I moved my mom to Atria Willow Glen and she's doing very well - the grounds are beautiful (koi pond, pool, gardens), the apartments are clean and updated, and the long-tenured staff are friendly, caring, and attentive. There are tons of activities and generally good food, but meal service, new-resident orientation and transportation can be uneven, some rooms/areas feel dated, and accessibility is limited. Overall the care, community and value gave us peace of mind - I would recommend it.
Atria Willow Glen sits in a neighborhood in San Jose, California, and it's got grounds with shady trees, courtyards, walking paths, koi ponds, and nearby spots like parks, banks, museums, medical offices, and shopping. The building has two stories, and the community offers residents different levels of care, like independent living, assisted living, memory care, and even nursing support. There are studios, one-bedroom, and two-bedroom apartments, each with options for balconies or patios and either a kitchen or kitchenette, and the rooms come in several sizes, like 400, 590, or 750 square feet. Safety is always top of mind, as the staff use emergency alert pendants or wristbands, and there are grab rails and 24/7 help from on-site and on-call nurses.
People who need help with daily things, like bathing, getting dressed, or taking medicine, have trained staff there, plus support from nurses, podiatrists, and therapists for physical, occupational, and speech needs, and there's also a dentist and help with hospice or respite when required. Atria Willow Glen gives people the chance to stay active and connect with others, with indoor and outdoor spaces, a swimming pool and hot tub, media room, salon, barbershop, fitness center, and plenty of places to relax or visit-plus there's a bistro, a community dining room, and a hospitality-focused events space. They've got chef-prepared meals, including healthy choices with seasonal ingredients, and staff handles transportation, laundry, cleaning, and maintenance.
Residents can take part in art classes, outings to local parks like Willow Street Frank Bramhall Park and Los Gatos Creek County Park, or join social activities like casino-themed parties, book swaps, and outdoor celebrations from The Social Series. The Engage Life® program has daily events that help people learn, make friends, stay fit, and discover new hobbies, with memory games and programs for those with dementia in secure areas so that people stay safe. Pets are welcome, and there are male and female resident accommodations available. Many enjoy sitting outside in the gardens, chatting by the koi pond, or spending quiet time in the courtyards, and there are always activities on and off site to join, including devotionals, fitness, and exercise programs. There's a focus on giving people choices, whether they need a little help or more personal care, and the place always keeps a clean environment with friendly staff ready to help, so people can keep their independence or get extra support as they age.
Atria Senior Living, founded in 1996 and headquartered in Louisville, Kentucky, is one of North America's largest senior living providers, operating more than 230 communities across 38 U.S. states and seven Canadian provinces. Serving approximately 35,000 residents and employing over 10,000 staff members, Atria has grown from managing 20 communities to become a leader in the senior living industry with over $1.3 billion in revenue under management.
The company offers a comprehensive range of care options including independent living, assisted living, memory care, and short-term stays through multiple brands: Atria Senior Living, Holiday by Atria, Atria Retirement Canada, Atria Signature Collection, and Coterie Senior Living (a joint venture with Related Companies). Their communities are particularly concentrated along the east and west coasts, with significant presence in major metropolitan areas including New York, California, Toronto, Boston, Houston, Atlanta, Dallas, Seattle, and Portland.
Atria's philosophy centers on their belief that "People belong together®," emphasizing connection and creating homes where residents can thrive regardless of their care needs. Their signature Engage Life® program provides daily opportunities for residents to learn, socialize, stay fit, and achieve personal goals. Since 2004, Atria's pioneering Quality Enhancement program has set industry standards through bi-annual unannounced audits, focusing on both clinical excellence and resident experience.
The company's commitment to excellence has earned widespread recognition, including over 120 prestigious industry awards in 2023 alone. Notably, 49 communities received top-tier recognition awards – more than any other senior living provider nationwide. Since 2018, Atria communities have averaged less than one deficiency per state survey, demonstrating their consistent dedication to quality care and regulatory compliance. This award-winning approach, combined with their innovative in-house marketing and comprehensive employee recognition programs, positions Atria as a trusted leader in senior living solutions.
People often ask...
Atria Willow Glen offers competitive pricing, with rates starting at a cost of $3,595 per month.
Atria Willow Glen offers independent living, assisted living, memory care, and board and care.
There are 34 photos of Atria Willow Glen on Mirador.
Yes, Atria Willow Glen allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1660 Gaton Dr, San Jose, CA, 95125.
Yes, Atria Willow Glen offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
54
Inspections
1
Type A Citations
5
Type B Citations
6
Years of reports
20 Nov 2023
20 Nov 2023
Found that a resident with a neurocognitive disorder smeared feces, wandered, and required supervision with toileting and other ADLs. The shared bathroom was locked to manage behavior, there was no awake night staff or toileting log, and staff could not show adherence to the planned toileting schedule.
30 Sept 2022
30 Sept 2022
Found robust infection-control measures in place, including symptom screening and temperature checks for all, entry hand sanitizer, PPE with fit-tested masks, frequent cleaning, and ongoing staff training, with daily symptom logs kept.
Reviewed and updated administrator documents and qualifications; no deficiencies cited.
16 Nov 2023
16 Nov 2023
Found that locking the bathroom to prevent feces smearing was substantiated; two other concerns—one about a fall causing bruises that staff were unaware of, and another about residents not being provided activities—were unfounded.
§ 87468.1(a)(2)
§ 87468.2(a)(4)
10 Jul 2025
10 Jul 2025
Found no deficiencies after an unannounced visit; observed two-day perishable and seven-day nonperishable food supplies, secure storage for medications, knives, and cleaning products, proper room and hot water temperatures, and a secured pool fence. Noted functioning smoke and carbon monoxide detectors, a recent fire/earthquake drill, and reviews of records with three staff and three residents plus interviews with three staff and three residents.
§ 9058
30 Jul 2024
30 Jul 2024
Found no deficiencies after an unannounced visit with six residents and two staff present. Noted secure storage for medications, knives, and cleaning supplies; a locked backyard pool; functioning smoke and carbon monoxide detectors; a serviced fire extinguisher; and recent safety drills.
14 Nov 2024
14 Nov 2024
Found that the allegation that staff did not regularly observe changes in a resident’s condition or provide immediate medical care was unfounded. Found that the claim a non-hospice resident who depended on all activities of daily living was retained was unfounded.
22 May 2023
22 May 2023
Found that the specific claim of a person living at the location was unfounded because the individual did not reside there.
29 Sept 2023
29 Sept 2023
Found safety measures in place at the home, including locked storage for medications and cleaning supplies and a locked pool. Also found functioning smoke and carbon monoxide detectors, appropriate water temperature, and up-to-date drills; reviews of staff and resident records and interviews with three staff and three residents showed no deficiencies.
15 Mar 2023
15 Mar 2023
Identified that a resident had a fall, but staff did not submit an unusual incident report because no injury was observed.
24 Aug 2021
24 Aug 2021
Found exits free of hazards; an Emergency Disaster Preparedness Plan including Covid-19 preparedness; working smoke and carbon monoxide detectors; toxins and cleaning supplies locked; water temperature 110 degrees; sharp utensils locked; fire extinguishers in kitchen and laundry last checked 8/1/2021; three days of perishable and seven days of non-perishable foods on site; medications secured; first aid kit stocked. Reviewed Component III; physical plant approved for licensure pending final CAB approval; no deficiencies cited.
13 Aug 2021
13 Aug 2021
Confirmed understanding of Title 22 and completed Component II through a telephone session. Demonstrated knowledge of RCFE operations, staff qualifications and responsibilities, staff training, grievances and community resources, food service, medication management, and applicable application documents.
21 Mar 2025
21 Mar 2025
Found that staff training covered the September 11, 2024 elopement and wandering-intervention drills, with documentation of quarterly safety training; no deficiencies were cited during this visit.
02 Jan 2025
02 Jan 2025
Identified that a resident eloped from the memory care unit through a delayed egress door, with the alarm sounding and staff not immediately locating the resident before they boarded a bus. Imposed an immediate civil penalty of $500 for lack of supervision that contributed to the elopement.
19 Dec 2024
19 Dec 2024
Identified a resident elopement on September 11, 2024, when the resident exited through the courtyard’s delayed egress; alarms sounded, staff conducted a search, and the resident was found on a bus and returned to the community.
07 Nov 2024
07 Nov 2024
Found that the allegation that staff did not meet residents' hygiene needs was unfounded.
16 Oct 2024
16 Oct 2024
Identified that the complaints about toilet disrepair, neglect/lack of supervision resulting in elopement, failure to notify the responsible party, door alarm problems, and medication labeling were unfounded.
16 Oct 2024
16 Oct 2024
Found that the allegations that staff did not provide housekeeping, grooming, toileting assistance, locked residents in, and failed to monitor changes in condition were unfounded.
16 Sept 2024
16 Sept 2024
Investigated an incident in which a resident exited via delayed egress and was later found on a bus, then returned after staff response. Interviewed four staff, the administrator, and the resident; requested relevant records; determined that the incident requires further investigation; no deficiencies cited at this time.
16 Sept 2024
16 Sept 2024
Investigated a resident elopement incident, staff responded promptly, and the resident was safely returned. No deficiencies found during the inspection.
10 Sept 2024
10 Sept 2024
Found no deficiencies after an unannounced annual inspection at the center; observed secure storage for medications and cleaning supplies, adequate food supplies, appropriate temperatures, functioning fire and sprinkler systems, and up-to-date drills, with staff and residents interviewed.
10 Sept 2024
10 Sept 2024
Reviewed annual inspection visit found that the facility met all necessary requirements and no deficiencies were cited.
07 Aug 2024
07 Aug 2024
Found the allegation that staff touched a resident inappropriately during bathing unsubstantiated. Interviews with staff and residents and review of records did not establish corroboration, and a resident’s neurocognitive disorder was noted.
07 Aug 2024
07 Aug 2024
Investigated allegations of staff touching a resident inappropriately during a shower. No evidence to support the allegations was found.
30 Jul 2024
30 Jul 2024
Inspection found no deficiencies during visit.
20 Nov 2023
20 Nov 2023
Confirmed deficiencies in care provided to a resident with specific behavioral and toileting needs.
§ 87463(a)
16 Nov 2023
16 Nov 2023
Confirmed allegations of resident falling and sustaining bruises. Reviewed activities for residents and locked bathroom door due to a resident's behavior.
§ 87468.1(a)(2)
§ 87468.2(a)(4)
29 Sept 2023
29 Sept 2023
Conducted annual inspection visit, found no deficiencies. Measurements within appropriate ranges, safety equipment in place and functional, records and supplies in order.
20 Sept 2023
20 Sept 2023
Found no deficiencies after an unannounced annual check; observed safety features, secured medication areas, adequate food supplies with proper temperatures, recent drills and inspections, and staff/resident records reviewed with no discrepancies.
20 Sept 2023
20 Sept 2023
Conducted an unannounced inspection at the facility and found no deficiencies. Residents were observed participating in activities, safety measures were in place, and records were in order.
22 May 2023
22 May 2023
Confirmed that the allegation of a resident having scabies at the facility was unfounded.
15 Mar 2023
15 Mar 2023
Confirmed fall incident reported by staff was not documented properly with the Department as required.
30 Sept 2022
30 Sept 2022
Inspection focused on infection control measures. No deficiencies cited, with advisory note provided.
22 Sept 2022
22 Sept 2022
Identified strong compliance with health and safety standards, including 100% vaccination rates for residents and staff, ample PPE, and functioning detectors; no deficiencies were cited.
22 Sept 2022
22 Sept 2022
Inspection confirmed compliance with regulations and standards.
01 Sept 2021
01 Sept 2021
Found that Covid signs were posted in conspicuous places, exits were free of obstructions, emergency contacts for residents were up to date, screening protocols were in effect, and hand sanitizing stations were available throughout; medicine cabinets were locked, paper towels were in use, all rooms were single-occupancy, and physical distancing was observed. No citations were issued.
01 Sept 2021
01 Sept 2021
Conducted annual inspection, observed compliance with Covid protocols and safety measures. No citation issued.
24 Aug 2021
24 Aug 2021
Inspection found facility compliant with regulations and safety standards, with no deficiencies cited.
13 Aug 2021
13 Aug 2021
Confirmed successful completion of COMP II program by CAB during telephone call with applicant and administrator. Analysis of facility operation, staff qualifications, training, and other compliance areas was conducted.
23 Apr 2021
23 Apr 2021
Found the cockroach infestation allegation unfounded after interviews with staff and residents and pest-control records showing no pest activity; no signs of pests were observed.
23 Apr 2021
23 Apr 2021
Confirmed unfounded complaint of cockroach infestation at the facility following interviews, inspection, and review of pest control records.
02 Mar 2021
02 Mar 2021
Found COVID-19 signage, clean restrooms with soap and towels, hand sanitizer available, screening at the front entry, PPE stocked, and all staff wearing masks; cleaners used EPA-approved disinfectant with chemicals locked away, and residents were encouraged to social distance with designated seating.
Reported no recommendations at this time.
02 Mar 2021
02 Mar 2021
Confirmed sufficient COVID-19 signage, hand washing supplies, temperature screening, and PPE availability at the facility during the tele-visit. Staff observed following safety protocols, including wearing face masks and social distancing measures for residents.
28 Jan 2021
28 Jan 2021
Found on-site COVID-19 safety measures in place, including maintained restrooms with handwashing signage and supplies, hand sanitizer for staff and residents, an entry screening with temperature checks, PPE available, and staff wearing masks; housekeeping using EPA-approved disinfectants with chemicals locked away and residents encouraged to social distance with designated seating.
28 Jan 2021
28 Jan 2021
Identified recommendations for temperature checks, signage improvements, and seating arrangements for social distancing during a virtual tour of the facility.
09 Dec 2020
09 Dec 2020
Identified no active cases after the isolation period, allowing removal of the outdoor donning and doffing tent and moving screening indoors. Allowed KN95 masks instead of N95 as long as there is no active positive case being cared for, and determined that a COVID+ resident returning from a doctor's visit or hospitalization does not require another 14-day isolation.
09 Dec 2020
09 Dec 2020
Reviewed concerns regarding COVID-19 infection control and mitigation procedures, discussed PPE use, and clarified isolation protocols for COVID+ residents returning from medical visits.
13 Nov 2020
13 Nov 2020
Found COVID-19 precautions were in place at the site, including signage, hand sanitizing stations, entry temperature checks, PPE use, and staff masking, with observed cleaning practices and disposable meal containers; staffing levels across shifts appeared adequate.
22 Nov 2020
22 Nov 2020
Identified that communal dining in the Memory Care Unit was permitted because the unit was treated as a COVID-19 cohort. Confirmed that a daily line list would be provided to those monitoring the site, and that twice-daily temperature and oxygen checks, with blood pressure checks as medically necessary, were required for residents.
22 Nov 2020
22 Nov 2020
Collaborative conference call addressed concerns regarding COVID-19 procedures and monitoring in a Memory Care Unit.
20 Nov 2020
20 Nov 2020
Identified concerns about COVID-19 infection control and mitigation, including entrance screening, symptom checks, trash bins, communal dining, and hand hygiene, during discussions with licensing and health officials. Noted that the infection control report from health authorities was not yet available.
20 Nov 2020
20 Nov 2020
Confirmed concerns about entrance screening, symptom checking, communal dining, trash bins, and hand hygiene procedures.
13 Nov 2020
13 Nov 2020
Identified recommendations for Covid-19 safety measures at the facility, including placing trash cans in isolation rooms and separating positive and negative residents during meals.
11 Dec 2019
11 Dec 2019
Confirmed elopement of a resident with dementia from the facility. Staff failed to recognize the resident leaving without supervision.
03 Oct 2019
03 Oct 2019
Confirmed that a resident was consuming more alcohol than prescribed by a doctor, but dismissed an allegation that staff were telling a resident to decline medical treatment.