Waterford At Rossmoor

    1860 Tice Creek Dr, Walnut Creek, CA, 94595
    4.2 · 5 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Attentive staff, beautiful grounds, outdated

    My mom loves living here - the staff are attentive, patient and genuinely kind, and the community feels comfortable and hotel-like. Beautiful grounds with walking paths, a park and fountain, plus a fitness center (gym and pools), golf course, onsite nail/hair salon, daily meals and plenty of activities (board games, library, music, movies, crafts) make it lively; gated security, resident/guest parking and a shuttle to the plaza add convenience and safety. Only complaint: there's no up-to-date website or pricing - available info is outdated (realtor links from 2018).

    Pricing

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    Amenities

    4.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.2
    • Amenities

      5.0
    • Value

      4.2

    Pros

    • Attentive, patient, and kind staff
    • Beautiful community grounds
    • Outdoor walking spaces with park and fountain
    • Fitness center with gym and pools
    • Onsite golf course
    • Onsite nail and hair salon
    • Daily meal package available
    • Varied activities program (board games, library, music, movies, crafts)
    • Shuttle service to local plaza
    • Parking available for residents and guests
    • Gated community with security
    • Hotel-like, comfortable living experience
    • Positive resident endorsement (family member enjoys living there)
    • Independent living with optional meal service

    Cons

    • Outdated or inconsistent public information
    • No dedicated or current website
    • Pricing and rates not available online
    • External links point to outdated realtor listings (information dated to 2018)

    Summary review

    Overall sentiment in the reviews is favorable, with multiple comments emphasizing a high-quality independent living experience driven by attentive staff, attractive grounds, and a strong set of on-site amenities. Reviewers repeatedly note that staff are patient, kind, and responsive to residents, which contributes to feelings of comfort and well-being. Family members report that residents — in at least one cited case, a mother — enjoy living at the community, describing the experience as hotel-like and comfortable. That consistent praise for caregiving and day-to-day interactions is one of the clearest strengths across the feedback.

    The physical campus and amenities receive extensive positive mention. The property is described as beautiful, with dedicated outdoor walking spaces that include a park and fountain, which supports safe, pleasant outdoor activity. On-site fitness options are robust — reviewers cite a fitness center, gym equipment, and pools — and the presence of a golf course is noted as an additional recreational asset. Practical conveniences like an onsite nail and hair salon, shuttle service to a nearby plaza, and available parking for both residents and guests add to the community’s appeal. Security features and a gated entrance are highlighted, reinforcing perceptions of safety.

    Dining and programming are also reported positively. A daily meal package and meal options for independent living are mentioned, and the activities schedule appears varied and active: board games, a library, music performances, movies, and crafts are all listed. This variety of social and recreational programming supports resident engagement and contributes to the resort-like, comfortable living impression noted by reviewers.

    Despite these strong positives, the reviews reveal a consistent concern around information transparency and current public-facing details. Several reviewers point out outdated information online and the absence of a dedicated, up-to-date website for the community. Pricing and rates are not available, which creates a barrier for prospective residents and families trying to compare options. More troubling to some is that available links lead to an outdated realtor site with information dating back to 2018, suggesting that marketing and communications materials have not been systematically updated. While these issues do not directly reflect on day-to-day resident care, they do affect trust and the ease of researching the community.

    In summary, the reviews paint Waterford At Rossmoor as a well-maintained, amenity-rich independent living community with strong, compassionate staff and an active lifestyle offering. The campus, security, and services support a comfortable, hotel-like living experience that current residents and their families appreciate. The primary area for improvement emerging from the feedback is clearer, current, and more transparent external communication — a modern, dedicated website and up-to-date pricing and contact information would help align the community’s appealing on-site reality with prospective residents’ expectations and research needs.

    Location

    Map showing location of Waterford At Rossmoor

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