Astoria Senior Living at Tracy

    1960 W Lowell Ave, Tracy, CA 95376
    • Assisted Living
    • Memory Care

    Spotless facility, attentive staff, excellent

    I did a respite stay and toured the place - spotless, well-maintained grounds, safe memory-care layout and comfortable rooms. The staff were exceptional: kind, patient, professional, very attentive (the director was reachable and med management kept my mom stable). Meals were good, activities engaging, and residents looked happy and well-pampered. Overall a very positive experience and I would recommend this community.

    Loved one of resident
    Jul 2026

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    Reviews

    4.61·(23)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.3
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      4.5

    Pros

    • exceptional, above-and-beyond care
    • staff anticipates resident needs
    • well-trained, friendly, and attentive staff
    • strong, accessible leadership (phenomenal director, director reachable by cell)
    • personalized care and resident-focused attention
    • safe, intentional memory-care design (circular layout)
    • clean, well-maintained facilities and outdoor areas
    • engaging and entertaining activities
    • good communication and front-desk accessibility
    • residents appear happy, pampered, and well cared for
    • comfortable rooms and pleasant common areas
    • meals are enjoyed and dining is satisfactory
    • weekly visits and respite stays accommodated
    • high overall recommendation rate from reviewers
    • staff instrumental in arranging or obtaining additional help

    Cons

    • facility is memory-care focused (may not suit those seeking independent living)
    • no independent apartments available
    • shared rooms (in memory care) noted as a drawback
    • no pets allowed
    • cost, distance, and convenience concerns for some families
    • some visitors decided not to choose due to memory-care focus or mismatch with needs

    Summary of reviews

    Overall sentiment: The reviews for Astoria Senior Living Tracy are overwhelmingly positive, with repeated praise for the quality of care, staff professionalism, and management responsiveness. Commenters emphasize an environment where residents are "pampered," comfortable, and well looked-after. Multiple reviewers described the staff as top-notch, friendly, well trained, and proactive — going "above and beyond" to anticipate needs and personalize care. The director is singled out by name or role as a significant positive factor, with at least one reviewer noting that having the director's cell number improved communication and access to assistance.

    Care and staff: The dominant theme across the reviews is exceptional caregiving. Staff interactions are frequently mentioned as keeping residents comfortable and content; reviewers attribute positive clinical and comfort outcomes to staff attentiveness and training. Personalized attention is a recurring point — residents are described as "settling in" and often becoming the "center of attention" because of the staff's focus on individual needs. Several reviewers explicitly stated they would recommend the community, and one review noted no negative aspects at all. There is also evidence that staff and management are effective at coordinating additional services when needed, with at least one family reporting the facility was instrumental in getting help for their loved one.

    Facilities and safety: Reviewers consistently report clean, well-kept facilities with pleasant outdoor spaces and comfortable rooms. Memory-care design features, particularly the safe circular layout, are highlighted as strengths that support resident safety and staff workflow. The campus is described as welcoming and respectful, and reviewers appreciated that weekly visits and respite stays were accommodated, suggesting flexibility for families and short-term needs.

    Activities, dining, and daily life: Activities are described as engaging and entertaining, helping residents stay involved and content. Meals are reported as enjoyable, and dining staff interactions contribute positively to resident satisfaction. Several reviews mention that residents are happy with daily life and the social environment, which supports a perception of quality-of-life focus in addition to clinical care.

    Communication and management: Communication and accessibility rate highly in the reviews. The front desk is noted as accessible, and reviewers found the director and management responsive. Good tour experiences are reported, and staff willingness to communicate (including sharing direct contact information) produced high satisfaction among families.

    Notable concerns and limitations: The primary area of concern is that Astoria Senior Living Tracy is squarely oriented toward memory care. Multiple reviewers noted a memory-care focus and that the community lacks independent-living apartments, which made it unsuitable for families seeking a different level of care. Shared rooms and a policy against pets were also called out as negatives by some reviewers. A few families mentioned practical considerations such as distance, convenience, and cost/value ratios, indicating those factors could limit suitability depending on a family's priorities and budget. Several reviewers toured but ultimately did not choose the community because their loved one did not require memory care or they preferred independent-apartment options.

    Patterns and recommendations: In sum, Astoria Senior Living Tracy appears to be an excellent choice for families seeking high-quality memory care with strong leadership, attentive and well-trained staff, and an emphasis on resident comfort and engagement. The facility's strengths lie in caregiving excellence, safe memory-care design, responsive management, and an active daily life that residents enjoy. Families seeking independent living units, pet-friendly policies, or a community without a heavy memory-care emphasis should note the limitations cited in reviews and consider alternatives. Prospective residents and families would benefit from touring the community, discussing room configurations (shared versus private), confirming pet and visitation policies, and reviewing cost and location logistics to ensure the community matches their specific needs.

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    Location

    Map showing location of Astoria Senior Living at Tracy

    Astoria Senior Living at Tracy is located at 1960 W Lowell Ave, Tracy, CA, 95376.

    About Astoria Senior Living at Tracy

    Astoria Senior Living at Tracy is a senior living community managed by Agemark Senior Living, a family-owned company with over 35 years of experience, and they run things with a focus on person-centered care through their "Sparrow" program and LifeCycles wellness program, which tries to keep people active in social, spiritual, intellectual, and physical ways, and the building is purpose-built for both assisted living and memory care, so you'll see a dedicated memory care section called The Villa with secure entries, outdoor courtyards, gardens, and strolling paths, and they use technology like alert systems, alarms, and even bracelets to watch for wandering, which means they accept folks with Exit Seeking and certain behaviors like outbursts or wandering, and the staff is trained for that, always around 24/7, including nurse oversight, so safety checks and emergency call systems are in place too. Residents have their own bedrooms they're allowed to decorate to feel more like home, and there's a full-time activity director who plans everything from music nights, movie nights, trivia, Wii Bowling, art therapy, and cooking classes, to devotional services, games, parties, dances, nature walks, bus trips, and even visits from special guests, so there's always something going on whether it's day or night, even weekends, and the place itself is pet-friendly, with both indoor and outdoor spaces, cozy lounges, a family dining room, a library, a game room, and a wellness room. They serve "Thrive Dining" meals, which are visually appealing and nutritionally balanced, and there are options for vegetarians or kosher diets, and you can also get help with eating if needed, and guest dining is welcome. Nurses and visiting professionals like doctors, podiatrists, and beauticians come on-site, and there's help with bathing, dressing, and hair care, with staff available to assist with one-person or two-person transfers and mechanical lifts, plus medication supervision, incontinence care-as long as a resident can manage it themselves-and daily home-cooked meals three times a day. They provide physical, occupational, and speech therapy, have an onsite beautician and barber, and take care of laundry, housekeeping, and maintenance, which leaves life pretty much maintenance-free for residents. Transportation is available, whether complimentary or at-cost, and there's parking for residents, visitors, and staff, plus everything's wheelchair accessible including showers, so people don't have to worry about getting around. The property allows aging in place, so residents can stay as their needs change, and the nurse is around 12-16 hours each day for ongoing supervision, and a 24-hour call system is there for anything urgent. Astoria's memory care section stands out for taking folks with even major behavior challenges and offers brain fitness, companionship, and activities meant to boost memory, and they've got specialized staff for this, support groups for families, hospice and respite stays, and homecare, so a resident doesn't need to move out if they need more support at the end of life. Smoke isn't allowed indoors, and computers, cable TV, and internet are available, with kitchenettes for group cooking and easy ways to stay connected. There's always something to do, someplace to sit, and someone around to help, and the staff seem focused on making sure seniors stay safe, active, and as independent and comfortable as possible, whether someone just needs a little help or more hands-on care, and residents often say the place feels welcoming, familiar, and like a good place to call home.

    People often ask...

    Astoria Senior Living at Tracy offers assisted living and memory care.

    There are 13 photos of Astoria Senior Living at Tracy on Mirador.

    The full address for this community is 1960 W Lowell Ave, Tracy, CA 95376.

    No, Astoria Senior Living at Tracy does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number392701540
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity88 residents
    LicenseeLOWELL INVESTMENT LLC , SSG LOWELL INVESTMENT LLC
    EffectiveApril 24th, 2025
    View the official license record

    Inspection Reports

    16

    Reports

    5

    Type A Citations

    6

    Type B Citations

    8

    Complaints

    1

    Years

    29 May 2026Complaint
    Investigated and found that a staff member handled residents roughly and used unsafe transfer practices, risking their safety; deficiencies related to residents' personal rights were cited.
    • CCR 87468.1(a)(1)(2)Personal rights of residents
    06 May 2026Inspection
    Followed up on deficiencies from a prior visit. No additional deficiencies were observed.
    27 Apr 2026Complaint
    Investigated the allegation that the facility was not financially solvent and found evidence supporting that claim.
    • Type B87405(b)(b)
    • Type B87205(a)(a)
    • Type B87213
    23 Apr 2026Inspection
    Identified solvency audit findings showing violations of administrator qualifications and duties, accountability of licensee, and finance/records requirements.
    • Type B87405
    • Type B87205
    • Type B87213
    17 Apr 2026Inspection
    Identified deficiencies in staff training records and first aid training.
    • Type A87412(c)
    • Type A87411(c)(1)
    02 Mar 2026Inspection
    Observed governance changes discussed; no deficiencies were cited.
    10 Feb 2026Complaint
    Identified failures to follow infection control, delay in treating suspected scabies, failure to report a suspected outbreak, and a locked emergency exit.
    • Type A87370(a)(a)
    • Type A87211(a)(2)(2)
    • Type A87203
    27 Jan 2026Inspection
    Found no deficiencies during the visit.
    17 Nov 2025Complaint
    Investigated the allegation that staff did not follow the admission agreement. The investigation did not establish the alleged violation.
    22 Aug 2025Complaint
    Investigated a complaint alleging staff smoked marijuana inside and that residents were not provided a safe environment; findings did not confirm these claims.
    19 Aug 2025Inspection
    Found no deficiencies cited; ongoing collaboration and support were noted.
    08 Jul 2025Complaint
    Investigated two complaints about medication administration and outdoor cleanliness. Evidence showed the medication was administered as prescribed and outdoor patio areas were clean on follow-up observations.
    08 Jul 2025Complaint
    Investigated allegation that staff did not safeguard confidential resident information and found no sufficient evidence to prove it.
    08 Jul 2025Complaint
    Found the allegations unsubstantiated after reviewing interviews and logs. No deficiencies were observed.
    22 Apr 2025Inspection
    Observed compliance with safety and care standards during a pre-licensing visit... All core areas met requirements at the time.
    13 Mar 2025Inspection
    Confirmed participation in COMP II and understanding of licensing requirements.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Astoria Senior Living at Tracy. The information above has not been verified or approved by the owner or operator. For exact information, please contact Astoria Senior Living at Tracy directly. There is no cost for this service. We are compensated by the community you select.

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