Heatherwood Memory Care sits right in downtown Walnut Creek and offers both private and semi-private apartments, all with private bathrooms that help residents find their way and remember things more easily, and these rooms even have both indoor and outdoor entrances which connects right to a safe, secure courtyard where fresh air and bright outdoor space can be enjoyed without worry, and plenty of light fills the common areas inside too, so every bit of the place feels open and welcoming. The community is small enough, with around 25 residents, where staff can really get to know folks, their history, and their daily needs, and they're always there day and night, making sure people living with Alzheimer's or other dementia conditions get as much support as they need, including for things like walking, bathing, grooming, and taking medicines, with a team that knows how to create a calm, predictable routine that feels like home. The dining room serves three meals from scratch every day-meals that taste good and can be changed for anyone with special needs-and there's always snacks and drinks ready, any time of day or night for anyone who wants something extra. Activities are planned every day by full-time staff who specialize in memory care, including music and art therapy sessions, designed to give everyone a chance to stay active, both in mind and body, and the calm courtyard even has a safe spot for exercise if someone wants it. People can bring their pets to live with them, and families are welcome to visit-there's even space for hospice care, so loved ones can spend important time together as needed. Heatherwood's staff are known for being caring, friendly, and knowing each person really well, so care plans and nutrition are tailored, and the home is always kept clean, even though the building's on the older side, and weekly laundry and housekeeping help keep things in order. They've got special plans for folks who may wander or are at risk of falling, so safety's a top concern, and all utilities except for phone and cable are included each month, though some things like salon services or rides out cost extra. Right down the street, you'll find shops and restaurants for easy outings, and the building, being single-story, means anyone can move about more freely. The way things are set up-with open gathering rooms, places for visitors, and plenty of staff-it really supports folks in living a full life while staying as independent as possible, with the kind of care and respect families want for their loved ones dealing with memory loss.
People often ask...
Heatherwood Memory Care offers competitive pricing, with rates starting at a cost of $4,900 per month.
Heatherwood Memory Care offers assisted living and memory care.
There are 2 photos of Heatherwood Memory Care on Mirador.
The full address for this community is 1315 Mt Pisgah Rd, Walnut Creek, CA, 94596.
Yes, Heatherwood Memory Care offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
49
Inspections
3
Type A Citations
1
Type B Citations
5
Years of reports
07 May 2025
07 May 2025
Found ample, properly stored food and safe temperatures; detectors and extinguishers functioning; posters displayed; administrator on site more than the minimum hours. Reviewed records for staff and residents; no citations issued.
§ 9058
07 Nov 2024
07 Nov 2024
Found the RSO was not present or associated with the site; the allegation was UNFOUNDED.
24 Jul 2024
24 Jul 2024
Found no deficiencies after an unannounced 1-year inspection, with fire clearance for 32 non-ambulatory residents, a hospice waiver for 10, and a valid administrator's certificate through 07/18/2025; no deficiencies cited. Observed safe temperatures (hot water 107–112 F in sample bathrooms), adequate lighting, grab bars and non-skid mats, and secured medications, sharps, and toxic substances; ensured at least one week of nonperishable and two days of perishable foods, reviewed four resident and five staff records (all five staff had current first aid training), and noted administrative documents updated/due by 07/31/2024.
24 Jul 2024
24 Jul 2024
Confirmed no deficiencies during inspection, all requirements were met.
14 Feb 2024
14 Feb 2024
Found that a resident sustained an unexplained fracture while in care. The allegations of a pressure injury and of not seeking timely medical attention were not supported.
14 Feb 2024
14 Feb 2024
Identified an unexplained fracture and a pressure injury while in care, but determined no timely medical attention was sought.
§ 87468
26 Oct 2023
26 Oct 2023
Found one allegation unfounded after investigation; no deficiencies cited.
26 Oct 2023
26 Oct 2023
Found that the allegation was unfounded, with no deficiencies cited during the visit.
22 Jun 2023
22 Jun 2023
Identified no issues; ready to be licensed following a change of ownership, with final approval by CAB pending.
22 Jun 2023
22 Jun 2023
Found Component III training delivered to the assistant administrator, covering regulations, with the participant gaining knowledge on running and maintaining in compliance with those regulations.
22 Jun 2023
22 Jun 2023
Found no deficiencies and noted safety features such as grab bars and non-skid mats in bathrooms, proper hot water temperatures, locked medications and sharps, and adequate food supplies.
Found fire safety equipment and detectors in place with recent testing and drills, and records and interviews with residents and staff were completed.
22 Jun 2023
22 Jun 2023
Confirmed readiness for licensing after inspection for change of ownership.
22 Jun 2023
22 Jun 2023
Inspection found no deficiencies and all requirements were met at the facility during the visit.
01 Jun 2023
01 Jun 2023
Confirmed a change of ownership for a 32-capacity residence with 23 in care; verified the applicant and administrator by photo ID and interview and identified their understanding of licensing requirements across operation, admissions, staffing, health conditions, general provisions, emergency preparedness, complaints, and pre-licensing readiness.
01 Jun 2023
01 Jun 2023
Confirmed understanding of California Code Title 22 Regulations, facility operation, admission policies, staffing requirements, emergency preparedness, and complaints reporting during a recent inspection.
13 Mar 2023
13 Mar 2023
Identified a case-management visit following an unusual incident involving a fall; the resident was hospitalized and later returned to the facility in a wheelchair, awaiting a Home Health Physical Therapy evaluation to assist ambulation. No deficiencies were found during the visit.
13 Mar 2023
13 Mar 2023
Confirmed no deficiencies during the visit on 3/13/23 pertaining to an Unusual Incident Report.
26 Jan 2023
26 Jan 2023
Investigated the allegation that a resident died under questionable circumstances and that staff did not assist with feeding; found no convincing evidence to prove the allegations. Found that mittens were authorized by hospice and socks were used on the resident’s hand only when mittens were unavailable.
26 Jan 2023
26 Jan 2023
Investigated allegations that staff bruised residents, did not assist with incontinence care, provided inadequate food, were rough or rude, did not give showers, did not meet training requirements, and did not administer medications as ordered. Findings did not provide a preponderance of evidence to prove or disprove these claims.
26 Jan 2023
26 Jan 2023
Found no evidence of abuse, neglect, or inadequate care at the facility based on interviews, observations, and record reviews.
03 Nov 2022
03 Nov 2022
Investigated an eviction case during an unannounced visit, met the administrator, observed the resident was still receiving care, reviewed documents, and discussed plans to relocate with care to continue until relocation.
03 Nov 2022
03 Nov 2022
Found that the allegation that a resident was relocated to another room due to a leak and related issues did not meet the burden of proof to show violations. Evidence indicated the move was made to address repairs, the family was notified, and eviction-related actions were handled appropriately.
03 Nov 2022
03 Nov 2022
Determined that the allegations related to improper eviction procedures and improper room relocation were not supported by sufficient evidence.
21 Oct 2022
21 Oct 2022
Found no evidence to support four allegations: forcing a resident to wear a face covering, improper hand hygiene, medications being accessible to residents, and lack of hygiene items for residents.
21 Oct 2022
21 Oct 2022
Investigated allegations of staff forcing residents to wear face coverings, improper hand hygiene, accessible medication, and lack of hygiene items; all found unsubstantiated due to lack of evidence. Exit interview conducted with the assistant administrator.
01 Sept 2022
01 Sept 2022
Found no health or safety concerns at the site after a health and safety check. Six staff and 24 residents were present; PPE, staffing, and supplies were sufficient, and residents appeared safe, with 14 in the activities room being assisted by four staff while others rested in their rooms.
01 Sept 2022
01 Sept 2022
Observed no immediate health or safety concerns. Residents and staff appeared to be safe, with sufficient PPEs and supplies.
08 Jul 2022
08 Jul 2022
Investigated the allegation that staff did not provide proper medication assistance and that bedtime medications were not given on time; found medications were administered earlier than 8 PM and med-techs often remained on duty until around 8 PM.
Identified an adequate food supply and observed resident room signal systems, including an auditory signal, a fall sensor, and bed alarms in several rooms.
08 Jul 2022
08 Jul 2022
Reviewed complaints of improper medication assistance, inadequate food supply, and lack of signal systems, with findings indicating no conclusive evidence to support these allegations.
20 May 2022
20 May 2022
Found no deficiencies; observed safe conditions including adequate lighting, 75-degree hallway temperature, bathrooms with grab bars and non-slip mats, and locked storage for medications and hazardous items, no water hazards, and a sufficient food supply. Approved fire clearance for 32 residents and requested updated LIC500 Personnel Report and LIC308 Designation of Administrative Responsibility to be submitted by 5/27/2022.
09 Jun 2022
09 Jun 2022
Investigated the allegation that a resident sustained a pressure injury while in care and found the evidence did not prove this occurred. Investigated the allegation that residents sustained unexplained injuries while in care and found the evidence did not prove this occurred.
09 Jun 2022
09 Jun 2022
Confirmed allegations of a pressure injury were unsubstantiated, as the resident's wound had properly healed. Additionally, allegations of unexplained injuries were also found to be unsubstantiated, with evidence pointing to bruises caused by accidental contact with the wheelchair.
02 Jun 2022
02 Jun 2022
Identified that a staff member without current criminal record clearance was scheduled to work in March and April 2022, was not on duty during the visit, and was told not to return until clearance is obtained; a civil penalty of $500 was assessed.
02 Jun 2022
02 Jun 2022
Confirmed allegation of staff working without proper clearance, civil penalty assessed.
§ 87355(e)(2)
20 May 2022
20 May 2022
Inspection found no deficiencies, facility in compliance with infection control regulations.
05 Nov 2021
05 Nov 2021
Found no deficiencies; hot water stayed between 108.8 and 112°F, seven days of non-perishable and two days of perishable foods were stocked, and medications were kept locked in the med-room cart. Smoke detectors were interconnected with the sprinkler system, a carbon monoxide detector was observed, the first-aid kit was complete, the fire extinguisher was full and last serviced on 7/12/2021, and indoor and outdoor passageways were free of obstructions with no hazards observed.
05 Nov 2021
05 Nov 2021
Confirmed no deficiencies found during the Health & Safety inspection at the facility.
08 Jul 2021
08 Jul 2021
Found COVID-19 infection-control measures in place at the residence, including entry screening, mask use, daily temperature and symptom checks, and posted hygiene and distancing signage. Vaccination status was documented, emergency and medications were secured, and dining areas were arranged with six-foot spacing; no issues were noted.
08 Jul 2021
08 Jul 2021
Confirmed no deficiencies during the inspection, with proper COVID-19 infection control measures in place and all staff and residents fully vaccinated.
17 Jun 2021
17 Jun 2021
Found that the allegation that an expired PRN suppository was not given for 72 hours was unfounded. Records showed a new PRN order and administration on 4/19/20.
17 Jun 2021
17 Jun 2021
Determined that the allegation that staff did not seek timely medical attention for the resident occurred. Identified that the allegation that staff did not follow the resident's care plan related to his medical condition was not supported.
17 Jun 2021
17 Jun 2021
Confirmed evidence that staff did not seek timely medical attention for R1, leading to hospitalization. Insufficient evidence for inadequate supervision relating to esophageal issue.
§ 87465(a)(1)
04 Jun 2021
04 Jun 2021
Investigated bed bug issue; treated with pest control, mattress replaced, clothing bagged and cleaned, and follow-up visits showed no bed bugs. Found meals were adjusted due to Covid-19 shortages but remained nutritious, and toileting-care allegations had no supporting evidence.
04 Jun 2021
04 Jun 2021
Found that the March 2020 death of a male resident under hospice care showed no signs of being suspicious. Found that visitor restrictions and the guidance to avoid non-life-threatening hospital visits aligned with health guidelines, and there was insufficient evidence that staff worked while ill; UNSUBSTANTIATED.
04 Jun 2021
04 Jun 2021
Confirmed a bed bug issue but determined proper steps were taken to address it. Allegations of unsafe food preparation, failure to provide nutritious meals, and inadequate toileting care were unsubstantiated.
02 Jun 2021
02 Jun 2021
Found no health or safety concerns after a tour with the administrator, noting 7 staff and 19 residents were present and that bedrooms, kitchen, bathroom, and common areas were reviewed.
02 Jun 2021
02 Jun 2021
No health or safety concerns were found during the inspection, with all residents appearing to be safe and well-cared for.
10 Dec 2020
10 Dec 2020
Found no deficiencies after a health and safety tele-inspection prompted by a health-related complaint. Observed adequate food supplies, a locked medication room, unobstructed passageways, and utilities in good repair.
10 Dec 2020
10 Dec 2020
Conducted tele-inspection, found no deficiencies, all areas in good condition.
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