What levels of care does this community offer?

Brookdale San Jose offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 25 photos of Brookdale San Jose on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Brookdale San Jose allows residents to age in place and adjust their level of care as needed.

What is Brookdale San Jose's address?

The full address for this community is 1009 Blossom River Way, San Jose, CA, 95123.

Does this community offer respite care?

Yes, Brookdale San Jose offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Brookdale San Jose

1009 Blossom River Way, San Jose, CA, 95123

4.4 · 178 reviews

Independent living
Assisted living
Memory care

For pricing and availability(510) 508-4507

For the front desk(408) 445-7770

Pricing

Amenities

4.37 · 178 reviews

Overall rating

Care
4.4
Staff
4.4
Meals
4.2
Building
4.5
Value
4.1

Location

About Brookdale San Jose

Brookdale San Jose sits over on Blossom River Way, right across from Westfield Oakridge Mall, which means you've got shopping, restaurants, and a movie theater just a short walk away, and the community itself offers several types of living options, so folks can pick independent living, assisted living, memory care, skilled nursing, and continuing care all in one place, and they do a bit of everything here, including home care and at-home care services for those who need it. The apartments come in one-bedroom and two-bedroom floor plans, some pet-friendly, and each usually has private bathrooms and kitchenettes for privacy and convenience. The dining room serves nutritious meals planned by chefs, and there's a private dining space for bringing friends or family for a meal, which folks often do for dinner or breakfast for a small extra fee, and there's also a coffee bar right in the lobby, communal living rooms, a porch, a fitness center with treadmills and free weights, a library, computer access, and Wi-Fi available throughout. Memory care suites are designed to help reduce confusion and give comfort, with cozy furniture, sliding doors out to patios, and relaxing common areas with warm lighting, art, and checkers, and they also offer a daily engagement program aimed at residents living with Alzheimer's or another form of dementia to keep people active and connected. There are outdoor patios and landscaped courtyards set up with tables and chairs where folks like to sit and talk, and walking paths wind through the grounds for leisurely strolls. Safety's taken seriously here, so apartments and suites are all equipped with emergency call systems, staff are available 24 hours a day, and the place is handicap accessible. Residents have access to housekeeping, transportation, and assistance with daily tasks like bathing, dressing, or managing medications. There's restaurant-style dining, social outings arranged regularly, an art studio for painting, and a space for movie nights. The staff have a reputation for being genuinely helpful and friendly, remembering people's names and making them feel welcome, and the facility itself has earned awards for high quality care, like Best of Senior Living and the All Star award. The whole setup's designed so that people can get help when they need it, stay social, and keep doing what they like, and Brookdale runs their own signature programs with organized events, outings, and enrichment activities, plus a blog where informational content is posted. The atmosphere is relaxed but engaged, and even though some details like parking or exact accessibility features aren't given, Brookdale San Jose's main focus is on offering different care levels and comfortable living arrangements in a secure, clean place, so seniors can find what fits them best and get support through all stages of aging.

People often ask...

State of California Inspection Reports

Inspections

Type A Citations

Type B Citations

Years of reports

27 Jun 2024		27 Jun 2024 Reviewed an immediate exclusion letter for staff who is no longer allowed to work in licensed settings; confirmed the staff is not currently employed and understood the restriction.
10 May 2024		10 May 2024 Determined that staff provided appropriate care and supervision to resident with a thyroid condition, administered prescribed medications as ordered, and addressed health needs in the service plan, concluding that the allegation of neglect regarding failure to seek medical attention was unfounded.
31 Jan 2024		31 Jan 2024 Reviewed adherence to safety, infection control, and resident living standards, noting proper safety equipment, staff documentation, and general facility maintenance, while also identifying expired emergency food supplies and incomplete staff first aid certification.
13 Jul 2023		13 Jul 2023 Investigated a complaint about a cockroach infestation, finding no insects in assisted living and memory care units but identifying cockroaches in the independent living section, which is not licensed or under similar authority.
21 Jun 2023		21 Jun 2023 Investigated the presence and posting of emergency evacuation plans and residents’ concerns about their size; found documentation of staff training and resident safety education, with no violations identified.
27 Jan 2023		27 Jan 2023 Reviewed infection control practices, safety measures, and staff readiness, finding all areas clean, well-maintained, and compliant with health and safety regulations, with no deficiencies identified.
08 Nov 2022		08 Nov 2022 Investigated a staff yelling at a resident incident, with the facility already conducting its own investigation and suspending the staff involved. Planned staff training on resident rights and behavior management was discussed.
08 Nov 2022		08 Nov 2022 Investigated the allegation that staff caused injury, but findings indicated the injury likely resulted from the resident's medical conditions, with no evidence of intentional harm.
03 Oct 2022		03 Oct 2022 Reviewed incident reports indicating that 26 residents missed their morning medications due to staffing shortages and communication lapses, with no adverse reactions observed, and documented actions taken afterward. §
20 Apr 2022		20 Apr 2022 Reviewed the facility’s COVID-19 infection control measures during a tele-inspection, noting compliance with signage, PPE stations, and isolation protocols, along with recommendations to improve social distancing, sanitation, and staff training.
14 Apr 2022		14 Apr 2022 Reviewed COVID-19 infection control measures, noting some signage needed posting and enhancements in hand hygiene and PPE protocols, with no deficiencies cited during the check.
12 Oct 2021		12 Oct 2021 Found that staff responded to residents' alerts and met toileting needs in a timely manner, with residents and staff generally denying any delays; review of records confirmed there were no delays exceeding an hour, and previous investigations showed residents' needs were being met.
30 Sept 2021		30 Sept 2021 Investigated whether staff prevented a resident's fall or caused bruises by so-called restraint or neglect; confirmed that staff could not prevent the fall and bruising resulted from the resident's medical condition, with no evidence of wrongdoing.
29 Jul 2021		29 Jul 2021 Reviewed resident records and identified that a resident's hospice care was no longer current despite ongoing care. Cited a deficiency based on this discrepancy. § 87633
29 Jul 2021		29 Jul 2021 Investigated the allegation that staff refused to assist a resident with feeding, and found no evidence to support that staff prevented assistance, noting that residents are able to ask for help and staff respond promptly.
09 Jul 2021		09 Jul 2021 Confirmed that the facility maintained COVID-19 safety protocols, including screening, PPE availability, and activity schedules, with no deficiencies noted during the inspection.
25 Jun 2021		25 Jun 2021 Investigation determined that the allegation a staff member made inappropriate hand gestures toward a resident was unsubstantiated, with interviews and records indicating no physical contact or clear evidence of misconduct.
25 Jun 2021		25 Jun 2021 Determined that staffing levels met requirements and resident care plans, including shower and housekeeping preferences, were appropriately followed, despite some residents and staff expressing concerns about response times and staffing sufficiency.
07 Jun 2021		07 Jun 2021 Identified that staff who administered insulin injections to residents between December 2020 and January 2021 were not properly licensed, and found unqualified staff administered injectable medications to residents, leading to medication errors and discrepancies in medication records. § 87465(c)(2) § 87629(b)(1)
18 May 2021		18 May 2021 Reviewed a complaint about staff neglect leading to unaddressed pressure injuries and delayed treatment, resulting in serious bodily injury requiring hospitalization and a civil penalty.
06 May 2021		06 May 2021 Reviewed resident and staff schedules, discussed policies and procedures, and noted an upcoming medications audit, all conducted via tele-visit without any deficiencies identified.
14 Apr 2021		14 Apr 2021 Determined that the allegation of unsatisfactory food portions and serving spoiled milk was unfounded, and also that charging a resident for services after their needs changed was not supported by records; overall, the investigation concluded these claims lacked basis.
07 Apr 2021		07 Apr 2021 Investigated the allegation that staff was rough with residents and left soiled linens and trash; found residents and staff interviews indicated that the staff handled residents gently and kept the facility clean.
07 Apr 2021		07 Apr 2021 Determined that the complaint alleging residents waited over an hour for assistance, staff neglecting hygiene and toileting needs, and poor call response times were unfounded, based on interviews and record reviews.
26 Mar 2021		26 Mar 2021 Determined that staff delayed calling 911 after a resident showed signs of a stroke, leading to the allegation being confirmed. § 87465(g)
25 Mar 2021		25 Mar 2021 Determined that the allegation R1 was not properly assessed prior to receiving 24-hour one-on-one caregiving services, charged for a private caregiver without R1's consent, and personal property was removed without permission, was unfounded after reviewing records and conducting staff and resident interviews.
25 Mar 2021		25 Mar 2021 Reviewed records related to a complaint that alleged personal property was removed from a resident’s room without permission, revealing that the resident’s personal property was not properly inventoried upon admission as required, leading to a citation. § 87218
10 Mar 2021		10 Mar 2021 Reviewed compliance with safety and food storage standards, testing emergency alert systems, and observing staff-resident interactions in various units, confirming ongoing adherence to regulations and proper functioning of safety systems.
26 Feb 2021		26 Feb 2021 Investigated an allegation that staff slapped a resident; found no evidence to support that the incident occurred.
26 Feb 2021		26 Feb 2021 Investigated a verbal abuse allegation involving a resident and staff during a transfer; found insufficient evidence to confirm the incident occurred.
26 Feb 2021		26 Feb 2021 Investigated the allegation that residents' confidential information was improperly posted in a public area; found that a resident roster with private details was temporarily displayed outside before being moved to a locked office, confirming the allegation. § 87508(c)(1)
23 Dec 2020		23 Dec 2020 Identified COVID-19 precautions, signage, and procedures in place, with recommendations for improved hand hygiene signage, social distancing, trash containment, cleaning protocols, PPE display, storage, and touchless dispenser use. No deficiencies were cited during the review.
22 Dec 2020		22 Dec 2020 Reviewed an amended case management report related to an allegation of physical abuse. The report was delivered and discussed with the facility's executive director.
16 Nov 2020		16 Nov 2020 Reviewed COVID-19 screening procedures, infection control practices, and resident dining arrangements, noting compliance with safety protocols and observing areas for potential improvement in signage, occupancy limits, and sanitation supplies.
09 Oct 2020		09 Oct 2020 Reviewed the facility’s compliance with COVID-19 protocols, including staffing, training, and PPE supplies, and confirmed current contact information and awareness of recent guidance, with no deficiencies identified.
11 Sept 2020		11 Sept 2020 Confirmed that a resident's family was notified and an investigation conducted following a report alleging an independent contractor entered the resident's bedroom and made the resident sit on his lap; resident later stated confusion, and no employment ties between the contractor and the facility were found.
11 Sept 2020		11 Sept 2020 Investigated the allegation that staff neglected residents by not assisting with daily needs or properly managing catheter care; found insufficient evidence to prove the allegation occurred.
28 Jul 2020		28 Jul 2020 Reviewed a resident’s inappropriate behavior towards staff, with ongoing plans to address the issue and continue providing support.
10 Jun 2020		10 Jun 2020 Reviewed an amended complaint regarding COVID-19 related concerns, with no deficiencies identified during the tele-visit.
28 May 2020		28 May 2020 Investigated concerns about staff response times to call pendants and use of personal phones during shifts, with residents generally reporting needs were met but response times varied; staff interviews indicated policies on phone use and break locations were followed, and overall findings did not confirm violations of the allegations.
22 Apr 2020		22 Apr 2020 Investigated the allegation that medications were missed or not given timely, but found insufficient evidence to support that medications were delayed or omitted.
13 Mar 2020		13 Mar 2020 Reviewed staff knowledge and training related to resident rights, elopement, medical care, and meeting resident needs, with no deficiencies found.
26 Feb 2020		26 Feb 2020 Found that staff generally did not yell at each other or residents, though one incident involving staff yelling at another staff member in the presence of residents was reported; evidence suggested the allegation was unsubstantiated.
05 Feb 2020		05 Feb 2020 Reviewed staff and resident records, ensuring proper documentation and training, and noted medications were properly stored and labeled; identified a technical violation during the process.
28 Jan 2020		28 Jan 2020 Confirmed that residents were comfortable and call systems functioning, with areas maintained in sanitary condition; inspected bedrooms, bathrooms, safety systems, and staff and resident records during the visit.
28 Jan 2020		28 Jan 2020 Reviewed incident involving a resident who left the facility through a window, with the window guard and alarm functioning properly to prevent further escapes; resident’s care plan was updated and an ongoing investigation was initiated.
08 Nov 2019		08 Nov 2019 Reviewed staff adherence to resident rights and protocols during a visit, with staff demonstrating knowledge of regulations and no deficiencies noted.
03 Dec 2018		03 Dec 2018 Confirmed that the employee in question had been removed from the facility, with verification that they are no longer present or employed there. An updated staff roster reflecting this removal was received.