Pricing ranges from
    $3,800 – 6,500/month

    Paradise Villa

    2177 17Th Avenue, Santa Cruz, CA 95062, USA
    3.9 · 14 reviews
    • Assisted living
    For pricing and availability(510) 508-4507

    Pricing

    $3,800+/moSemi-privateAssisted Living
    $6,500+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    3.86 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      3.7
    • Building

      4.0
    • Value

      3.6

    Location

    Map showing location of Paradise Villa

    About Paradise Villa

    Paradise Villa is an assisted living community dedicated to providing exceptional, compassionate care for seniors who require support with daily activities and personalized attention. The philosophy at Paradise Villa centers on the belief that a simple act of caring can create an endless ripple of positivity, both for residents and their families. Residents benefit from continuous, 24-hour care that ensures their needs are met at all times, whether assistance is required with bathing, toileting, transferring, or medication management. This comprehensive approach is especially important for individuals transitioning from a skilled nursing environment or hospital setting, where the need for attentive support can arise suddenly and necessitate immediate, reliable solutions.

    The foundation of Paradise Villa’s services is a vibrant, active community designed specifically to support both residents and their families. The environment encourages functional and dynamic lifestyles, helping families remain connected and engaged without the worry that comes from being the sole caregiver for a loved one. Thanks to the development of personalized care plans and a dedicated team of professional caregivers available seven days a week, family relationships can continue to thrive while ensuring that every resident’s needs are addressed with respect and dignity.

    Paradise Villa’s model for success is rooted in delighting its residents through personalized service and attention to detail. Spacious rooms provide a comfortable, homelike setting, while the vibrant social atmosphere fosters a sense of belonging and engagement among residents. Over the years, Paradise Villa has helped countless families throughout the local area gain peace of mind, knowing their loved ones are supported in a safe, nurturing environment at all times. The commitment to individualized care and a high standard of living defines the unique experience that residents and their families can expect at Paradise Villa.

    People often ask...

    State of California Inspection Reports

    33

    Inspections

    14

    Type A Citations

    18

    Type B Citations

    6

    Years of reports

    16 Aug 2024
    Investigated an allegation regarding a resident not receiving a 60-day notice for a rate increase and not being given a modified admissions agreement. Determined there was insufficient evidence to confirm or deny the violation.
    16 Aug 2024
    Investigated multiple bruises on a resident, but could not prove that staff caused the injuries.
    16 Aug 2024
    Investigated an allegation that mail intended for a resident had been interfered with, found insufficient evidence to determine whether or not this violation occurred.
    16 May 2024
    Investigated allegations concerning resident care, including assistance with UTIs, response times to call buttons, exercising, and use of wipes. Found no evidence to support claims, determining them unfounded according to regulations.
    22 Feb 2024
    Observed deficiencies in safety and maintenance, including locked doors and screens in disrepair. Identified issues with documentation for resident medical reports.
    • § 87303(c)
    • § 87203
    • § 87458(a)
    06 Jul 2023
    Confirmed allegations of improper handling of a resident's admission process, which resulted in the resident leaving the facility. No deficiencies were cited during the visit.
    06 Jul 2023
    Confirmed incident involving fire alarms and smell of smoke was due to furnace issue, residents evacuated successfully with no impact on care. No deficiencies found during inspection.
    23 Mar 2023
    Identified deficiencies in the facility included obstructed emergency exits, incomplete staff training documentation, and missing signatures on some resident files. Residents and staff were found to be compliant with vaccination requirements.
    • § 1569.625
    • § 87307(d)
    24 Aug 2022
    Confirmed allegations regarding water temperature issues in the rooms after conducting interviews with residents and measuring temperatures in multiple locations within the facility.
    • § 87303(e)(2)
    24 May 2022
    Substantiated allegation of delayed medical attention for a resident with burn wounds.
    • § 87465(a)(1)
    10 Mar 2022
    Confirmed allegations of mistaken conservatorship status for a resident due to lack of documentation.
    • § 87405(h)(1)
    • § 87468.1(a)(11)
    10 Mar 2022
    Determined that a toilet in disrepair had been unusable for over a month, with grey particulate matter observed; residents confirmed using a shared restroom during this time. Staff acknowledged the issue and attributed it to the flushing of wipes, with repairs ultimately requiring outside assistance.
    • § 87468.1(a)(3)
    10 Mar 2022
    Investigated an allegation of visitor denial without notice, but interviews with residents, staff, and family members indicated no evidence supporting the claim.
    08 Mar 2022
    Identified deficiencies in resident records, emergency evacuation procedures, and maintenance equipment during inspection.
    • § 87506
    • § 87606
    • § 87303(g)(1)
    • § 87465
    08 Mar 2022
    Inspection identified various discrepancies and areas needing improvement within the facility, including missing documentation, staff background check issues, resident room suitability for bedridden residents, and lack of necessary equipment.
    04 Feb 2022
    Confirmed understanding of regulations and procedures during inspection.
    12 Nov 2021
    Confirmed a complaint regarding delayed staff assistance and residents left in soiled conditions; beds near a fire exit found not to obstruct emergency pathways.
    • § 87303(i)(1)
    • § 87464(f)(4)
    12 Nov 2021
    Investigated claims of missing medication; found no clear evidence to support the allegation, with most staff and all residents unaware of any issues.
    12 Nov 2021
    Confirmed allegations of resident neglect and medication errors, as well as COVID cases among staff and residents.
    • § 87465(c)(2)
    • § 87468.1(a)(3)
    • § 87211(a)(2)
    • § 87465(c)(3)
    12 Nov 2021
    Confirmed that residents expressed concerns about their needs not being met and staff reported feeling understaffed, resulting in deficiencies being cited.
    • § 87411(a)
    12 Nov 2021
    Confirmed that allegations of understaffing, lack of medication training, and incomplete tasks were substantiated.
    • § 87411(a)
    • § 87411(d)(4)
    12 Nov 2021
    Confirmed findings of soiled chairs, missing possessions, damaged screen doors, and understaffing during the inspection. Deficiencies were cited.
    • § 87464(f)(4)
    • § 87505(f)
    • § 87303(c)
    • § 87411(a)
    • § 87303(a)
    12 Nov 2021
    Investigated mismanagement of residents' medication, confirmed missing administration records and empty medication supplies without resupply orders.
    • § 87465(c)(2)
    12 Nov 2021
    Investigated allegations of illegal eviction and improper reimbursement, found insufficient evidence to prove whether these actions occurred.
    12 Nov 2021
    Found that the allegation was unfounded based on interviews and record reviews.
    29 Jul 2021
    Confirmed lack of care for a resident who fell multiple times and sustained injuries. Unfounded allegations of falsifying records and not reporting incidents.
    • § 87211(a)(1)
    • § 87705(c)(5)
    • § 87207
    14 Jun 2021
    Confirmed no violations found during the inspection, resulting in facility being released from Legal/Non-compliance plan.
    04 Jun 2021
    Investigated an allegation of a resident having a heavy object thrown at them; found the claim to be unfounded due to lack of evidence and corroborating testimonies.
    27 May 2021
    Determined that the allegation regarding improper refund practices was unfounded, as the refund policy was correctly applied according to the admission agreement, and a partial refund was appropriately issued upon a resident's passing.
    27 May 2021
    Confirmed staff were wearing masks and conducting symptom screening on entry for visitors. Trash cans in bathrooms were noted to be hand operated, and facility was reminded to replace them with foot pedal operated trash cans. Adequate supply of PPE was observed. Advisory notes were issued.
    09 Sept 2020
    Determined that the allegation of insufficient supervision during an altercation between two residents was unsubstantiated, as there was not enough evidence to prove it occurred or did not occur. Interviews and records indicated no prior aggressive behavior from either resident, and staff responded promptly to the incident.
    27 May 2020
    Investigated a resident's unclear cause of death, with the administrator unable to provide further details as the colleague who prepared the report was on leave; no deficiencies identified but an advisory note issued.
    20 Dec 2019
    Found no evidence of staff mistreatment towards residents based on interviews and medical records review.
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