Menifee Lakes Post-Acute sits at 27600 Encanto Drive in Sun City, California, and has room for 99 people, though it usually cares for about 87 folks each day, and it does this with nursing staff who average 4.34 hours per resident daily, which is just under the state average. This place is a for-profit limited liability company connected to Thomas Chambers and David Johnson, and it's licensed as a skilled nursing facility, which means it's set up to help people who need both short-term rehab after a hospital stay and those very frail folks who are mostly dependent on nursing care. They keep nursing and rehab services running every hour of the day, seven days a week, and they bring in clinicians, therapists, and medical consultants to check in on health and recovery plans for whoever's staying there.
They serve three meals each day and snacks, but inspection reports show some problems with the diet and infection control, including one about not meeting standards for a nourishing and balanced diet, and another about infection prevention. In total, state inspections have found 54 different deficiencies, including 5 that deal with infection control, and one about not having a licensed pharmacist managing pharmaceutical services. Even so, the place runs a free CNA school and tries to stick to a "patients first" mindset, and the team leans on a patient-centered approach for both care and rehab. People living here can get help from speech therapy, physical therapy, occupational therapy, IV therapy, and outpatient rehab. There are also services for people dealing with mental illness, and there's an effort to make the environment feel secure while letting people keep their independence as much as possible.
Every resident gets a care plan built around what they need, with a focus on getting back to the highest level of independence if that's possible, and staff will meet with families to talk through what will work best. Menifee Lakes Post-Acute tries to offer social services that cover both medical and everyday concerns, with activities planned that fit what a resident can do, and the team works on both social and clinical needs, so there's a mix of safety and autonomy. The nurse turnover rate sticks close to the state norm, at 39 percent, and they take payments in many forms like Medicare, Medicaid, private insurance, VA benefits, and regular cash or checks. They've always got staff there no matter the hour, and they welcome visits from families thinking about moving in a relative.
