Pricing ranges from
    $5,750 – 6,300/month

    Westwind Memory Care

    160 Jewell St, Santa Cruz, CA 95060
    • Assisted Living
    • Memory Care

    Compassionate clean memory care community

    I placed my mom in this brand-new, clean, well-laid-out memory-care community and I'm very pleased with the compassionate, well-trained staff and reliable 24/7 care. The open common areas, engaging activities, home-style meals and flexible pricing made daily life comfortable and social. I would recommend it to families seeking knowledgeable, caring staff and a safe, welcoming environment.

    Loved one of resident
    Sep 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.67·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.3
    • Meals

      3.8
    • Amenities

      4.6
    • Value

      3.4

    Pros

    • Compassionate dementia-specific care
    • Knowledgeable, attentive caregiving staff
    • Safe, secure memory-care environment
    • Home-cooked meals prepared with fresh ingredients
    • Three daily meals plus two snacks
    • Diverse, engaging activity program
    • New, modern, well-maintained building
    • Memory-care–appropriate layout with private bathrooms
    • Large open common areas for socializing and walking
    • 24/7 nursing and medical oversight
    • Family-oriented, socially engaging culture
    • Options for private or shared apartments

    Cons

    • High monthly cost with periodic price increases
    • Variable staffing levels affecting care responsiveness and safety
    • Communication and admissions-process inconsistencies
    • Inconsistent meal nutrition and fresh-produce availability
    • Limited outdoor walking space
    • Mechanical noise from building systems

    Summary of reviews

    Westwind Memory Care is described as a newly built, well-maintained memory-care community with strengths in individualized dementia care and an active social environment. Reviewers emphasize compassionate, dignity-focused caregiving and a staff that is generally seen as knowledgeable and attentive. The facility’s layout is purpose-built for memory care, featuring private apartments with en-suite bathrooms, large open common spaces for socializing and circulation, and secure wandering-prevention measures.

    Staffing and clinical care are frequent positive points: families report reliable medical oversight, 24/7 care availability, and staff who will advocate for residents when administrative or medical records issues arise. At the same time, an operational pattern of variable staffing levels is noted; when staffing is stretched, reviewers describe slower responsiveness and concerns about resident safety. Communication and admissions-process inconsistencies — including tour preparedness and coordination during transitions — have been raised as areas for managerial attention.

    Dining and activities are central features of the community. Many families praise home-cooked meals made from fresh ingredients, with a standard of three daily meals plus snacks and opportunities to participate in cooking. The activity program is broad and lively, including music, cultural events, flower arranging, dancing and resident-centered crafts that promote engagement and socialization. A minority of comments suggest the food can be starch-heavy and could include more fresh fruits and vegetables to improve nutritional variety.

    Facility amenities generally receive high marks: new construction, clean common areas, good housekeeping, and flexible visitation policies. Noted limitations include a lack of on-site outdoor walking areas (the program compensates by bringing outdoor activities into the community) and occasional mechanical noise from building systems that can intrude on resident comfort.

    Cost and value considerations are recurring themes. The community is described as premium-priced, with some reviewers indicating price increases and significant out-of-pocket expense. Several families conclude the program is worth the cost for the level of care and engagement provided; others note affordability concerns and seek transparency around pricing and billing.

    Overall, Westwind appears to deliver strong, dignity-focused memory care in a modern setting with a robust activities program and attentive clinical oversight. Prospective residents and families should weigh the facility’s higher cost against its programmatic strengths and ask specific questions about staffing levels, admissions coordination, meal nutrition, outdoor access, and noise mitigation during visits and tours.

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    Location

    Map showing location of Westwind Memory Care

    Westwind Memory Care is located at 160 Jewell St, Santa Cruz, CA, 95060.

    About Westwind Memory Care

    Westwind Memory Care sits in Santa Cruz, California, close to the riverfront, the park, and the Santa Cruz Beach Boardwalk, and it's managed by Seasons Living, offering a specialized community focused on serving seniors with memory impairments like Alzheimer's and dementia. This stand-alone Memory Care place supports up to 59 residents in a two-story building and offers companion suites, neighbor suites, and private studios, each about 330 square feet, some of which have private bathrooms while others are shared to save some money, and all the rooms are designed to open up to family rooms and dining spaces, making it feel homelike and open. The community keeps things simple with a soothing color scheme of ocean blues and sand dollar neutrals and uses an open floor plan, so residents can move easily both inside and out, since there are secure courtyards, garden spaces, and walking paths where folks can stretch their legs safely, which helps those who might wander or feel confused.

    Staff at Westwind Memory Care are trained with hands-on coaching and regular instructions, and they stick around the clock, which helps residents feel cared for whether they need help with bathing, dressing, medication reminders, or moving around, and there are always nurses in the building for 12-16 hours a day alongside a 24-hour call system. The staff meet with families for regular Care Conferences and come up with personalized plans to help each resident feel respected, engaged, and supported in daily life, and they set up structured memory care programs, a Cognitive Learning Center, and schedules full of activities like flower arranging, games, music, live performances, movie nights, art projects, cooking demonstrations, and even day trips out for a change of scenery, trying to fit the days with interesting things and familiar routines so no one feels lost or left out.

    Meals come from the chef in a restaurant-style dining room, with three nutritious meals per day and snacks, and they'll accommodate special diets if needed, which means residents can eat comfortably without fuss, and the dining is joined by an arts room, a library, game room, fitness room, and even a swimming pool and spa where residents can visit or take part in group activities as they wish, with plenty of seating areas for relaxing or chatting with family. Health services aren't short here either, as Westwind brings in physical therapy, occupational therapy, speech therapy, podiatry, and works with Dominican Hospital and Dr. Jeffrey Smith, DDS, in the area, and if someone needs hospice or palliative care, the team can set that up and work closely with local providers. The team focuses on helping residents with all their daily living needs and keeps a secure environment with lots of safety features, trying to give peace of mind to both residents and families, and everyone pitches in to keep things running smoothly by handling laundry, housekeeping, and regular maintenance, so residents don't have to keep track of chores.

    The memory care program at Westwind is tailored just for seniors with memory concerns, using structured activities and a secure setting to lower confusion, prevent wandering, and help with engagement and dignity, and the compassionate team strives to foster a sense of connection, community, and individual respect every day. The community's environment, staff training, social routines, and support services are designed for those with dementia and memory loss, promoting safety, well-being, and positive interactions in a flexible but secure way, and the brand new, clean building uses two similar but separate areas for residents based on their needs, ensuring everyone gets the specific care they require, whether for long-term residency or short-term Respite Care. Westwind Memory Care runs with a state license, License #445202597. Families can take tours any time to get a look inside and see day-to-day life how it happens, and the community does its best to see residents live comfortably, safely, and with as much joy as each day allows.

    People often ask...

    Westwind Memory Care offers competitive pricing, with rates starting at a cost of $5,750 per month.

    Westwind Memory Care offers assisted living and memory care.

    There are 19 photos of Westwind Memory Care on Mirador.

    The full address for this community is 160 Jewell St, Santa Cruz, CA 95060.

    No, Westwind Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number445202597
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity59 residents
    LicenseeSEASONS MGT; SM SANTA CRUZ MEMORY; AMV CAPITAL GRP
    EffectiveDecember 13th, 2017
    View the official license record

    Inspection Reports

    37

    Reports

    9

    Type A Citations

    6

    Type B Citations

    23

    Complaints

    7

    Years

    15 Dec 2025Complaint
    Investigated a complaint alleging staff left a resident in a soiled diaper for an extended period and that a resident was admitted who did not meet care criteria; findings indicated the allegations were unfounded.
    15 Dec 2025Inspection
    Observed the facility to be clean, safe, and in good repair; no deficiencies were cited.
    20 Mar 2025Complaint
    Investigated an allegation that staff pinched a resident's nose, causing the resident to lose consciousness; interviews showed mixed observations and an internal review noted inconsistent statements.
    07 Jan 2025Complaint
    Investigated a complaint alleging inadequate hygiene for a resident and that prescribed medication was not given as ordered; evidence did not establish the alleged violations.
    03 Dec 2024Inspection
    Identified that all six resident records were complete, while two staff records were missing current CPR/First Aid training.
    19 Sept 2024Complaint
    Investigated the allegation that staff did not notify the responsible party about a resident's change in condition; there was not a preponderance of evidence to prove or disprove the claim.
    • Type B87466
    19 Sept 2024Complaint
    Investigated allegation that staff did not follow doctor's orders. Records showed orders were logged into the system after receipt by fax, and staff indicated updates are made promptly.
    19 Sept 2024Complaint
    Investigated allegations that staff did not safeguard a resident's personal items, did not provide activities, and did not respond promptly to requests for help. Findings showed the personal-items allegation lacked sufficient evidence, the activity allegation was contradicted by observed activities, and the timely-assistance allegation was not proven.
    19 Sept 2024Complaint
    Investigated allegations that staff were not trained and that staff caused injuries to residents through improper lifting. Found no clear evidence to prove or disprove the allegations.
    19 Sept 2024Complaint
    Investigated the allegation that staff did not communicate with the authorized representative; found there was communication with families and insufficient evidence to prove the violation.
    19 Sept 2024Complaint
    Investigated a complaint alleging understaffing and a non-working alarm system; findings determined the understaffing allegation unsubstantiated and the alarm-system allegation unfounded.
    19 Sept 2024Complaint
    Found insufficient evidence to prove or disprove that residents lacked access to assistive devices, with staff performing constant checks to monitor falls.
    19 Sept 2024Complaint
    Investigated allegations of staff neglect, staff not qualified, and poor quality food; found no substantial evidence to prove the concerns.
    19 Sept 2024Complaint
    Determined there was not a preponderance of evidence to prove the allegation that COVID-19 protocols were not followed, after interviews and records review.
    19 Sept 2024Complaint
    Investigated allegations about care plans, assessments, admission agreements, activities, and staff training; there was not a preponderance of evidence to prove the violations.
    19 Sept 2024Complaint
    Investigated the allegation that staff were not properly trained. Records showed dementia-related training for staff and supervision of residents during activities.
    08 Nov 2023Complaint
    Investigated allegations that staff engaged in inappropriate interactions in the presence of a resident and failed to report an unusual incident to a resident's representative. The investigation found no preponderance of evidence to prove the violations.
    31 Oct 2023Complaint
    Investigated allegations that staff did not follow physician orders for medications and failed to coordinate with hospice for comfort packs, while also leaving medications unsecured. The events involved improper medication handling and hospice communication.
    • Type A87465(h)(B)
    • Type A87633(d)
    24 Oct 2023Complaint
    Found the allegation that staff were not sufficient in numbers or competency to meet residents' needs unfounded after interviews and records were reviewed.
    19 Apr 2023Inspection
    Investigated allegations of neglect and lack of supervision that contributed to a resident's death after a fall. Found failures to observe health changes, seek timely medical care, and report the incident.
    • Type A87411
    • Type A87466
    • Type B87211
    18 Aug 2022Inspection
    Observed staff followed resident assessment and fall protocols; no deficiencies were cited.
    24 Mar 2022Complaint
    Investigated a complaint alleging that changes in a resident's condition were not monitored or reported and that care plans weren't followed, including issues with toe nails and infection; a mold allegation was reviewed, and no mold was observed during on-site checks.
    • Type A87466
    • Type A87468.2(a)(4)
    • Type A87468.2
    • Type B87464(f)(4)
    14 Dec 2021Inspection
    Observed staff wearing masks; vaccination status confirmed for staff and residents; no deficiencies cited.
    09 Jul 2021Complaint
    Identified that confidential resident information was accidentally disclosed to an outside requester.
    • Type B87506(c)
    09 Jul 2021Inspection
    Observed staff responding to an unwitnessed fall, reporting to a supervisor, and calling emergency services; responders later determined the resident did not require hospital transport and staff demonstrated proper assessment and reporting procedures.
    25 Jun 2021Complaint
    Investigated a complaint about a resident's fall causing a fracture and related staffing/reporting concerns; findings concluded the allegations were unfounded.
    08 Mar 2021Inspection
    Identified an allegation of staff incompetence related to a prior complaint. No deficiencies were cited at the meeting.
    01 Feb 2021Complaint
    Investigated a fall on August 12, 2020 where staff did not observe or report the incident to the hospice team or responsible party, delaying medical evaluation and care; later records showed pain and injuries, including rib fractures identified after death.
    • Type A87411
    • Type A87466
    • Type B87211
    18 Sept 2020Inspection
    Reviewed a self-reported resident-on-resident altercation during an unannounced case management tele-visit on 9/18/2020; requested care plans, the 602s for residents involved, status check logs, progress notes, and witness statements, with additional staff to be interviewed.
    18 Sept 2020Inspection
    Reviewed a medical error incident involving medication administration and the process for tracking medications.
    17 Jul 2020Inspection
    Discussed visitation policy, toured facility to ensure health protocols followed, and requested picture of isolation room.
    02 Jun 2020Inspection
    Conducted unannounced tele-visit case management, no deficiencies cited. Isolation area designated for potential COVID-19 outbreak and resident quarantine.
    22 Apr 2020Complaint
    Confirmed allegation of a broken arm as false. Another resident was grabbed but not injured.
    11 Mar 2020Inspection
    Reviewed incident involving medication error, staff promptly reported, resident monitored, no adverse effects observed. Staff received training on medication administration safety.
    02 Jan 2020Complaint
    Substantiated allegation of phone line being down due to system crashing during the inspection. Deficiency cited.
    • Type B87468.1(a)(14)
    23 Dec 2019Inspection
    No deficiencies were cited during the inspection. Three residents were interviewed, and the inspection will continue at a later time.
    20 Dec 2019Inspection
    Completed inspection found all areas of the facility well maintained, with staff and resident records in order and proper safety measures in place. No deficiencies were noted during the inspection.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Westwind Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Westwind Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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