Westgate Villa Assisted Living

    5425 Mayme Ave, San Jose, CA, 95129
    4.2 · 34 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Kind attentive staff, clean facility

    I feel relieved - the staff here are kind, cheerful, and genuinely caring; they're medically attentive, dementia-aware, and treat my mom like family. The community is spotless with spacious rooms, a sunny patio, festival-style dining (tasty, healthy meals) and plenty of activities and outings that keep residents engaged. Downsides: it's expensive, some rooms are shared with small bathrooms and no in-room showers, visitor parking is limited, and activity variety/wheelchair-accessible trips can be inconsistent. Overall my mom is happy, well cared for, and I highly recommend it.

    Pricing

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    Amenities

    4.21 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      4.3
    • Amenities

      3.4
    • Value

      3.0

    Location

    Map showing location of Westgate Villa Assisted Living

    About Westgate Villa Assisted Living

    Westgate Villa Assisted Living, located in San Jose near Silicon Valley with views of Mount Hamilton, has been caring for seniors for over 50 years and offers a calm, friendly community where residents can feel at home as soon as they walk through the door. The place has both private and semi-private rooms, outdoor patios, beautiful walking paths, and lush gardens for relaxing or socializing, and since the campus is kept clean and well-maintained, folks have plenty of space to spend time with friends or enjoy quiet moments by themselves. The staff provides compassionate, consistent care with licensed nurses, personal care assistants, and trained caregivers on duty 24 hours a day-all of whom help with daily needs like bathing, dressing, medication management, and even insulin injection for diabetic residents or Hoyer Lift transfers for people with limited mobility. Residents get three nutritious restaurant-style meals every day in a large dining room, but if someone isn't feeling well, the staff brings food right to the room, and weekly housekeeping, laundry, and cleaning services make daily life easier, so there's hardly much to worry about except enjoying life.

    Westgate Villa has a licensed capacity of 60 residents and offers many care levels, including assisted living, memory care for those with Alzheimer's or dementia, non-ambulatory care, independent living, and even continuing care so nobody needs to move out if their needs change as they get older. They connect directly to Westwood Post Acute Rehabilitation and have outpatient therapy, wellness programs, a beauty shop for grooming, and a monthly podiatrist, which is helpful for seniors who need special foot care. Safety is always a big focus with fire sprinklers, exterior door alarms, handicap features, wheelchair and walking assistance, and an administration team that's quick to update families about any changes or concerns. Amenities are practical-there's guest parking, high-speed wifi, in-room cable, central heating and air, library, game and activities rooms, fitness center, and salon. Memory care areas are designed with safety measures to reduce confusion and keep residents who wander from getting lost, while individualized care plans meet the specific needs of each person.

    The calendar has daily activities, like movie nights, music programs, social events, arts and crafts, as well as education and wellness programs, so residents usually have a reason to look forward to something every day. Staff members help residents stay involved and make new friends, which keeps the place lively and welcoming rather than lonely or dull, and the professional team accommodates requests and supports families during transitions. Transportation is available for appointments or outings, so nobody's left stranded, and the entry fee is $3,500. People who live there can expect solid support with medication, nutrition, outpatient therapy, and lots of chances for social engagement. For those who need short stays, respite care is also available. With its long history and steady focus on safety and personal care, Westgate Villa Assisted Living gives seniors a safe, steady place to call home, surrounded by caring staff and a warm, relaxed environment.

    People often ask...

    State of California Inspection Reports

    17

    Inspections

    2

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    08 Aug 2024
    Confirmed that residents' rooms and amenities were in order, with proper food supplies and ongoing efforts to obtain necessary documentation and monitor resident care. No deficiencies were identified during the visit.
    26 Jun 2024
    Confirmed that the facility met safety, staffing, and environmental standards during the inspection, with adequate supplies, functioning safety systems, and proper documentation observed.
    12 Feb 2024
    Reviewed staff and resident interviews and schedules, determining that residents received at least two showers per week and could request more if needed. No evidence was found to support the allegation that residents were left soiled for long periods due to inadequate bathing.
    30 Jun 2023
    Confirmed that the facility met safety and health standards, including proper food supplies, functioning fire and smoke alarms, accessible walkways, and appropriate temperature controls.
    29 Jun 2022
    Confirmed that infection control measures, including hand hygiene posters and staff and resident vaccinations, were appropriately maintained, and observed sufficient supplies and safety features across common areas and resident rooms.
    30 Mar 2022
    Reviewed a resident with a prohibited health condition, noting that the resident is largely non-communicative, receives round-the-clock oxygen, and requires assistance with transfers, bathing, dressing, toileting, and feeding, with ongoing medical and family support.
    01 Feb 2022
    Investigated whether staff physically hit a resident, interviews and record reviews indicated no evidence, and the allegation was unsubstantiated.
    17 Sept 2021
    Investigated a complaint alleging staff physically abused a resident, reviewing medical reports and interviewing staff and residents; concluded there was insufficient evidence to prove abuse occurred.
    22 Jun 2021
    Found staff failed to consistently practice hand hygiene, as two employees returning from shift did not wash their hands before entering the facility, constituting a citation for non-compliance with COVID-19 protocols.
    • § 87468.1(a)(2)
    23 Nov 2020
    Confirmed that the facility adhered to COVID-19 safety measures, including staff and resident vaccinations, proper PPE use, and sanitation protocols, with no deficiencies identified during the tele-visit.
    27 May 2020
    Confirmed that the facility met safety and operational standards during virtual and physical inspections, including fire clearance, alarm testing, hot water temperature, and medication safety, pending final approval after application review.
    15 May 2020
    Found the facility well-maintained, complying with health and safety requirements, and prepared to be licensed following a virtual inspection.
    14 May 2020
    Reviewed an incident involving a staff member suspected of attempting to chock a resident, with no injuries observed and no wrongdoing found after interviews; staff were reassigned, and further training planned.
    01 May 2020
    Reviewed documentation indicating that staff failed to record insulin injections given to residents, leading to a double dose that required medical intervention and notification of families and physicians.
    • § 87465
    06 Mar 2020
    Investigated the allegation that residents were mistreated; findings indicated no evidence of neglect or abuse, and the complaint was dismissed as unfounded.
    30 Dec 2019
    Confirmed that the change of ownership was properly communicated, staffing remained consistent, and supplies, along with staff coordination, met regulatory standards during an unannounced visit.
    04 Oct 2019
    Reviewed an incident involving resident R1 from August 2019, including interviews, assessments, and documentation; found no injuries or violations.

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