Point Loma Elder Care

    3941 Liggett Dr, San Diego, CA 92106
    • Assisted Living
    • Memory Care

    Excellent caring comfortable assisted living

    I placed my mother here and am very pleased: a bright, spacious, well-kept home with lovely furnishings and inviting common areas. The staff are attentive, caring, and stable (no turnover in four years), the director is competent and personable, and they even use a music therapist. Meals are delicious, medications are timely, there's daily social interaction, and there's no extra charge for incontinence. My mother is very happy here and I highly recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    3.71·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      2.5

    Pros

    • Caring, friendly caregivers
    • Attentive and wonderful staff
    • No staff turnover in four years (staff stability)
    • Clean, well-kept facility
    • Positive, uplifting atmosphere
    • Delicious meals / good dining
    • Timely medication administration
    • Regular daily interactions and socialization among residents
    • Highly recommended by families/residents
    • Overall very good care

    Cons

    • Few activities offered
    • Lack of staff training in assistive tools
    • High cost / very pricey

    Summary of reviews

    Overall sentiment across the provided review summaries is strongly positive, with multiple reviewers emphasizing high-quality care, a warm staff culture, and a clean, well-maintained environment. Words such as "outstanding," "grateful," and remarks like "my mother is very happy here" appear in the feedback, indicating that families and residents generally feel comfortable and satisfied with the level of personal attention and the atmosphere at Point Loma Elder Care.

    Care quality and staff: The most consistent theme is the strength of the caregiving team. Reviews repeatedly describe caregivers as caring, friendly, attentive, and "wonderful." Several comments highlight stability in staffing — notably "no staff turnover in 4 years" — which suggests continuity of care and likely contributes to the positive relationships residents and families describe. Timely medication administration and descriptions of "very good care" further support the conclusion that clinical and daily care tasks are handled reliably.

    Facilities and atmosphere: Multiple reviewers call the facility clean and well kept and mention a positive energy in the house. These observations point to good housekeeping and an environment that residents find pleasant. The combination of cleanliness, a welcoming atmosphere, and staff continuity creates an overall impression of a safe, stable place for residents.

    Dining and daily life: Dining receives specific praise — "delicious meals" and good food are cited more than once — which is an important quality-of-life factor for residents. Reviewers also note regular daily interactions with other residents, indicating that informal socialization happens naturally within the community.

    Activities and training concerns: The primary negatives that appear across the reviews are limited in scope but important. Several summaries mention "few activities," suggesting programming or structured activity offerings may be minimal or not meet every family's expectations for engagement. One review raises a concern about "lack of staff training in assistive tools," which indicates potential gaps in specific skill sets (for example, proper use of transfer belts, lifts, or other mobility aids). This is an operational concern because adequate training affects safety and quality of care for residents with mobility needs.

    Cost and value: Price sensitivity is another recurring point: one reviewer explicitly calls the facility "very pricey." That single but clear comment suggests that while many families are pleased with the care, some perceive the cost as high relative to their budget or expectations. When combined with the activity and training concerns, potential residents and families should weigh the strengths in caregiving and cleanliness against these drawbacks and the overall cost.

    Conclusion: In summary, Point Loma Elder Care is portrayed as a well-kept, warmly run facility with consistent, attentive staff, dependable medication management, and good dining — all factors that lead families to highly recommend it and express gratitude. The most notable areas for improvement are expanding or clarifying activity programming, addressing any gaps in assistive-device training for staff, and ensuring families understand pricing and value. For prospective residents who prioritize personalized, stable caregiving and a clean, positive environment, the reviews suggest this facility is a strong option; those who prioritize a broad activities schedule, specialized mobility-assistance expertise, or lower cost may want to ask targeted questions or compare alternatives before deciding.

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    Location

    Map showing location of Point Loma Elder Care

    Point Loma Elder Care is located at 3941 Liggett Dr, San Diego, CA, 92106.

    About Point Loma Elder Care

    Point Loma Elder Care sits on Liggett Drive in San Diego and has only six beds, so residents get a lot of attention, and you'll find a home-like setting where two caregivers stay with everyone around the clock. The facility is licensed as a Residential Care Home for the Elderly, #374603576 and #374604019, and they stick to elder care, so they're set up for folks who need help with daily things like bathing, grooming, getting dressed, shaving, and personal care like haircuts and nail care if anyone asks. People who need memory care, help with dementia, or assistance like incontinence care, Hoyer lift help, catheter care, or even hospice services can stay here, and there are special features for those who need help eating or even two-person assist for transfers or feeding.

    There's a choice of private rooms, including larger rooms and some with attached bathrooms, which gives people their own space and privacy. The staff serves three home-cooked meals a day plus snacks, and if someone's got a special diet, they'll do that too, and they make sure food is good and nutritious. The atmosphere feels like a real home-a family-type place with walks, board games, music therapy, aromatherapy, and group activities so people stay involved and keep their minds busy. Walks, board games, music, and sensory things like aromatherapy are all part of it, and they keep it simple so everyone can join in, and there's help with medication and laundry, housekeeping, and even medical stuff with on-call doctors, nurses, PT, and OT if emergencies come up.

    They offer more than some bigger places with board and care, respite care so families can take a break, and medical transportation if someone needs it. People can be ambulatory or non-ambulatory, meaning if someone can walk on their own or if they can't, they're welcome, and even those who are bedridden will be supported. Supervision here is always present, with two trained and loving caregivers every day and night, and they put a real focus on dignity, privacy, and keeping everyone as independent as they want to be. The philosophy is to treat everyone as unique, fit the care to what they want, and include family and friends in activities so no one feels left out.

    Point Loma Elder Care is part of a small community that also includes Safe Harbor Elder Care and Sunset Cliffs Elder Care, sharing a similar approach and attention to detail, keeping it all straightforward and welcoming.

    People often ask...

    Point Loma Elder Care offers assisted living, memory care, and board and care.

    There are 3 photos of Point Loma Elder Care on Mirador.

    The full address for this community is 3941 Liggett Dr, San Diego, CA 92106.

    No, Point Loma Elder Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374605026
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseePOINT LOMA ELDER CARE LLC
    EffectiveApril 8th, 2026
    View the official license record

    Inspection Reports

    28

    Reports

    5

    Type A Citations

    4

    Type B Citations

    12

    Complaints

    6

    Years

    08 May 2026Complaint
    Investigated a staff-hitting allegation; no specific date or staff could be identified, and corroborating information was not found.
    04 Mar 2026Inspection
    Observed that pre-licensing is complete and ready for licensure, with all items reviewed in compliance.
    10 Feb 2026Complaint
    Investigated a complaint alleging physical abuse resulting in serious bodily injury and staff did not safeguard a resident's personal items; determined the allegations unsubstantiated.
    03 Feb 2026Inspection
    Participated in COMP II and confirmed understanding of licensing requirements.
    13 Jan 2026Complaint
    Investigated an allegation that staff physically abused a resident. Interviews and records did not support the claim, and no signs of abuse were observed.
    08 Oct 2025Inspection
    Found that licensing requirements were met and no deficiencies were issued.
    08 Oct 2025Inspection
    Found no deficiencies and observed clean, safe, and well-maintained conditions with current, complete records and no immediate health or safety concerns.
    26 Aug 2025Complaint
    Investigated allegation that neglect and lack of supervision resulted in abuse; interview and record review found no evidence to support the allegation.
    23 May 2025Complaint
    Investigated a complaint alleging staff did not assist a resident with dental care and with dressing. Evidence showed staff did assist with cleaning and maintaining dental implants and with dressing in many situations, but there were questions about one occasion and the evidence did not meet the burden to prove the violations.
    21 Jan 2025Inspection
    Observed no immediate health or safety concerns during an unannounced case management visit.
    25 Oct 2024Inspection
    Observed an unannounced case management visit during which signatures were secured, amended reports delivered, and staff training records requested.
    04 Oct 2024Inspection
    Identified a civil penalty under review related to a prior complaint alleging neglect that caused a resident to sustain a stage 4 pressure injury.
    • Type A1569.49
    04 Oct 2024Inspection
    Observed clean, safe, and well-maintained premises with functioning safety systems and proper medication storage; no deficiencies were cited.
    04 Oct 2024Inspection
    Observed an immediate civil penalty related to a prior complaint alleging lack of supervision of a resident.
    04 Oct 2024Inspection
    Identified a $500 civil penalty related to a 2019 complaint alleging a resident was left in soiled clothing.
    13 Nov 2023Complaint
    Investigated a complaint alleging staff did not treat a resident with dignity and other claims of assault and destruction of belongings. Found evidence supporting the dignity-related concern, while the assault and property destruction claims lacked corroboration.
    • Type BCCR 80072(a)(3)
    20 Oct 2023Inspection
    Observed five of six residents were non-ambulatory, with no bed-ridden or hospice cases identified. The site appeared organized and well-maintained, with working safety systems, proper medication storage, and adequate food and supplies.
    12 Oct 2023Complaint
    Investigated a complaint alleging neglect/lack of supervision of a resident; found staff did not provide adequate care and supervision, resulting in a fall with minor injuries.
    • Type A87464(f)(1)
    • Type A87101(c)(3)
    • Type A1569.2(c)
    30 Mar 2023Complaint
    Investigated allegations that staff did not treat residents with dignity, yelled at residents, or intimidated residents. Interviews and observations did not corroborate these claims.
    30 Mar 2023Inspection
    Observed no deficiencies related to resident personal rights or incidental medical and dental care.
    23 Mar 2023Complaint
    Investigated the allegation that meals did not meet a resident's needs. Records and interviews showed no evidence meals were denied, and the resident declined in health and died while under hospice care.
    31 Oct 2022Inspection
    Observed that infection control measures were in place and no deficiencies were cited.
    22 Aug 2022Complaint
    Investigated a complaint that the admission agreement was not followed regarding a rent increase tied to a higher level of care. Records showed notice was provided and the rent increase occurred after a delay.
    21 Apr 2022Inspection
    Observed residents in care and reviewed records; found no deficiencies.
    14 Sept 2021Inspection
    Observed no deficiencies during an unannounced required 1-year visit and noted proper infection control measures.
    30 Jun 2021Inspection
    Conducted a virtual case management visit to deliver an amended document to the administrator and conducted an exit interview.
    18 Jun 2021Complaint
    Investigated failure to provide night-time incontinence care and unmonitored bed/chair alarms, creating potential health and safety risks for residents.
    • Type A87625(b)(3)
    • Type B87705(a)(4)
    • Type B87411
    • Type B87415
    30 Sept 2020Complaint
    Identified the allegation that care staff failed to turn the resident every two hours, leading to stage four sacral pressure injuries.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Point Loma Elder Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Point Loma Elder Care directly. There is no cost for this service. We are compensated by the community you select.

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