ICAL Homes #1

    18332 Serrano Ave, Villa Park, CA 92861
    • Assisted Living
    • Memory Care

    Friendly caregivers, bright clean home

    I placed my dad at this hidden gem and I'm very pleased: the staff are friendly, amazing, and supportive-wonderful caregivers like Wilma and Roland truly make it feel like a home away from home. The new, bright, clean house in a lovely location with beautiful views keeps my dad comfortable and well cared for; the overall care quality is excellent.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Amazing, fantastic staff
    • Named caregivers (Wilma and Roland) praised
    • Wonderful, supportive caregivers
    • High-quality, personalized care
    • Residents described as happy and well cared for
    • New, bright, clean facility
    • Lovely location with a beautiful view
    • Comfortable, home-like environment
    • Described as a 'hidden gem'

    Summary of reviews

    Overall sentiment The reviews for ICAL Homes #1 are uniformly positive. Family members and/or residents repeatedly emphasize the quality of staff and caregiving, describing the team as "amazing," "fantastic," "wonderful," and "supportive." Multiple summaries explicitly state that residents are happy and well cared for, and one review names specific caregivers (Wilma and Roland) as standout positives. The facility itself is consistently described as new, bright, and clean, set in a lovely location with a beautiful view. Reviewers use terms like "comfortable," "home away from home," and "hidden gem," indicating strong overall satisfaction and an environment that feels welcoming and personal.

    Care quality and staff Care quality is the dominant theme. Reviews emphasize hands-on, attentive caregiving and a high standard of practical care—phrases such as "care quality," "father well cared for," and "well taken care of" appear across summaries. Praise is frequently directed at individual caregivers (Wilma and Roland), which suggests that staff-patient relationships are meaningful and noticeable to families. The descriptors "supportive" and "home away from home" imply caregivers provide not only clinical support but also emotional and social reassurance. While exact details about clinical capabilities, staff-to-resident ratios, or certifications are not provided in these summaries, the subjective reports point to consistent, trustworthy daily care and positive interpersonal interactions.

    Facilities and environment Multiple summaries highlight the physical environment: a "new bright clean home," a "lovely location," and a "beautiful view." These comments indicate the facility is well-maintained, aesthetically pleasant, and likely benefits from a desirable setting. Descriptions such as "comfortable" and "home-like" reinforce that the space is arranged to feel cozy and personal rather than institutional. The term "hidden gem" suggests reviewers perceive the facility as exceptional relative to expectations or local alternatives—but it also implies it may not be widely known or heavily marketed.

    Services not specifically addressed (dining, activities, management) The provided reviews do not mention dining, activities/recreation, clinical services (e.g., memory care specifics, rehabilitation), medication management, administrative responsiveness, or pricing. Because these topics are not covered in the summaries, no factual conclusions can be drawn from this dataset about meal quality, activity programs, therapy services, staffing levels, management responsiveness, or cost transparency. Absence of comments does not indicate a problem—only a lack of information in these particular reviews.

    Notable patterns, limitations, and recommended follow-ups A notable pattern is the consistent and unvaried positivity across all reviews: strong, repeated praise for staff and the facility with no negative feedback recorded here. That uniformity is useful but also a limitation—these summaries do not include any constructive criticism or operational concerns to balance the view. For prospective residents or families, it would be prudent to visit in person and ask targeted questions that are not covered by the reviews: staffing levels and turnover, caregiver training and credentials, medication and clinical oversight, sample menus and dining accommodations, daily/weekly activity schedules, incident reporting and emergency procedures, and billing/contract details.

    Bottom line Based solely on the review summaries provided, ICAL Homes #1 appears to deliver excellent, personalized caregiving in a clean, bright, and comfortable setting with a pleasant location and views. Staff are a clear standout, with named caregivers singled out for praise and multiple references to a supportive, home-like atmosphere. However, because reviews do not address dining, activities, clinical services, or management details, a prospective resident or family should supplement this positive anecdotal evidence with direct inquiries and an on-site visit to evaluate those important areas before making a decision.

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    Location

    Map showing location of ICAL Homes #1

    ICAL Homes #1 is located at 18332 Serrano Ave, Villa Park, CA, 92861.

    About ICAL Homes #1

    ICAL Homes #1 sits at 18332 Serrano Ave in Villa Park, and this place works as a Residential Care Home for the Elderly that's run by Inner Circle Assisted Living #1, LLC, so what you find here are rooms and living spaces set up for seniors who need assisted living and supportive care, whether they plan to stay long-term or they're there after a hospital stay. Folks living here get amenities that help with comfort-think easy access, daily help, and property management services that make things a lot simpler-since the whole building's built around the idea of dignity and support. The staff focus on personalized care, making sure each resident's daily routine, needs, and small comforts don't get overlooked, and you'll hear people use words like "services," "amenities," "care types," and "features" pretty often because they take pride in fitting what they do to each person's needs. The place stays open twenty-four hours every day, and everything, from meals to wellness activities, aims to match the routines and preferences of the people living there, so while the rooms and amenities fit what most seniors need, the care's always changing based on what each resident needs the most at the time. The facility also uses the name ICAL Homes #1, which is part of a larger network, and focuses on helping seniors live with comfort and safety while including modern support services in a simple, home-like setting.

    People often ask...

    ICAL Homes #1 offers assisted living, memory care, and board and care.

    The full address for this community is 18332 Serrano Ave, Villa Park, CA 92861.

    No, ICAL Homes #1 does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number306006656
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeINNER CIRCLE ASSISTED LIVING #1, LLC
    EffectiveMay 2nd, 2025
    View the official license record

    Inspection Reports

    8

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    4

    Years

    14 May 2026Inspection
    Found all safety and care requirements met; no deficiencies were cited.
    18 Sept 2025Inspection
    Found no deficiencies cited after the licensing visit.
    14 Apr 2025Inspection
    Observed readiness for licensure with on-site safety features and required notices present. Fire safety devices, secure storage, and compliant furnishings were in place.
    04 Oct 2024Inspection
    Observed an unannounced visit to amend a civil penalty from September 2024; caregiver associated and background cleared.
    10 Sept 2024Inspection
    Identified noncompliance with fingerprinting clearance for staff prior to employment or initial presence in the facility.
    • Type A1569.17(c)(1)(A)
    29 Aug 2022Inspection
    Observed corrections completed and readiness for licensure achieved after a prelicensing visit.
    24 Aug 2022Inspection
    Identified deficiencies during a pre-licensing evaluation, including no shaded outdoor seating, missing hand-washing signs in restrooms, missing covid signage at the entrance, and lack of emergency water. Not ready for licensure.
    24 May 2022Inspection
    Confirmed COMP II was completed and the applicant/administrator demonstrated understanding of California Title 22 regulations.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of ICAL Homes #1. The information above has not been verified or approved by the owner or operator. For exact information, please contact ICAL Homes #1 directly. There is no cost for this service. We are compensated by the community you select.

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