I chose this facility for its brand-new, spotless, home-like rooms, lovely grounds and park, fresh meals, active calendar and warm, often family-like staff - my mom is happier here. That said, I've seen troubling lapses in personal care (infrequent bathing, unclean sheets, residents left in front of the TV), some staff behavior and management issues that made me uneasy, and there's no memory-care program. Overall attractive and comfortable, but watch care quality closely.
residents reportedly left in front of TV for long periods
alleged neglect and poor caregiving practices
untrustworthy or problematic management (named Sherry)
linens not changed; sheets smelled bad
infrequent bathing reported (e.g., once a week)
residents returned in soaked clothing
resident developed a rash requiring a doctor visit
poor cleanliness and maintenance in some reports
inconsistent care and conflicting reports about standards
Summary review
The reviews for Homelife Senior Living present a mixed but strongly polarized picture. A substantial number of summaries describe a facility that is clean, modern, and comfortable, with friendly, attentive staff, appealing common areas, and good dining and activity options. These positive accounts emphasize spotless cleanliness, airy and spacious rooms, new and comfortable furniture, pleasant dining areas with an open kitchen, fresh meals, and a home-like atmosphere. Multiple reviews highlight well-kept grounds, outdoor walk options, a large patio, TV rooms, books, church visits, privacy being respected, open visiting policies, and residents who appear well cared for and involved in activities.
However, several reviews raise serious and specific concerns about care quality and staff behavior that contrast sharply with the positive reports. Some reviewers allege unprofessional conduct by staff — including foul language and derogatory remarks about residents — and describe management as untrustworthy (one reviewer named a manager, Sherry). There are multiple hygiene and caregiving complaints: sheets reportedly were not changed and smelled bad, bathing was described as infrequent (reported as once a week), residents were returned in soaked clothing, and at least one resident developed a rash that required a doctor visit. One review explicitly notes there is no memory care program, and another reports residents being left in front of the TV all day, suggesting potential understimulation or neglect for higher-need residents.
The contrast between glowing and very negative accounts suggests inconsistency in experience. Many reviewers report exemplary cleanliness, well-cared-for homes and grounds, and staff who feel like family, while others report poor cleanliness and perceived neglect. This pattern may indicate variability across staff shifts, specific units, or changes over time in management and practices. The presence of both very positive comments about activities, dining, and the environment and very troubling allegations about hygiene and staff behavior are the most notable themes.
In terms of specific areas of strength, dining and social offerings are repeatedly praised: fresh meals, pleasant dining areas, an open kitchen concept, and a variety of activities (indoor and outdoor) that engage residents. The physical environment is another frequently cited positive: modern updates, comfortable furniture, airy spaces, and attractive grounds. Staffing is described positively in many reviews as attentive, friendly, and caring — creating a warm, home-like atmosphere for many residents.
Conversely, the most serious negative themes relate to caregiving consistency, hygiene, staff professionalism, and management reliability. Allegations such as foul language directed at residents, derogatory remarks, unwashed linens, infrequent bathing, residents returned in wet clothing, and a rash requiring medical attention are specific and serious. The reported absence of a memory care program is also an important operational limitation for families seeking that level of specialized care.
Overall, the reviews portray Homelife Senior Living as a facility capable of providing a high-quality, comfortable environment with good food and activities for many residents, but with documented instances of significant lapses in care and professionalism according to some reviewers. The mix of strong positive and serious negative comments points to uneven experiences; anyone considering the community should be aware of both the praised amenities and the specific, repeat concerns about hygiene, staff behavior, and management reliability reflected in these summaries.
Location
About Homelife Senior Living
Golden Life Assisted Living provides a supportive and comfortable environment for seniors seeking compassionate care in a home-like setting. The community is designed to feel welcoming and peaceful, offering spacious and clean accommodations that are already furnished for ease of transition. Each resident's living space is thoughtfully arranged to promote both comfort and privacy, making it easy for individuals to settle in and feel at home.
The staff at Golden Life Assisted Living are known for their attentiveness and kindness, striving to assist residents with daily activities as needed. They support individuals with a variety of care needs, including those on hospice, and ensure that everyone receives the personalized attention they deserve. Daily routines at the community include a range of activities tailored to residents’ abilities and preferences, with opportunities to enjoy the outdoors through walks and time spent in the large patio area. The property features inviting communal spaces such as big TV rooms for relaxation and socializing, fostering a sense of community among residents.
Residents have the opportunity to maintain connections to their interests and beliefs, as the community arranges trips to church and encourages engaging in activities as desired. The culinary experience is another important aspect of life at Golden Life Assisted Living, with meals prepared to be both nutritious and appealing, contributing to residents’ overall quality of life. The well-designed facility, combined with dedicated staff and thoughtfully curated activities, ensures that each resident is cared for and supported, promoting a golden chapter of life marked by dignity and comfort.
People often ask...
Homelife Senior Living offers competitive pricing, with rates starting at a cost of $5,410 per month.
Homelife Senior Living offers assisted living, memory care, and board and care.
There are 17 photos of Homelife Senior Living on Mirador.
The full address for this community is 370 Arcturus St, Thousand Oaks, CA, 91360.
Yes, Homelife Senior Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
33
Inspections
3
Type A Citations
3
Type B Citations
3
Years of reports
28 Jul 2025
28 Jul 2025
Found compliance with Title 22 regulations; no citations issued. Observed safe conditions, functioning smoke/CO detectors, a charged fire extinguisher, proper emergency postings, and orderly records, with staff and residents reporting no concerns.
§ 9058
08 Jul 2025
08 Jul 2025
Found compliance with Title 22 regulations across interior and exterior areas, with no health or safety hazards observed. Medications were securely stored, records for residents and staff were complete, and interviews with staff and residents showed no concerns.
§ 9058
23 May 2025
23 May 2025
Identified the allegation that staff handled a resident roughly during a two-person transfer, causing arm and upper back pain. Found no evidence to corroborate the claim after observations of transfers, interviews, and review of training records showing all training was complete.
20 Sept 2024
20 Sept 2024
Found no residents in care and no interviews or resident files present. Noted adequate safety features and premises maintenance, including a charged fire extinguisher, locked laundry and staff room, grab bars in bathrooms, exit alarms and posted emergency plans, shared recreation areas on the property, and no water hazards; no citations issued.
20 Sept 2024
20 Sept 2024
Found no health or safety violations; all areas were compliant, with functioning alarms and detectors, locked medications, complete resident and staff records, and current emergency/disaster plans with recent drills. No concerns noted and no citations issued.
20 Sept 2024
20 Sept 2024
Reviewed a routine annual inspection confirming that the facility met safety, medication, staffing, and record-keeping requirements, with no issues identified.
20 Sept 2024
20 Sept 2024
Found that the facility was in compliance with health and safety regulations, had appropriate safety features like grab bars and alarms, and lacked residents at the time of inspection. No deficiencies or safety hazards were identified during the visit.
16 Aug 2024
16 Aug 2024
Found no deficiencies and noted compliant safety measures, secure medication storage, adequate food and supplies, functioning smoke alarms, and orderly resident and staff records; interviews with staff and residents yielded no concerns.
16 Aug 2024
16 Aug 2024
Found an unannounced visit showed compliance with Title 22 safety standards: fire extinguisher last serviced 06/03/2024, functioning hardwired smoke/CO detectors, locked medications, and secure areas. Resident and staff records were complete, infection control and disaster plans updated, drills up to date (last on 07/21/2024); no citations issued.
16 Aug 2024
16 Aug 2024
Confirmed that the facility met health and safety requirements, with proper safety equipment, clean and accessible areas, adequate resident and staff records, and effective emergency plans in place. No concerns or violations were noted during the visit.
16 Aug 2024
16 Aug 2024
Reviewed a routine annual inspection confirming that the facility’s physical environment, safety features, medications, and records complied with state regulations, and no deficiencies were identified.
20 Jul 2024
20 Jul 2024
Identified deficiencies in staff records, including incomplete training documentation and missing records of quarterly emergency drills. Also noted were staff sleeping in the garage overnight, which is not allowed, and the absence of a clearly defined 24-hour staffing arrangement.
20 Jul 2024
20 Jul 2024
Reviewed the facility’s interior and exterior areas, staff and resident records, and medications, finding that while most health and safety standards were met, staff training records required updating and some documentation issues present.
§ 1569.625(b)(2)
§ 87303
§ 1569.69(a)
19 Jul 2023
19 Jul 2023
Verified that the applicant and administrator understood licensing requirements and readiness topics, including operation, admission policies, staffing and training, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, during a telephone interview.
03 Oct 2023
03 Oct 2023
Found the site in compliance with Title 22 regulations and fire clearance granted for pre-licensing. Noted secure medication storage, adequate kitchen and supplies, properly furnished bedrooms and bathrooms, infection control measures, and a Component III waiver due to prior administrator certification.
03 Oct 2023
03 Oct 2023
Found compliance with Title 22 regulations at this location, with safety features such as secured medication storage, locked kitchen knives, functioning smoke alarms, and infection control measures in place. Noted that licensure would proceed through the licensing authority's review and approval process.
03 Oct 2023
03 Oct 2023
Found that the home met all safety, sanitation, and regulatory requirements, including proper storage of medications, adequate furnishings, and emergency procedures, and was in compliance with Title 22 Regulations.
03 Oct 2023
03 Oct 2023
Confirmed that the facility was in compliance with regulations, with well-maintained living and common areas, proper safety features, adequate supplies, and infection control measures in place.
11 Sept 2023
11 Sept 2023
Found the site in compliance with Title 22 regulations. Safety features, secure medication and file storage, and infection-control practices were in place, and a fire clearance permitted the current bed assignments for bedridden and ambulatory residents.
11 Sept 2023
11 Sept 2023
Verified that the facility met sanitation, safety, and operational standards, including proper medication storage, secure exits, adequate staffing areas, and infection control measures, and received approval to proceed with licensing.
07 Sept 2023
07 Sept 2023
Confirmed that the applicant and administrator participated, had their identities verified, and completed required documentation. Identified understanding of licensing requirements, including operating rules, admission policies, staffing and training, health-condition restrictions, and general provisions.
07 Sept 2023
07 Sept 2023
Confirmed that the applicant and administrator participated in mandatory competency testing, demonstrated understanding of licensing laws, facility operation, admission policies, staffing, and health-related restrictions during a telephone interview.
15 Aug 2023
15 Aug 2023
Found compliance with Title 22 regulations for a change of ownership, including clearance to house six bedridden residents and proper room setup. Found safety and infection control measures in place, with medications secured, smoke detectors operable, extinguishers charged, and screening and sanitation practices maintained at entry and common areas.
15 Aug 2023
15 Aug 2023
Confirmed the facility met safety, health, and licensing requirements, including adequate resident accommodations, fire safety, medication storage, and infection control measures, following a pre-licensing inspection for change of ownership.
20 Jul 2023
20 Jul 2023
Completed COMP II with waiver for a small RCFE; applicant demonstrated understanding of license type, client/resident populations, admission policies, staffing requirements and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
20 Jul 2023
20 Jul 2023
Confirmed that the applicant participated in the required licensing process, understood relevant laws and regulations, and demonstrated knowledge of facility operations, policies, staffing, emergency procedures, and complaint reporting during the COMP II waiver process.
19 Jul 2023
19 Jul 2023
Verified identities of the applicant and administrator, confirmed understanding of key regulatory areas, and obtained a copy of photo ID.
19 Jul 2023
19 Jul 2023
Confirmed that the applicant participated in a required competency examination, demonstrating understanding of regulations related to facility operation, staffing, emergency procedures, and reporting, sufficient for licensing.
19 Jul 2023
19 Jul 2023
Confirmed that the applicant and administrator understood the licensing regulations, facility operations, staffing, health restrictions, emergency procedures, and complaint reporting during a telephone interview prior to initial licensure.
14 Jul 2023
14 Jul 2023
Found no deficiencies cited after an unannounced site visit that reviewed kitchen, common areas, outdoor space, bedrooms, restrooms, medications, records, and infection-control practices; detectors tested and operable, fire extinguishers scheduled for service, medications properly stored and documented, and resident and personnel records in order.
14 Jul 2023
14 Jul 2023
Found the facility to be clean, safe, and in compliance with all regulations, with proper storage of medications and supplies, functional safety systems, and appropriate accommodations for residents. No violations or deficiencies were identified during the inspection.
07 Jul 2022
07 Jul 2022
Identified a medication storage hazard: a medicine box in the refrigerator had the key inserted in the lock, making medicines accessible to residents. Found infection control practices and safety measures in place, including signage, PPE availability, and confirmed vaccination status for staff and residents.
07 Jul 2022
07 Jul 2022
Confirmed that the home’s kitchen, bedrooms, bathrooms, and outdoor areas were safe, clean, and in compliance with regulations, with appropriate infection control practices in place and staff vaccination requirements met.
