Pricing ranges from
    $3,000 – 4,000/month

    Real Elderly Care

    4858 Poston Dr, San Jose, CA, 95136
    4.2 · 5 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Spotless, caring staff; unfortunately pricey

    I'm very glad I found this place - it's spotless, the caregivers are warm, patient and helpful, visits are convenient and flexible, and meals/snacks are freshly prepared. Included supplies (diapers, bed pads, gloves) add value, but the monthly fee jumped from $3,500 to $3,800 and dementia care/shared two-person rooms are expensive. The home feels friendly though a bit business-like and is being remodeled; overall I'm happy with the care.

    Pricing

    $3,000+/moSemi-privateAssisted Living
    $4,000+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      2.0
    • Value

      2.3

    Pros

    • Very clean facility
    • Warm, caring and friendly staff
    • Patient and helpful caregivers
    • Convenient location / flexible visiting
    • Freshly prepared meals and daily snacks
    • Includes supplies (diapers, bed pads, washable pads, gloves)
    • Good perceived value by some families
    • Supportive staff and helpful communication
    • Facility undergoing improvements/remodeling
    • Ready for appointments and daily needs

    Cons

    • Noticeable price increase (example: $3,500 to $3,800)
    • High pricing for dementia care
    • Shared rooms (two occupants) limiting privacy
    • Remodeling/painting may cause temporary disruption
    • Some describe a more business-like atmosphere

    Summary review

    Overall sentiment across these reviews is positive, with multiple reviewers emphasizing cleanliness, supportive staff, and good daily care. Cleanliness is a strong and consistent theme: several reviewers explicitly describe the home as "very clean," and there are repeated references to tidy rooms and well-maintained common areas. Families repeatedly noted that the caregivers are warm, friendly, patient, and helpful—language that conveys trust and personal attention. Reviewers also report feeling relieved and happy to have found the facility, indicating a high level of satisfaction with the match between resident needs and the care provided.

    Care quality and staffing are standout strengths. The caregivers are described as patient and the staff as warm and caring; reviewers mention helpful support from staff and patient caregivers specifically. These points suggest that day-to-day hands-on care and interpersonal interactions with staff are consistently positive. The facility is described as "ready for appointments" and flexible about visits, which indicates good operational responsiveness and family-centered practices. One reviewer explicitly said there were no improvements needed, reinforcing that care standards meet or exceed expectations for several families.

    Dining and daily routines receive favorable comments: multiple reviewers mention freshly prepared meals and daily snacks. These details point to reliable meal service and attention to resident nutrition and daily comfort. The inclusion of supplies—diapers, bed pads (washable), and gloves—was noted and treated as part of the facility's value proposition; this is important for families who weigh bundled supplies into overall cost/value decisions. The home is also undergoing remodeling and painting, which many reviewers saw as a positive sign of investment in facilities, although this may be a temporary source of disruption (see concerns below).

    Cost and value present mixed signals. While several reviewers say the place is "good value" and express gratitude for the overall experience, others raise concerns about pricing. One review specifically mentions a price increase from $3,500 to $3,800, and another flags high dementia care pricing. These comments suggest that while the service level is strong, cost sensitivity exists—especially for specialized dementia care or when families encounter rate increases. The inclusion of supplies is a mitigating factor for some families in perceiving value, but the pricing topic is clearly something prospective residents and families should assess closely.

    Privacy and atmosphere are additional themes to consider. At least one review notes shared rooms (two occupants), which raises privacy concerns for those seeking single-room accommodations. Another reviewer characterized the environment as "business-like," which may be neutral or negative depending on family expectations; juxtaposed with many comments about warm and friendly caregivers, this suggests there can be variability in perceived ambiance—some find it homelike and caring, others note a more clinical or administrative tone. The ongoing remodeling is generally framed positively as improvement, but it could produce noise or temporary inconvenience.

    In summary, the facility earns strong marks for cleanliness, hands-on caregiving, meal quality, and operational flexibility, and many families express clear satisfaction and relief at having found the home. Important considerations for prospective residents are cost (including recent rate increases and higher dementia-care fees), rooming options (shared rooms), and the minor disruption or mixed impressions tied to remodeling and atmosphere. For families prioritizing attentive, patient staff and a very clean environment with inclusive supplies, this facility appears to be a solid option; families most concerned about cost or private rooms should ask detailed questions about fees, dementia care pricing, and room availability before deciding.

    Location

    Map showing location of Real Elderly Care

    About Real Elderly Care

    Novelle Senior Living, also called Live at Home, sits in San Jose, California and offers a small, home-like setting for up to six residents in each house, where folks can get the help and care they need without feeling lost in a big building, and the Live Home logo often marks the community. The licensed residential care elderly facility gives help with assisted living, memory care for Alzheimer's and dementia, hospice care, long-term skilled nursing, and respite care, as well as independent living for those who can manage on their own but don't want the hassle of upkeep. Staff stays on site around the clock and helps people bathe, dress, take their medicines, and manage health needs including diabetic diets and special meal plans, and there's always linens, hygiene items, and furnished rooms set up with beds, chairs, side tables, and storage.

    Home health care, certified by Medicare, and non-medical home care both get offered by trained caregivers, so folks who want to stay in their own homes can get help with cleaning, cooking, companionship, medication reminders, and getting to appointments. People living in the community find simple comforts like shared living spaces with televisions, a full dining room, a small library, outdoor garden, parking, and Wi-Fi, plus scheduled activities every day so residents don't have to sit alone or feel bored, and the staff gets known for being kind and helpful, bringing a good spirit to the place.

    Memory care stands out with secure spaces to cut down on wandering and programs to exercise the mind, so those with memory loss can stay as independent as possible, while mental wellness programs help support everyone's emotional health. Ancillary services like medication ordering and incontinence support are included, and when people need transportation or special diets, those are handled too. Meals get made with quality ingredients and aim to taste good as well as give folks the nutrients they need. Whether someone lives in the main community, in a shared neighborhood setting, or at home with visiting aides, Novelle Senior Living tries to keep things safe, comfortable, and full of options, without being overwhelming or too busy.

    People often ask...

    State of California Inspection Reports

    8

    Inspections

    0

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    10 Sept 2024
    Confirmed no citations during the unannounced annual inspection visit.
    24 Aug 2022
    Confirmed no issues found during the inspection visit at the facility.
    06 Jan 2022
    Inspection confirmed COVID-19 mitigation measures in place and recommended additional precautions for safety.
    06 Dec 2021
    Investigated allegations of unsanitary conditions during COVID protocols but found no evidence to support them. No deficiencies noted. Exit interview conducted.
    10 Nov 2021
    Investigated complaint alleging staff unqualified in resident care; determined false with no reasonable basis. No deficiencies noted during visit.
    30 Aug 2021
    Conducted an unannounced annual inspection, observed COVID-19 safety measures in place, and verified staff and residents were fully vaccinated.
    12 Aug 2020
    Completed prelicensing visit found no deficiencies in facility.
    27 Sept 2019
    Confirmed that all residents are receiving appropriate care and services, staff are properly trained, and the facility meets safety requirements.

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