Navita Residences Thousand Oaks

    2024 Young Ave, Thousand Oaks, CA, 91360
    4.6 · 7 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Attentive caregivers, beautiful home, limited

    I moved my mom in and overall I'm glad I did. Caregivers were excellent - attentive, kind, and adapted quickly; owners and staff were organized, responsive, and informative. The home and room are beautiful and spotless with a lovely backyard/patio, tasty healthy food, good visiting hours, and compassionate end-of-life care. Downsides: it felt more like room-and-board than a full assisted-living center, there are basically no activities, and a few staff came off as intimidating or lacking warmth.

    Pricing

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    Amenities

    4.57 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      4.6

    Location

    Map showing location of Navita Residences Thousand Oaks

    About Navita Residences Thousand Oaks

    Navita Residences Thousand Oaks sits in Thousand Oaks, CA, as a licensed Residential Care Elderly facility where seniors can choose independent living or assisted living, and that means folks who want less hands-on support and those who need daily help with things like bathing, dressing, or getting around both have options, and with only 6 assisted living units and 6 licensed beds, the place stays small and kinship-oriented, so residents form real connections with each other and with staff, making it feel more like a private house than one of those bigger communities, and you'll find rooms with choices like studios, one-bedroom, or even communal living, each with private baths, wheelchair-accessible showers, housekeepers, kitchens or kitchenettes, and washers and dryers in the rooms. You get a wide range of services like three chef-prepared meals a day, laundry and housekeeping, on-call nurse, medication administration, emergency systems in each room, within the community, and customized care plans covering memory care for dementia and Alzheimer's, Parkinson's care, rehabilitative services, manual feeding, and help with daily tasks, and there's also 24-hour non-medical care and supervision with round-the-clock staff who are trained for falls management and health observation. For folks who need help getting from place to place, there's walking and wheelchair assistance, plus wheelchair-accessible showers, and they help with incontinence care, too, so people with different health needs have what they need and there's a nurse on call and staff who provide personal care plus extra supervision for those living with Alzheimer's, Parkinson's, Lewy body dementia, mild cognitive impairment, stroke, and problems with mobility. The place has extra touches-sprinkler system, house safety features, WiFi, cable TV, a dining room, game/activity room, fitness center, salon/barbershop, and landscaped patio and walking path outside for fresh air, and people can join in activities like arts and crafts, chapel services, social and recreational events, and education programs though some reviews mention a focus on care rather than a long list of activities in the smallest settings. There's transportation for doctor visits and errands, and complimentary transportation comes included-there's parking for residents and guests, and the location is convenient to bus lines, doctors, hospitals, and entertainment, which makes it easier for families and visitors. Meals suit different diets, memory care menus are available, and people get a custom care assessment on move-in, so care matches individual needs, whether short-term respite care, hospice, long-term care, or even diabetic and incontinence management, since they don't take Medicare but do accept long-term care insurance. Navita Residences keeps things homey and straightforward, keeping care personal and surroundings tidy, and this place has received recognition with awards for Best Meals and Dining, Best Activities, and Best of Senior Living along with reviews talking about helpful caregivers and good communication, offering a peaceful space for seniors who want comfort, safety, and a thoughtful pace. Tours and virtual visits can be set up for anyone looking to get a better sense of the environment and care style available here, as Navita focuses on providing peace of mind for both residents and their families.

    People often ask...

    State of California Inspection Reports

    22

    Inspections

    17

    Type A Citations

    15

    Type B Citations

    5

    Years of reports

    05 May 2025
    Found that the allegation that Resident 1 sustained serious injuries while in care and that staff did not attend to Resident 1 promptly could not be established.
    24 Oct 2024
    Found that all operations at the site had ceased; the last resident moved out on 10/11/2024 and no residents or personal belongings remained besides staff items. The administrator noted the original license was disposed of by a moving company, so only a copy remained on site, and the licensee had informed the Department of the intent to close on 10/15/2024.
    10 Apr 2024
    Reviewed the facility’s compliance with health and safety regulations, including fire safety, medication storage, and record keeping, and found no deficiencies at the time of inspection.
    21 Feb 2024
    Determined neglect/lack of supervision where staff failed to supervise a resident, leading to an unwitnessed fall with multiple bruises and failure to notify the resident's representative of the change in condition. Imposed a $500 civil penalty.
    • § 87464(d)
    • § 87466
    21 Feb 2024
    Found that an incident report for a resident fall on 08/06/2023 was not submitted to the licensing agency, and the fall resulted in bruising and hospitalization. Identified that the staff member on duty at the time was not associated with the site until 10/27/2023, and an immediate civil penalty of $500 was issued.
    • § 87355(e)(2)
    • § 87211(a)(1)
    21 Feb 2024
    Determined that staff failed to supervise Resident #1, resulting in an unwitnessed fall and multiple bruises, and also did not notify the resident’s representative of the fall. Concluded neglect related to lack of supervision and failure to communicate changes in the resident’s condition.
    27 Oct 2023
    Identified several health and safety concerns, including unlocked medications in the kitchen refrigerator, expired food, and insufficient emergency food and water supplies; noted staff sleeping in the living room and a couch used as sleeping space, with some lighting and maintenance needs observed.
    27 Oct 2023
    Found that the facility had expired food items and insufficient emergency supplies, with medications and resident areas generally maintained properly; observed some safety and maintenance issues such as lighting needs and staff sleeping arrangements.
    • § 87555(b)(8)
    • § 1569.695(f)(2)
    • § 87465(h)(2)
    • § 87307(a)(2)
    08 Feb 2023
    Reviewed a comprehensive inspection confirming that health and safety standards, infection control practices, and emergency systems were properly maintained and functioning, with no deficiencies noted.
    06 Oct 2022
    Found the home met safety and operation standards, including six private bedrooms, a dementia program, secure medication storage, proper bathrooms, and functioning safety features, with an approved fire clearance for the specified capacities; a hospice waiver was requested. Found compliant with regulations; no corrections needed at this time.
    06 Oct 2022
    Verified compliance with regulations for a residential care setting, including safety, sanitation, and emergency preparedness, following a change of ownership and request for a dementia and hospice waiver. No violations or corrections were identified during the inspection.
    29 Mar 2022
    Conducted an unannounced annual inspection highlighting infection control practices, safety, and sanitation; observed good hygiene, secure storage of sharp items, properly maintained common areas, and adherence to COVID-19 protocols.
    10 Mar 2022
    Identified an unaffiliated worker on site who was asked to leave. Cited deficiencies in infection control and safety practices, with civil penalties of $500 assessed.
    10 Mar 2022
    Identified an unauthorized individual working at the site, resulting in immediate removal, and found the environment maintained appropriate safety and infection control measures, though a civil penalty was imposed.
    • § 87355(e)(2)
    07 Jul 2021
    Found medication storage and labeling deficiencies for two residents, including a medication stored in the refrigerator contrary to its instructions and missing prescription labels on several items. Also noted safety concerns, such as accessible cleaning supplies in unlocked areas, unsecured knives, an outdoor gate that was not self-closing with ramps lacking handrails, emergency exit plans not posted, and a corporation being suspended.
    07 Jul 2021
    Identified violations included improper medication storage and labeling, missing emergency exit plans, unlocked cabinets accessible to residents, and safety concerns regarding outdoor ramps and fencing. The inspection also noted that staff maintained records and training in compliance with regulations.
    • § 87212
    • § 87465
    • § 87705
    • § 87608
    • § 87307
    • § 87705
    • § 87307
    • § 87205
    • § 87705
    • § 87705
    • § 87307
    28 Sept 2020
    Investigated a report of suspected dependent adult/elder abuse involving a staff member observed by residents and staff; conducted telephone interviews, a virtual tour of the site, and requested additional documentation, with more investigation needed before final licensing action. The staff member involved was suspended pending the investigation, and an exit interview with the administrator was conducted by phone.
    28 Sept 2020
    Investigated a report of inappropriate behavior by staff in the presence of residents, with follow-up interviews and observations conducted remotely due to COVID-19 restrictions; determined that further investigation is needed before a final determination can be made.
    06 Mar 2020
    Reviewed that the facility met safety, cleanliness, and resident care standards, with secure medication storage, operational alarms, sufficient food supplies, and no hazards observed during the visit.
    27 Feb 2020
    Investigated an incident where a resident with dementia unexpectedly touched a staff member inappropriately, which staff members believed was an unintentional reaction during a moment of agitation; no violations were found.
    20 Feb 2020
    Reviewed safety, sanitation, medication, and resident records, noting some deficiencies related to medication documentation and staff training; confirmed compliance with most health and safety standards during the unannounced inspection.
    • § 87705
    • § 87212
    • § 87307
    • § 87307
    • § 87705
    • § 87608
    • § 87465
    • § 87307
    • § 87705
    • § 87205
    • § 87705
    16 Jan 2020
    Investigated alleges that staff failed to assist resident with incontinence care and to properly observe medication intake; these concerns were found to be true based on interviews, documentation, and reviews.
    • § 87355(e)(2)

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