-calling and that a resident's right to associate with another resident was restricted. Evidence did not support these claims.
    18 May 2022Inspection
    Identified deficiencies showing an outdated medical assessment for one resident and that a resident was allowed to leave unassisted despite a restriction, raising safety concerns.
    • Type A87464(f)(1)(c)
    • Type A87101(c)(3)
    • Type A1569.2(c)
    • Type B87458(a)
    18 May 2022Complaint
    Investigated and found that a resident did not receive medications timely due to refill miscommunication and delays. The issues were linked to refill coordination and mail-delivery service, affecting medications in February and March 2022.
    • Type A87465(a)(4)
    18 May 2022Complaint
    Found that the claim of disrepair was unfounded. Interviews showed the doorknob wasn't broken and was replaced after residents reported difficulty opening it.
    29 Apr 2022Inspection
    Investigated a self-reported incident in which a resident left and was transported to the hospital. Found that there was no current Resident Appraisal on file for that resident.
    • Type B87463(c)
    • Type B87467
    16 Mar 2022Inspection
    Found no deficiencies during a required annual licensing visit.
    19 Jan 2022Inspection
    Observed a technical assistance visit focusing on disinfection, testing, vaccination, screening protocols, and PPE; no deficiencies were cited.
    17 Nov 2021Inspection
    Identified concerns during a case-management visit and discussed them; no deficiencies were issued.
    24 Sept 2021Inspection
    Identified an incident involving a staff member allegedly abusing multiple memory care residents.
    12 Nov 2020Inspection
    Investigated a death from a fall; found that the resident with major neurocognitive disorder required stand-by assistance and supervision during toileting, but staff did not provide it and failed to update the care plan after discharge, contributing to a fatal traumatic brain injury.
    04 Aug 2020Inspection
    Identified deficiencies in care practices and medication management during the visit.
    • Type A87303(e)(2)
    • Type B87303(a)
    28 Jul 2020Complaint
    Reviewed allegations of failure to provide transportation without proper notice and lack of communication between staff and residents. Insufficient evidence to prove violations occurred.
    22 Apr 2020Complaint
    Unsubstantiated complaint alleging inadequate care and disrespectful treatment of a resident.
    • Type A87465(g)
    • Type B87465(a)(4)
    • Type B87466
    • Type B87464(d)
    15 Apr 2020Complaint
    Investigated allegation of staff not safeguarding resident's personal property, but evidence was inconclusive.
    13 Apr 2020Inspection
    Investigated a resident's death via telephone due to COVID-19; requested copies of resident, staff, and facility records. No deficiencies observed.
    • Type A87465(a)(4)
    05 Feb 2020Inspection
    Reviewed deficiencies were addressed during a visit by Licensing Program Analysts.
    28 Jan 2020Complaint
    Confirmed lack of supervision leading to resident falls and unsubstantiated claims of unexplained injuries.
    30 Dec 2019Inspection
    Identified deficiencies during visit; extension granted for compliance.
    • Type A87101(c)(3)
    • Type B
    23 Dec 2019Inspection
    Conducted visit, discussed compliance issues, no deficiencies cited.
    • Type B87467
    03 Dec 2019Inspection
    Identified deficiencies included inadequate financial record-keeping, discrepancies in resident rate payment, and lack of policies for resident refunds.
    • Type A
    14 Nov 2019Inspection
    Conducted an inspection of a care facility, no immediate health or safety violations were observed during the visit.
    31 Oct 2019Complaint
    Confirmed financial abuse of a resident by a staff member, leading to criminal charges and guilty plea.
    29 Oct 2019Inspection
    Visited facility, spoke with residents, toured premises, found no health or safety violations.

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