Windsor Hampton Care Center

    442 E Hampton St, Stockton, CA, 95204
    2.4 · 76 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, neglectful, dirty nursing home

    I had a horrible experience and would not recommend this place. Chronic understaffing meant slow or no response to call lights, missed meds, missed baths/meals, rough handling, and residents left unattended for hours (one roommate even died and was left in the room). I saw theft of personal items, medication errors, wound/bedsores and infections, repeated COVID outbreaks with poor isolation, and generally unsafe, negligent care. The building is old, loud and dirty - urine smell, flies, frozen/spoiled food, broken A/C and cold/hot rooms. Day/therapy staff were sometimes caring, but night shift, social services and management were unprofessional, unresponsive, and billing/accounting caused more stress. This felt unsafe and neglectful - do not trust this facility with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.38 · 76 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.4
    • Meals

      2.1
    • Amenities

      2.4
    • Value

      1.3

    Location

    Map showing location of Windsor Hampton Care Center

    About Windsor Hampton Care Center

    Windsor Hampton Care Center sits at 442 East Hampton Street in Stockton, California, right in the middle of the city's main medical district, and it's got 120 beds for both skilled nursing and rehabilitation care, and people who live here can find a bunch of things that make life more comfortable, like a greenhouse, a heated swimming pool, walking paths, a tribute garden with a waterfall, and a patio with grounds folks say are always neat and tidy, and inside, people use a fitness club, a computer center, resident storage, a library, a chapel, a bird aviary, a wood shop, and even gardens with both roses and vegetables, and if someone wants to host family or guests they can use a private dining room. Now, this place is a part of a big network, being linked to 30 other skilled nursing centers and 3 assisted living places across California and Arizona, employing more than 5,500 staff, and locally they have CNA staff who've got a reputation for being both kind and professional. Residents can live independently with carports and garages, and have help with things like maintenance, landscaping, and transportation to stores, medical appointments, or group outings, and there's also an emergency call system for safety, but what most people look for are the care services-they offer long-term care, rehab, sub-acute medical help, and therapy, and they've got skilled nurses and other professionals working together to make sure people recover or stay as independent as possible. The nursing and rehabilitation programs use modern equipment and methods, and they work with each resident's own plan, which is helpful for feeling safe and looked after during recovery or daily life, and families get updates about their loved ones and what's going on with care. They keep regular hours from 8:00 to 18:00 each day, and they focus on giving both residents and families clear information about how things are going. If you look at the ratings, Windsor Hampton Care Center holds a Medicare 5-star rating for quality measures, though public reviews put it at 2.4 out of 42 responses, which is worth noting for anyone considering it. The whole environment feels warm and comfortable, meant for rest and recovery, and even though it's got all this modern care and a lot of different services, the facility tries to make life there welcoming and calm for everyone. You can find more by looking up Windsor Hampton Care Center online at their websites windsorhampton.com or windsorcares.com.

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